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Implementation Consultant - EHSQ Information System

Company Description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our Professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

Job Description

The Implementation Consultant provides strategic and technical consulting services to clients focused on Environmental, Health, Safety, and Quality (EHSQ) Information Systems.  As the senior member of the technical team on client projects, the Implementation Consultant is the trusted client advisor and is accountable for the overall delivery of a quality software solution to meet client requirements and expectations.  Specifically, they are responsible for leading design sessions to gather client requirements, designing a technical solution to meet those requirements, and completion of the system configuration and implementation. 

Job Responsibilities:

- Project Delivery: 

  • Act as the primary technical contact on delivery projects.
  • Facilitate and lead design sessions to gather client requirements.
  • Analyze client requirements and design system solutions following industry best practices and applying expertise and knowledge.
  • Identify and design EHSQ solutions to solve client challenges or opportunities.
  • Prepare design and as-built documentation to communicate the solution to both the J.S. Held technical team and the client.
  • Work closely with the Project Manager to deliver a quality solution to the client following the J.S. Held Project Delivery Methodology.
  • Oversee the Application Specialists to complete the configuration of the solution design.
  • Complete functional testing of the configuration to ensure a quality deliverable to the client.
  • Provide system administration training to clients.
  • Deploy the solution to the production environment.
  • Assume additional project roles, such as a Business Analyst/Trainer on a needs basis.

- Sales Support

  • Work with the Sales team to provide technical solution details during the sales process.
  • Provide input to create estimates for upcoming sales opportunities.
  • Work with existing clients to explore additional ways to expand their product use.
  • Attend conferences to support sales teams in lead generation.

- Subject Matter Expertise:

  • Keep technical knowledge up to date, both on the software platform and on related technical skills.
  • Understand industry best practices in enterprise information architecture models and integrations, capability models, process definitions, and enterprise operating models.

Qualifications

Required qualifications:

  • Demonstrated experience with Cority, Intelex or Enablon. Familiarity with this software is highly valued and can contribute significantly to success within our team.
  • Technical Knowledge: Strong application configuration and development skills.
  • Experience in technical implementation of Cority, Enablon or Intelex
  • Functional understanding of SaaS technology solutions.
  • Functional understanding of EHS, Risk and Sustainability Software.

Required skills:

  • Facilitation: facilitate internal and client sessions throughout project.
  • Leadership: lead and mentor other technical project team members, work with Project Manager to manage client relations.
  • Collaboration: work effectively with client, project team members, other key stakeholders (including Sales and Strategic Partners) through effective communication and proficient presentation skills.
  • Analytical Skills: ability to gather client requirements and develop system solutions that meet those requirements.
  • Creative Thinking: demonstrating flexibility and finding innovative new ways of approaching problems and delivering projects.
  • Customer-Service: work to meet and exceed client expectations throughout projects.
  • Detail-Orientation: ensure effective requirements gathering and comprehensive solution design.
  • Problem-Solving: ability to define problems clearly, generate alternatives and make decisions that move the project forward.

Preferred Qualifications

  • Experience in developing object-oriented applications (Object Oriented) is an asset.
  • Experience with HTML, JavaScript, CSS, jQuery client-side framework is an asset.
  • Functional knowledge of UML notation (ERDs, Use Cases, Workflows, etc.), Restful APIs and JSON notation is an asset.

Physical and Mental Job Qualifications

  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to travel as needed.

 

Additional Information

We welcome applications from individuals with disabilities.  If you are an individual with a disability and would like to request a reasonable adjustment in relation to any of the above, please email [email protected] and include “Applicant Adjustment” within the subject line with your request and contact information.

Some of the Benefits We Have Include

J.S. Held understands all of our employees are people and sometimes life needs flexibility.  We work to always provide an environment that best supports and suits our team’s needs.

Our flexible work environment allows employees to work remotely when needed

  • Generous Annual Leave Policy
  • Comprehensive Medical Insurance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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What You Should Know About Implementation Consultant - EHSQ Information System, J.S. Held LLC

Are you ready to make a significant impact as an Implementation Consultant with J.S. Held in Calgary, AB? Join a globally recognized consulting firm that blends technical, scientific, financial, and strategic expertise to help clients navigate their most pressing EHSQ Information System challenges! In this engaging role, you’ll be at the forefront of technology deployment, making you the trusted advisor to our clients. You will lead design sessions to evaluate and gather client requirements before configuring tailored solutions to meet their needs. Collaboration is key at J.S. Held as you will work closely with a dedicated project manager and oversee a team of specialists to ensure successful project delivery. Your expertise in platforms like Cority, Intelex, or Enablon will be invaluable as you harness your analytical skills to identify solutions that drive results. Not only will you focus on delivering impeccable software solutions, but you will also support sales teams by providing insights during the sales process and attending conferences to generate leads. Making a mark in this role means staying current on technical advances and industry best practices, and fundamentally supporting our commitment to exceed client expectations. A flexible work environment awaits you, reflecting our belief in balancing professional success with personal well-being. If you possess strong application development skills and a passion for problem-solving, this role might be your perfect fit. Come join us at J.S. Held where your expertise can truly shine!

