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Program Management Associate

Performing critical work that impacts our industry and our world’s health while problem solving and innovating in the field – that is what we get to do every day at KCAS Bio. If that gets you excited too, then maybe working at KCAS Bio is for you.


When you work as a Program Management Associate at KCAS Bio, you further our mission by assisting in the delivery, coordination, and management of client projects and programs. 

 

The Program Management Associate will, under the guidance of a Team Lead/Senior Program Manager or Manager, work closely with the operations Sr. Directors, Pl's, and Business Development to provide overall client satisfaction and management of already contracted work.  


In this role, we will rely on you to:
  • Manage a workload of Tier 1 clients, along with an occasional Tier 2 or Tier 3 client 
  • Interact closely with client and provide overall goals and objectives of clients’ needs to operations through formal communication and monitoring of projects 
  • Interact with operations and business development to keep all parties well informed of project status, elevating any risks to the project/client 
  • Work with clients and operations to satisfy clients objectives and timeline needs 
  • Liaise with client/ central lab for key sample receipt dates 
  • Liaise with client to understand/track key deliverable dates 
  • Responsible for providing bi-weekly/monthly email updates to client 
  • Responsible for tracking scheduling of activities 
  • Schedule ad hoc teleconferences with client, if needed 
  • Responsible for inputting project timelines into Holmes 
  • Responsible for other duties as assigned 


To qualify specifically for this role, you will have:
  • Bachelor’s degree in related field preferred 
  • 1-2 years’ educational or professional experience in an analytical, bioanalytical, biomarkers, or related discipline strongly preferred  
  • Background in CRO, BioPharma, or Mass Spec is a plus 
  • Detail oriented and follows-through with tasks and initiatives. 
  • Excellent communication skills (oral and written), with the ability to be a quick thinker and communicator
  • Ability to identify and work proactively to resolve issues quickly and effectively
  • Ability to multi-task and handle many projects at once 
  • Exceptional organizational and project management skills 
  • A polished, professional style and a high-level of enthusiasm, and productivity 
  • Perform all aspects of job in a way that supports company brand and supports company mission, vision, and values 
  • Demonstrated ability to communicate across functions successfully 
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Project 


(Please note this is a representative summary of responsibilities, not a comprehensive or exclusive list of the duties to be performed in any position. Employees must follow instructions and perform additional duties as requested.)

 

WHO YOU ARE

You will thrive at KCAS Bio if you enjoy a relational environment, are purpose- and values-driven, embrace constant development and supportive leadership, and enjoy being part of innovative work.

 

WHAT YOU’LL GET

Our benefits include, and extend beyond, the traditional package. At KCAS Bio, you will enjoy company sponsored events like food trucks, family days and spirit days. You will grow in your career with KCAS University. You will be able to connect with like-minded employees to further KCAS Bio's approach to key areas such as wellness, inclusion, and community outreach. You will engage as an owner in our stock ownership program. You will have access to the latest technology. And you will be able to invest in the community with paid time off to volunteer.


Learn more about the Benefits at KCAS Bio 

 

WHO WE ARE

We are a fast-growing contract research organization (CRO) headquartered in Kansas City, pioneering the latest drug development in both human and animal health fields. Demand for our expertise is growing and so is our need for great people to work in nimble, empowered teams committed to one another’s growth. At KCAS Bio, we advance both great science AND great people.


Learn more about what it is like to work at KCAS Bio

 

KCAS Bio is proud to be an Equal Opportunity Employer. Among other things, we provide equal employment opportunities without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, sex, sexual orientation, gender identity, or any other legally protected category; we recruit qualified candidates without regard to citizenship status based on internal processes that enable us to hire the right candidates consistent with the appropriate U.S. Immigration framework; and (3) we work with and provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs, observances, and practices. Anyone who needs reasonable accommodation may send an email to kcasrecruiting@kcasbio.com or call 913-248-3000 (for TTY assistance call 711) and ask for Human Resources.

 

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Average salary estimate

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$50000K
$65000K

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What You Should Know About Program Management Associate, KCAS Bio

At KCAS Bio, we're on an important mission to impact the world’s health, and our team is integral to that success. As a Program Management Associate, you'll play a crucial role in assisting with the delivery and management of client projects. Collaborating with our operations Sr. Directors, Principal Investigators, and Business Development leads, you’ll ensure client satisfaction for our Tier 1 clients while occasionally supporting Tier 2 and Tier 3 projects. Your daily adventures will include liaising with clients to understand their objectives, communicating project status, and tracking key deliverable dates. You will be the friendly face representing KCAS Bio, providing bi-weekly and monthly updates and scheduling meetings as needed. Don’t worry if you’re new to this; we’ll guide you through the essential tasks like inputting project timelines into our Holmes platform. We're looking for someone with a bachelor’s degree and 1-2 years of experience in analytical or bioanalytical fields, preferably in a CRO or BioPharma environment. If you have a knack for multitasking, exceptional communication skills, and a detail-oriented approach, you’ll thrive here. Beyond that, we’re more than just a workplace; we provide an environment rich in support, innovation, and community involvement. From food truck days to opportunities for career advancement through KCAS University, you’ll find fulfillment both personally and professionally. Join us, and help us push the boundaries of drug development while fostering a workplace culture that celebrates growth and collaboration.

