Technical Consultant - Health (Remote)

As a Technical Consultant - Health at Experian, you will be responsible for leading multiple technical product implementations, collaborating with various teams, and providing essential technical consulting to clients. You'll facilitate discussions about project integrations and implement solutions tailored to customer needs while also utilizing internal tools to troubleshoot and enhance client-facing software.

To apply for the Technical Consultant - Health position at Experian, you need a bachelor's degree and at least 2 years of software implementation experience along with 3 years of revenue cycle experience in a hospital environment. Familiarity with Epic Front End Revenue Cycle Patient Access tools and an ability to thrive in a high-pressure environment are also essential.

Yes, the Technical Consultant - Health role at Experian is a remote position that can be performed from anywhere within the United States. Experian promotes a flexible work environment and values work-life balance, allowing you to choose how you want to work.

As a Technical Consultant - Health at Experian, you can expect a comprehensive benefits package that includes medical, dental, and vision coverage, a matching 401K plan, flexible time off policies, and an annual bonus plan. Additionally, Experian offers a supportive work culture that prioritizes employee well-being and professional development.

Experian is committed to employee growth and development through various initiatives, including training programs, mentorship opportunities, and an emphasis on collaboration across teams. As a Technical Consultant - Health, you will be encouraged to pursue learning opportunities that enhance your skills and advance your career.

When answering this question, focus on specific projects you have worked on, the software utilized, and your role in the process. Highlight your ability to collaborate with teams and clients, emphasizing any successful outcomes that showcase your skills.

Emphasize your time management and organizational skills. Discuss methods you’ve used to prioritize tasks, communicate with your team, and ensure that project milestones are met without compromising quality.

Talk about your systematic approach to troubleshooting. Detail the tools you use, such as specific software or communication with team members, and provide an example of how you successfully resolved a technical issue in the past.

Choose a project that highlights your problem-solving abilities. Discuss the challenges faced, how you coordinated efforts among teams, and what the successful outcome was. Be sure to quantify your achievements where possible.

Explain the importance of clear communication in managing stakeholder expectations, facilitating team collaboration, and delivering successful implementations. Share examples of effective communication strategies you have used.

Share your strategies for continuous learning, whether through online courses, industry news, attending webinars, or professional networks. Highlight any recent trends you’ve identified and how they might influence your work.

Provide a specific example where you analyzed a client’s needs and proposed a technology solution that enhanced efficiency or reduced costs. Detail the implementation process and results achieved.

Discuss your methods for prioritization, such as assessing project complexity or deadlines and balancing resources among projects. Use examples from your experience to illustrate your approach.

Talk about your familiarity with Epic tools, highlighting any direct experience using them. Discuss specific workflows you managed and how you optimized patient access and revenue cycle processes.

Share your enthusiasm for Experian's mission and culture. Discuss how your skills align with the company’s goals and how you can contribute to their success, drawing on your previous experience in the tech and healthcare sectors.