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Senior Facilities Supervisor

Company Description

Jobs for Humanity is collaborating with Viability to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Viability

Job Description

Are you a caring, organized, energetic, optimistic, reliable, team player with great interpersonal skills? COME WORK WITH US while we help build a world in which individuals with disabilities and other disadvantages realize their full potential.


**$500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days) **

 Position: Senior Facilities Supervisor

Service Areas: 22 sites (7 owned) in MA and 2 sites (1 owned) in CT.  Facilities Support Specialist has daily use of a Viability truck for work serving our sites.

Rate of Pay: $27-$29 Per hour 

Hours: Weekdays 8:00am-5:00pm, with flexibility for other hours and days as needed

Summary: 

  • The Facilities Supervisor is responsible to provide hands-on, daily site maintenance and repairs to our facilities. Responsibilities include performing basic maintenance and repairs at Viability sites based on work orders/requests entered into the building engines on-line ticketing system. This position supervises two overnight remote security monitors, and coordinates work with assigned vendors. The supervisor ensures their work meets standards for safety and quality, with an understanding of priorities for the purpose of supporting daily operations, site safety and security. Ensures compliance with regulations and contractual requirements are met in service to Viability’s mission and programs, in line with our vision, strategy, operational goals, and values.

 Requirements: 

  • Must be able to supervise two overnight security monitors.
  • Must respond to work order requests and prioritize based upon urgency.
  • Requires the ability to perform basic maintenance and repairs for the upkeep of various programs.
  • Must maintain Viability owned maintenance items including a work vehicle.
  • Responsible for grounds keeping, snow removal, and furniture moving.
  • Experience or certification for performing basic maintenance, grounds keeping and repair functions strongly preferred.
  • High school diploma, GED or Hi-Set required/ or evidence of ability to read and follow directions and perform math at a 8th grade level 
  • Must be organized, detail-oriented, and have solid time management skills.
  • Must be able to travel within the region to access residential settings, employers, and community organizations.

Responsibilities:

  •  Basic repairs and upkeep (e.g. changing lights, replacing plates, caulking, sealing, installing blinds, checking thermostats, small leaks, battery replacement, etc.) 
  • Operating and maintaining equipment, supplies and tools 
  • Wall hangings/wall mounts (unless specialized)
  • Bringing larger facilities needs to the  attention of the Property Manager
  • Groundskeeping (if not under contract)
  • Painting re-touch, small jobs 
  • Wall hangings/wall mounts (unless specialized)
  • Snow clearing, de-icing (if not under contract)
  • Temperature (supplemental space heaters, fans)
  • Furniture Moving (Light) and New Hire site set-up

 “Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”

EXCELLENT BENEFITS including Competitive Pay, Excellent Insurance, Employer Matching Retirement + Work/Life Balance

  • Competitive Pay with Promotional Opportunities
  • Strong focus on work/life balance
  • Medical, Dental, & Vision Insurance
  • Health Savings Account
  • 11 Paid Holidays Per Year
  • Health Care and Dependent Care Reimbursement Accounts
  • 403(b) Retirement plan with employer match of 100% (up to 4% of employee contribution)
  • Company-paid disability insurance, life insurance, and AD&D insurance
  • Generous Paid Time Off & Sick Time
  • Tuition Scholarship Program
  • Professional and personal growth opportunities
  • Employee Assistance Program for employees and loved ones
  • Preferred ratings for home, renters’, pet, and auto insurance
  • Fitness and Weight Loss program support 

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

 Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.


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Average salary estimate

$58400 / YEARLY (est.)
min
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$56000K
$60800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Facilities Supervisor, Jobs for Humanity

Take your career to the next level with Viability as a Senior Facilities Supervisor in Springfield, Massachusetts! At Viability, we are passionate about creating a supportive and inclusive environment for people from diverse backgrounds, especially individuals with disabilities. In this role, you'll be the cornerstone of our facility maintenance operations, overseeing the daily repairs and upkeep at our 22 service sites. If you are a reliable, detail-oriented person who enjoys hands-on work, this position is perfect for you. You'll be managing two overnight security monitors while coordinating with vendors to ensure safety and quality standards are met in all aspects of our facilities. Imagine waking up each day knowing you're playing a vital role in enhancing operational success and ensuring a secure environment for everyone. Your responsibilities will include not just basic maintenance tasks like changing lights or caulking, but also grounds keeping and light furniture moving when needed. With a competitive pay rate of $27-$29 per hour, excellent benefits, and a $500 sign-on bonus, we’re committed to your professional growth and well-being. Join our dedicated team and help us create a world where everyone can achieve their full potential. If you’re ready to make a difference, apply today at Viability!

Frequently Asked Questions (FAQs) for Senior Facilities Supervisor Role at Jobs for Humanity
What are the key responsibilities of a Senior Facilities Supervisor at Viability?

