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Digital Marketing Manager

Our Journey at Keep

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

About the Role:

Join Keep as a Digital Marketing Manager, where your strategic thinking and data-driven approach will be key to refining our market positioning and driving growth. You'll lead rigorous testing, experimentation, and analysis to shape our brand narrative, optimize customer engagement, and navigate the evolving fintech landscape with agility and insight.

Beyond execution, this role demands strong leadership. You’ll lead and develop a high-performing team, fostering collaboration, innovation, and accountability. Your leadership will be key in mentoring talent, optimizing workflows, and driving results in a fast-paced, data-driven environment.

  • Developing and executing marketing strategies using a rigorous, experiment-driven approach.

  • Leading and mentoring the marketing team, setting clear goals, providing feedback, and ensuring alignment with business objectives.

  • Collaborating with other departments ensures a cohesive and integrated approach to customer communications and brand representation.

  • Breaking down hypotheses and structuring experiments to validate or refine them, ensuring decisions are data-backed.

  • Deeply understanding our Ideal Customer Profile (ICP) and leveraging brand marketing experience to refine our messaging.

  • Writing creative briefs that clearly articulate hypotheses, testing methodologies, and expected learnings.

  • Owning the full marketing funnel—customer acquisition, engagement, and retention.

  • Leveraging performance marketing techniques (SEO, SEM, paid ads, content marketing) to drive measurable results.

  • Advising on marketing aspects of new product launches, service offerings, or business ventures.

  • Staying ahead of industry trends and applying best practices from top-tier marketing organizations.

Who You Are:

  • You have extensive experience in marketing, ideally within the financial services or fintech industry.

  • You have a deep understanding of ICP development and brand positioning.

  • You know how to write compelling creative briefs that clearly define the problem, hypothesis, and expected outcome.

  • You’re comfortable running experiments across multiple channels and iterating quickly based on insights.

  • You have experience working hands-on with performance marketing, content marketing, and data analytics tools.

  • Operating marketing as a system, continuously improving processes, tools, and execution strategies.

  • You have demonstrated leadership and team management skills, with the ability to inspire and collaborate effectively across various departments.

Why You Should be Excited About This Role:

  • Drive Innovation: As the leading figure in our marketing department, you'll be at the forefront of defining and executing innovative marketing strategies, playing a key role in the growth and evolution of our brand.

  • Make a Significant Impact: In the rapidly changing fintech landscape, your role is key to shaping our brand identity and market presence, directly influencing our company's success and customer engagement.

  • Professional Growth: Thrive in a dynamic startup environment that values creativity and innovation, offering you rapid professional development and the chance to become a pivotal player in the marketing realm.

  • Set Industry Standards: Your expertise and forward-thinking approach in marketing will set new benchmarks, positioning our company as a leader in the fintech industry and beyond.

Why Join Keep?

  • We're obsessed with investing in data-driven solutions and cutting-edge technologies.

  • Be a part of a team that's rewriting the playbook for the Canadian fintech industry.

  • Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.

  • Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.

  • Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

Why This Might Not Be a Good Fit:

  • If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.

  • If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.

  • Given the nature of our industry and our rapid growth, ambiguity, and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.

  • Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

What’s the Interview Process Like?

  1. Initial People Screening to understand your experience and ensure a cultural fit.

  2. Call with Thomas, our amazing Ops Lead

  3. Get on a call with Oliver, our CEO, and Co-Founder of Keep

  4. Dive into an Exercise and Presentation, where you'll showcase your skills through a comprehensive project.

  5. References.

  6. Offer.

Want to Learn More?

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

Commitment to Diversity and Inclusion

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Digital Marketing Manager, Keep

Join Keep as a Digital Marketing Manager and be part of an exciting journey to redefine the banking experience in the rapidly evolving fintech world! At Keep, we're hell-bent on bridging the gap between technology and finance, and we need your strategic thinking to help us gain further ground. In this role, you'll spearhead strategic initiatives that will shape our market positioning, driving growth through a data-driven and experimental approach. You'll lead a highly talented marketing team, fostering collaboration and innovation while mentoring your team members to unlock their full potential. From developing and executing marketing strategies and conducting rigorous testing to understanding our Ideal Customer Profile (ICP), your leadership will ensure that the entire marketing funnel—from acquisition to retention—flows seamlessly. With creative briefs and performance marketing techniques under your belt, you’ll set new benchmarks that will position Keep as a leader in the fintech realm. If you thrive in a dynamic environment and are keen on making a significant impact, we’d love to welcome you aboard. Not only do we value creativity and innovation, but you will also have the chance to help us rewrite the rules of modern banking in Canada. Join us, and let’s shape the future of fintech together!