Frequently Asked Questions (FAQs) for Implementation Consultant - EHSQ Information System Role at J.S. Held LLC
What are the responsibilities of an Implementation Consultant at J.S. Held?

As an Implementation Consultant at J.S. Held, your primary responsibilities include acting as the main technical contact on various delivery projects, facilitating design sessions to gather client requirements, and analyzing these requirements to create tailored EHSQ solutions. You’ll also prepare comprehensive documentation, oversee the application specialists to ensure proper configuration, and conduct functional testing to guarantee quality outcomes for clients.

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What qualifications are needed to become an Implementation Consultant at J.S. Held?

To become an Implementation Consultant at J.S. Held, you need to demonstrate experience with EHSQ software platforms like Cority, Intelex, or Enablon. Strong technical knowledge of application configuration and development is essential, alongside a functional understanding of SaaS solutions. Skills in facilitation, leadership, collaboration, and problem-solving will be pivotal in ensuring that you meet client expectations and deliver effective solutions.

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What technical skills are important for an Implementation Consultant in EHSQ systems at J.S. Held?

Essential technical skills for an Implementation Consultant in EHSQ systems at J.S. Held include strong application configuration and development abilities, as well as a functional understanding of EHS, Risk, and Sustainability Software. Familiarity with object-oriented programming, APIs, and commonly used client-side programming languages such as HTML and JavaScript is also beneficial.

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How does J.S. Held support continued learning for Implementation Consultants?

At J.S. Held, we believe in fostering an environment of continuous learning. Implementation Consultants are encouraged to keep their technical knowledge up to date through ongoing training, attending industry conferences, and collaborative sessions with peers. Staying informed on the latest software technologies and industry best practices is vital to enhance both professional growth and client service delivery.

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What does the work environment look like for an Implementation Consultant at J.S. Held?

The work environment for an Implementation Consultant at J.S. Held promotes flexibility and collaboration. You can look forward to a supportive atmosphere that allows for remote work when necessary, ensuring a work-life balance that meets individual needs. We also prioritize professional development and personal enrichment, creating a dynamic and engaging workplace culture.

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Common Interview Questions for Implementation Consultant - EHSQ Information System
What experience do you have with EHSQ Information Systems?

In your answer, provide specific examples of your experience with EHSQ Information Systems, emphasizing your familiarity with platforms such as Cority, Intelex, or Enablon. Discuss how you have used these systems in past roles to fulfill client needs and drive successful project outcomes.

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Can you describe how you gather client requirements for EHSQ projects?

Share a detailed approach to gathering client requirements, highlighting your facilitation techniques and any specific tools or methodologies you use to ensure comprehensive and accurate information collection.

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How do you ensure quality in the configuration and implementation of EHSQ solutions?

Discuss your process for evaluating configurations, the significance of functional testing, and any best practices you follow to maintain the quality of deliverables throughout the implementation phase.

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What role do you believe leadership plays in project delivery?

Explain your views on leadership's impact on project delivery, including how you mentor team members and collaborate with project managers to maintain positive client relationships.

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How do you stay current with the latest trends in EHSQ technology?

Demonstrate your commitment to professional development by discussing resources you utilize, such as online courses, industry publications, and networking opportunities that keep you informed about advancements in EHSQ technologies.

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Describe a challenging project you faced and how you overcame it.

Use the STAR method (Situation, Task, Action, Result) to convey a specific challenge you encountered in a past project and the measures you took to resolve it, underscoring your problem-solving abilities.

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How do you prioritize tasks in a fast-paced project environment?

Elaborate on the techniques you utilize for task prioritization, such as time management tools or methodologies that help ensure project milestones are met without compromising on quality.

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What is your experience in preparing design documentation for clients?

Share your experience with creating design documentation, emphasizing clarity, detail orientation, and how you customize documents to meet different client needs.

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How do you handle client feedback during a project?

Discuss your approach to receiving and incorporating client feedback, showcasing strong interpersonal communication skills and adaptability as essential components of your client relationship management strategy.

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What strategies do you use to increase client satisfaction with implemented solutions?

Elaborate on the importance of understanding client expectations and how you proactively address concerns or offer additional support post-implementation to foster long-lasting relationships.

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J.S. Held is a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk. Our professionals serve as trusted advisors to organizations facing high-stakes events demanding urgent attention, ...

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DATE POSTED
January 1, 2025

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