Job details
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Manager, Customer Success
Justworks is looking for a seasoned Customer Success Manager who can lead their thriving team to ensure customer satisfaction and revenue growth.
Skills
- Customer Success Management
- Team Management
- Mentoring
- HR Tech/SaaS
- Retention Strategies
- Organizational Skills
- Communication Skills
- Problem-solving Skills
Responsibilities
- Lead and expand the Customer Success Management team
- Coach team members in best practices and brand identity
- Advocate for customer needs and prioritize customer voice
- Focus on continuous improvement and key CS metrics
- Monitor customer satisfaction and drive value for customers
- Educate and advise on retention strategies
- Handle general management responsibilities
Benefits
- Competitive salary in the range of $109,000 to $119,900 per year
- Great benefits package including wellness programs, company retreats, and more
- Opportunity to work in a supportive and entrepreneurial environment
To read the complete job description, please click on the ‘Apply’ button
By
Justworks
We started Justworks to free entrepreneurs to focus on what matters: growing their business and creating a better place to work.
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CULTURE VALUES
Rise from Within
Growth & Learning
Transparent & Candid
Diversity of Opinions
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$109,000/yr - $119,900/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 11, 2024
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