Frequently Asked Questions (FAQs) for Program Management Associate Role at KCAS Bio
What are the main responsibilities of a Program Management Associate at KCAS Bio?

As a Program Management Associate at KCAS Bio, your main responsibilities will include managing a workload of client projects, ensuring client satisfaction, and coordinating communication between clients and operations. You will track project timelines, provide regular updates to clients, and help identify any project risks to ensure everything runs smoothly.

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What qualifications are needed for the Program Management Associate position at KCAS Bio?

To qualify for the Program Management Associate role at KCAS Bio, candidates should have a bachelor’s degree in a related field and 1-2 years of relevant experience in analytical or bioanalytical disciplines. A background in contract research organizations (CRO), bio-pharma, or mass spectrometry is preferred but not mandatory.

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How does KCAS Bio support the career development of a Program Management Associate?

KCAS Bio is committed to the growth of its employees, offering opportunities like KCAS University for career advancement. As a Program Management Associate, you will be encouraged to participate in training programs, workshops, and company events designed to enhance your skills and knowledge in the field.

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What type of work environment can a Program Management Associate expect at KCAS Bio?

At KCAS Bio, a Program Management Associate can expect a dynamic and supportive work environment that emphasizes collaboration and innovation. The company culture values personal growth, teamwork, and community outreach, making it a fulfilling place to develop your career.

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What benefits does KCAS Bio offer to its employees in the Program Management Associate role?

KCAS Bio provides a comprehensive benefits package that goes beyond the traditional options. Employees enjoy company-sponsored events, professional development opportunities, stock ownership programs, and paid time off to volunteer in the community.

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Common Interview Questions for Program Management Associate
Can you describe your experience in project management relevant to the Program Management Associate role?

When discussing your project management experience, focus on specific examples where you successfully managed multiple projects, highlighting your organizational skills and ability to meet deadlines despite challenges. Always relate your experiences back to how they will benefit your role at KCAS Bio.

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How do you prioritize tasks when managing multiple client accounts?

In your response, explain your systematic approach to prioritizing tasks, perhaps by using a combination of urgency and importance metrics. Mention any tools or strategies you utilize to maintain efficiency and ensure all client needs are met in a timely manner.

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How would you handle a challenging client or project?

Describe a situation where you faced a difficult client or project, and detail the strategies you employed to communicate effectively and resolve issues. Emphasize your ability to remain calm, professional, and solution-oriented.

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What software tools are you proficient in that would help in the Program Management Associate role?

List the software tools you are experienced with, particularly those mentioned in the job description, such as Microsoft Word, Excel, and Project. Provide examples of how you used these tools in previous roles to improve project outcomes or enhance communication.

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How do you ensure effective communication between clients and project teams?

Share examples of how you establish clear communication channels between clients and project teams. This might include scheduling regular check-ins, providing updates, and using project management tools to share information in an organized manner.

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What strategies do you use to resolve conflicts within a project team?

Discuss your conflict resolution strategies, emphasizing active listening, understanding different perspectives, and facilitating open communication. Relate it back to wanting to maintain a positive and productive project atmosphere.

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What motivates you to work in the bioanalytical field?

In your answer, convey your passion for science and how it connects to the mission of KCAS Bio. Since the company is focused on health and drug development, discuss the impact you hope to have through your work.

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How do you stay organized when managing projects?

Explain your organizational techniques, such as using task management software, creating timelines, and setting deadlines. Provide examples of how your organization has positively impacted your past projects.

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Can you talk about a time you identified and mitigated a risk in a project?

Be prepared to discuss a specific situation where you spotted a potential problem and the proactive measures you took to address it. This shows your foresight and commitment to project success.

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Why do you want to work at KCAS Bio as a Program Management Associate?

Here, express your alignment with KCAS Bio’s mission and values. Discuss what excites you about the opportunity to impact health through innovative projects and how you see yourself contributing to the team.

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Full-time, on-site
DATE POSTED
December 15, 2024

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