Frequently Asked Questions (FAQs) for Digital Marketing Manager Role at Keep
What responsibilities does the Digital Marketing Manager at Keep have?

The Digital Marketing Manager at Keep will be responsible for developing and executing innovative marketing strategies that align with the company’s growth objectives. This includes leading the marketing team, conducting experiments to optimize customer engagement, and owning the entire marketing funnel which encompasses customer acquisition, engagement, and retention.

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What qualifications are required for the Digital Marketing Manager position at Keep?

Candidates for the Digital Marketing Manager role at Keep should possess extensive marketing experience, ideally in the financial services or fintech industry. A strong understanding of Ideal Customer Profile (ICP) development, brand positioning, and performance marketing techniques is essential.

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How does the Digital Marketing Manager at Keep contribute to team leadership?

As the Digital Marketing Manager at Keep, you will lead a high-performing marketing team, setting clear objectives and providing guidance to ensure alignment with business goals. Your leadership will foster a collaborative environment and drive innovative thinking within the team.

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What kind of marketing strategies will the Digital Marketing Manager at Keep implement?

The Digital Marketing Manager will be focused on a data-driven approach, utilizing rigorous testing, performance marketing techniques, and deep customer insights to refine strategies aimed at customer acquisition, brand representation, and engagement.

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What benefits does Keep offer to employees in the Digital Marketing Manager role?

Keep offers a fully inclusive and remote-friendly work culture that values diversity and work-life balance. Additionally, employees will have opportunities for rapid professional growth and the chance to be instrumental in setting industry standards within the fintech landscape.

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Common Interview Questions for Digital Marketing Manager
How do you approach developing marketing strategies?

In developing marketing strategies, it's crucial to start with a deep understanding of the target audience and market landscape. Analyze customer behavior, key trends, and competitive positioning to identify gaps. Utilize data analytics and experimentation to iteratively refine your strategies.

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Can you describe a successful marketing campaign you've led?

When discussing a successful campaign, focus on specifics such as objectives, the target audience, the marketing channels used, and measurable outcomes. It's important to showcase how you used data to inform decisions and adjusted tactics mid-campaign for optimal results.

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What experience do you have with performance marketing?

Performance marketing is key in leading digital strategies. Share your hands-on experience with SEO, SEM, content marketing, and how you've used metrics to drive decisions and achieve campaign goals.

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How do you prioritize work and manage deadlines in a fast-paced environment?

Prioritizing work in a fast-paced environment requires a strategic approach. I often assess the impact of tasks on core business objectives and deadlines and leverage project management tools to ensure timely execution while maintaining quality.

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How do you measure the success of your marketing efforts?

Measuring success involves setting clear KPIs prior to launch. I leverage various analytics tools to track performance against those KPIs, analyze traffic, conversion rates, and user engagement, and adjust strategies accordingly based on insights.

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What techniques do you use for team management and motivation?

I believe in a collaborative approach to team management, fostering an inclusive environment where each member feels valued. Setting clear, achievable goals and providing constructive feedback helps motivate the team while encouraging personal and professional growth.

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How do you handle feedback on your campaigns?

Handling feedback positively is essential. I view it as an opportunity to learn and improve. I summarize the feedback, assess its relevance to the current strategy, and adjust my approach as needed to align with team and business priorities.

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What do you consider when developing a brand voice?

When developing a brand voice, I consider the target audience's preferences, the brand’s core values, and the desired emotional connection. Testing different tones and ensuring consistency across all channels is also crucial for building brand identity.

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How do you stay updated with marketing trends?

Staying updated with marketing trends involves regularly following industry news, attending webinars, and engaging with marketing communities on social media. I also invest time in ongoing education and certifications to enhance my skills continuously.

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Describe how you would conduct market research?

Conducting market research begins with defining objectives. I employ both qualitative and quantitative methods—surveys, interviews, and analyzing existing data—to gain insights into customer needs and industry trends, ultimately shaping marketing strategies.

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Keep's mission is to unlock the potential of mobile commerce. It achieves this by providing the only web-wide universal shopping cart and a unique commerce philosophy that puts consumers first at every turn. Keep is headquartered on Park Avenue ...

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Full-time, remote
DATE POSTED
March 16, 2025

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