Senior Business and Insights Analyst

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

This role is part of the Customer Experience Insights and Analytics Center of Excellence. While your main focus will be client analytics, you will also collaborate with various departments across the business to support broader initiatives that require analytics expertise. You will use your creativity, communication skills, and analytical abilities to craft compelling narratives that turn complex data sets into actionable insights that inform and support business decisions. You will collaborate with cross-functional teams to create visually appealing and easily digestible data stories that will resonate with audiences to drive business led decisions.

What you will do

• Performs qualitative and quantitative advanced analyses and develops standard and on demand reports of a complex nature. Communicating data from multiple sources into impactful and actionable insights, providing easy-to-understand guidance and recommendations to drive business strategies and decision making.

• Leverage data visualization principles to design, develop and maintain dashboards and tools that monitor key business performance. Enabling and evolving self-service for stakeholders.

• Uses knowledge of business and data to proactively discover and/or anticipate challenges or opportunities that may impact the business. Leverage knowledge to determine and communicate impact to business in an easy digestible format leveraging storytelling techniques.

• Mentor and assist with training junior analysts while maintaining documentation to preserve alignment on process, procedures and best practices.

• Explore and recommend opportunities for streamlining and standardizing reporting and analysis. Monitor reporting automation, consolidation and maintenance to ensure accuracy and reliability.

• Performs other duties as assigned

• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree Required

Experience Qualifications

• 4-6 years Relevant experience Required

• Experience in a data analytical role Preferred

• Experience with data visualization tools, tableau Preferred

Skills and Abilities

• Experience with the data visualization tools, ability to create dashboards, visualizations and reporting (High proficiency)

• Advanced user of Microsoft Office - primarily Excel (High proficiency)

• Excellent oral and written communication skills, including presentation, education, reading, writing, and listening skills (High proficiency)

• Ability to adapt to constantly changing priorities and exhibit excellent time management skill (High proficiency)

• Exceptional attention to detail and commitment to accuracy (High proficiency)

• Strong organizational skills (High proficiency)

• Ability to work both autonomously and collaboratively (High proficiency)

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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