As a Senior Facilities Supervisor at Viability, your primary responsibilities include overseeing daily site maintenance and repairs, managing two overnight security monitors, and ensuring that all work adheres to safety and quality standards. You will also handle work order requests, perform basic repairs, supervise groundskeeping tasks, and coordinate vendor work. Your role is significant in enhancing operational efficiency and fostering a safe environment for all employees.

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What qualifications are necessary for the Senior Facilities Supervisor position at Viability?

To qualify for the Senior Facilities Supervisor role at Viability, you need a high school diploma or equivalent, as well as strong organizational and time management skills. Experience or certification in basic maintenance, groundskeeping, and repair functions is strongly preferred. Additionally, you'll need to be able to supervise security monitors and respond to maintenance requests effectively.

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What benefits does Viability offer for the Senior Facilities Supervisor role?

Viability offers a comprehensive benefits package for the Senior Facilities Supervisor role, including competitive pay, excellent medical, dental, and vision insurance, a robust retirement plan with employer matching, generous paid time off, tuition scholarship programs, and opportunities for professional growth. You'll also receive a $500 sign-on bonus to welcome you aboard!

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What work environment can a Senior Facilities Supervisor expect at Viability?

As a Senior Facilities Supervisor at Viability, you can expect a supportive and collaborative work environment. Our team is dedicated to making a positive impact on the lives of individuals with disabilities. You will work alongside committed professionals who value inclusion and engagement as part of their daily mission to promote access and acceptance for all.

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How does Viability support professional growth for its employees in the Senior Facilities Supervisor role?

At Viability, we prioritize your professional development. The Senior Facilities Supervisor role offers numerous opportunities for growth, including promoting from within—last year, 30 employees advanced within the agency. We provide access to training programs and resources to enhance your skill set, ensuring that you can excel in your career while making a meaningful impact on the community.

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Common Interview Questions for Senior Facilities Supervisor
Can you describe your experience with facility maintenance and how it relates to the Senior Facilities Supervisor role?

In answering this question, highlight any previous experience you have with facility maintenance tasks, your familiarity with basic repair work, and how you've prioritized tasks in potentially high-pressure situations. Provide specific examples of projects you've completed and how they have improved facility operations.

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How do you ensure compliance with safety and quality standards in facilities management?

Talk about your approach to maintaining safety protocols and quality assurance in your past roles. You might describe creating checklists for maintenance tasks, regular inspections of facilities, and your experience in training staff on safety procedures. Mention how you believe compliance contributes to a positive work environment.

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What strategies do you use to prioritize work order requests effectively?

Discuss your method for assessing urgency in work order requests. You can mention the importance of communication with team members, tracking deadlines, and understanding which tasks greatly impact the facility's functioning. Concrete examples of past experiences can also strengthen your answer.

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How do you handle conflicts or challenges when working with vendors and service providers?

Detail your conflict resolution skills and provide an example of a challenge you've faced while coordinating with vendors. Of particular importance is to show how your communication skills and ability to negotiate effectively lead to positive outcomes for all parties involved.

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What tools or technology are you familiar with that assists in facility maintenance management?

Mention any software or systems you have used for work order requests and maintenance tracking. Highlight your ability to quickly learn new technologies and your commitment to staying updated on effective solutions that enhance the efficiency of facility management.

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How do you engage and motivate your team as a supervisor?

Talk about your leadership style and any specific techniques you use to foster a productive and positive environment for your team members. Mention how you support their professional growth and how you encourage open communication and teamwork to achieve common goals.

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Can you provide an example of a time you improved the efficiency of a facility operation?

Describe a specific project in which you implemented new processes or technologies that led to enhanced efficiency. Make sure to quantify the results if applicable, such as time saved or costs reduced, to illustrate the impact of your efforts clearly.

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What safety protocols do you prioritize in facilities maintenance and management?

Identify specific safety protocols you regard as critical based on your experience. Discuss your commitment to maintaining a safe workplace and training others on safety standards. Your answer should convey your understanding of risk assessments and how they guide your everyday decisions in facilities management.

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How do you balance multiple tasks and manage time effectively as a Senior Facilities Supervisor?

Share your time management techniques, such as prioritization methods, using scheduling tools, or how you delegate tasks when necessary. Providing examples of how you've successfully managed competing priorities can further illustrate your capabilities.

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Why do you want to work for Viability as a Senior Facilities Supervisor?

Express your alignment with Viability's mission and values. Share how you’re inspired by the organization’s dedication to improving the lives of individuals with disabilities and why you feel you would thrive in its culture. Your personal motivation can set you apart from other candidates.

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Full-time, on-site
DATE POSTED
January 13, 2025

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