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Level 1 Assistant Manager(06475) - 16 W. 4th st

Company Description

Assistant Manager

As an Assistant Manager at Domino's, you will play a pivotal role in ensuring the smooth operation and success of the store. Your responsibilities will include overseeing all aspects of daily operations while maintaining high standards in customer service, team leadership, and operational excellence. 

Job Description

Key Responsibilities:

  • Operational Oversight: Manage daily store activities, including food preparation, order accuracy, and timely deliveries, ensuring seamless operations during every shift.
  • Food and Labor Control: Monitor inventory levels to minimize waste and ensure proper food cost management. Effectively schedule and manage labor to optimize productivity while staying within labor budget targets.
  • Training and Development: Lead the training of new team members and ongoing development of existing staff to ensure consistency, skill growth, and team morale.
  • Store Cleanliness and Organization: Maintain a clean, organized, and safe store environment that meets Domino’s high standards and health regulations.
  • Customer Service Excellence: Address customer inquiries and concerns promptly and professionally, always striving to deliver a five-star experience.
  • Team Leadership: Act as a role model and motivator for team members, fostering a positive, fast-paced, and supportive workplace culture.
  • Training and Growth Opportunities:

  • Participate in an up to 16-week training program designed to equip you with the skills and knowledge to excel in your role.
  • During training, earn $14/hour as you learn all aspects of store management.
  • Upon completion, you’ll be placed at either:
    • Level 1: Starting at $14/hour.
    • Level 2: Starting at $15/hour, based on your training performance and readiness.

Qualifications

What We’re Looking For:

  • Strong problem-solving and decision-making skills.
  • Leadership experience, preferably in the food service or retail industry.
  • Ability to thrive in a fast-paced environment and handle stressful situations with ease.
  • Passion for delivering exceptional customer experiences.

Join us and take your career to the next level as part of the Domino's Team Next Level family!

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Average salary estimate

$30120 / YEARLY (est.)
min
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$29040K
$31200K

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What You Should Know About Level 1 Assistant Manager(06475) - 16 W. 4th st, Domino's

As an Assistant Manager at Domino's located at 16 W. 4th St in Tulsa, OK, you'll find yourself at the heart of our thriving team! Your role will be pivotal in ensuring our store runs smoothly and successfully, making every day an exciting challenge. You’ll manage daily operations, optimizing everything from food preparation to ensuring timely deliveries, all while keeping our customer service at an all-time high. You won’t just be overseeing the team; you'll be leading them through training and skill development, ensuring every member is equipped to deliver that five-star experience we pride ourselves on. With your strong leadership capabilities, you will foster a positive and productive work environment, motivating your team to achieve operational excellence. You'll also be responsible for monitoring our inventory levels and controlling labor costs to ensure we're working smartly and efficiently. Domino's values cleanliness and organization, so maintaining a safe and tidy store will be part of your daily duties. As you dive into this role, you will participate in a comprehensive 16-week training program resulting in hands-on learning experiences and the opportunity to earn while you learn. Whether you’re aiming for Level 1 or Level 2 positions, we’re prepared to launch you into the next step of your career. If you’re ready to take your leadership skills and passion for customer service to the next level, join us and become a valued member of the Domino's family!

Frequently Asked Questions (FAQs) for Level 1 Assistant Manager(06475) - 16 W. 4th st Role at Domino's
What are the main responsibilities of a Level 1 Assistant Manager at Domino's?

The Level 1 Assistant Manager at Domino's is primarily responsible for overseeing daily operations, which includes managing food preparation, ensuring order accuracy, and facilitating timely deliveries. You’ll also handle inventory management, labor scheduling, staff training, and maintaining high customer service standards to promote a positive store environment.

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What qualifications do I need to apply for the Level 1 Assistant Manager position at Domino's?

To be considered for the Level 1 Assistant Manager position at Domino's, candidates should have strong problem-solving and decision-making skills along with previous leadership experience, ideally in the food service or retail sector. A passion for excellent customer service and the ability to thrive in fast-paced environments are also crucial qualifications for this role.

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How does the training program for the Level 1 Assistant Manager at Domino's work?

The training program for the Level 1 Assistant Manager at Domino's is an up to 16-week comprehensive program designed to equip you with essential management skills. During training, you'll receive hands-on experience, earn $14/hour, and once completed, you may start at Level 1 or Level 2, depending upon your performance and readiness.

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What career progression opportunities are available after becoming a Level 1 Assistant Manager at Domino's?

Upon successfully completing training and starting as a Level 1 Assistant Manager at Domino's, there are various career advancement opportunities within the organization. Perform well and demonstrate leadership skills, and you may qualify for promotions to Level 2 and beyond, exploring roles in store management or even corporate positions!

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What is the pay structure for a Level 1 Assistant Manager at Domino's?

At Domino's, a Level 1 Assistant Manager starts at $14/hour, with the potential to move to Level 2 at $15/hour based on training performance. This pay structure not only reflects your experience but also your growth and contributions to the team.

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Common Interview Questions for Level 1 Assistant Manager(06475) - 16 W. 4th st
Can you describe your experience in managing a team in the food service industry?

When answering this question, focus on specific examples from your past experiences. Highlight how you successfully led a team to meet goals, handled conflicts, and ensured high standards in service delivery. It’s essential to convey your leadership style and how it fosters a positive work environment.

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How do you handle stressful situations during a busy shift?

Demonstrate your ability to remain calm under pressure. Discuss specific strategies you employ, such as prioritizing tasks, maintaining clear communication with your team, and utilizing problem-solving skills to resolve issues swiftly and effectively.

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What steps would you take to improve customer satisfaction in our store?

Talk about implementing feedback mechanisms to understand customer needs better, enhancing team training for customer service excellence, and creating a culture where every team member feels empowered to go above and beyond for customers. Share any personal experiences that illustrate this approach.

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How do you ensure that the store is compliant with health regulations?

Explain how you keep up with health regulations through regular training, audits, and creating checklists for team members to follow. Provide examples of how you have maintained a clean and compliant store environment in previous roles.

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What methods do you use for effective inventory management?

Highlight your experience with inventory tracking systems and procedures for minimizing waste and ensuring consistency in stock levels. You may discuss techniques and tools you’ve applied to improve efficiency in managing food costs.

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Can you give an example of how you motivated your team during challenging times?

Share a compelling story illustrating your leadership style during tough periods. Discuss how you inspired your team through communication, recognition of efforts, and creating an environment of mutual support.

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What do you feel is most important for a Manager in a fast-paced environment?

Emphasize the importance of adaptability, effective communication, and proactive problem-solving skills. Explain that being able to pivot plans as situations change while maintaining team morale is key to success in such environments.

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Describe a time when you made a tough decision. What was the outcome?

Outline a clear narrative of a decision-making experience. Focus on the context, the decision-making process you followed, and how you evaluated the outcomes. Be honest about challenges and lessons learned.

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How do you prioritize tasks during a busy shift?

Explain your method of prioritization based on urgency and impact. Use examples, such as how you balance customer service demands with operational needs, and describe any tools or frameworks you find helpful.

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What do you think makes Domino's unique in the pizza industry?

Showcase your understanding of Domino's brand values and operational strategies. Discuss aspects like teamwork, innovation in menu offerings, or commitment to customer satisfaction that set Domino's apart.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 2, 2025

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