Automotive Sales Manager

As an Automotive Sales Manager at Stew Hansen Hyundai, your primary responsibilities include forecasting goals for the Used Car Department, preparing annual budgets, and collaborating with other department managers to ensure team efficiency. You will also be active in recruiting, training, and mentoring sales staff while providing guidance on sales strategies to meet objectives.

To qualify for the Automotive Sales Manager position at Stew Hansen Hyundai, you should have a minimum of 3-5 years of experience in a similar role and at least 2 years of leading a high-performing sales team. A high school diploma is required, while a college degree is preferred. Relevant references and a valid driver’s license are also necessary for this role.

At Stew Hansen Hyundai, you can expect a vibrant and supportive culture that prioritizes teamwork, respect, and growth. The dealership is committed to treating employees and customers right while fostering a fun environment where innovation and progress are encouraged.

Stew Hansen Hyundai supports the career growth of Automotive Sales Managers by providing ongoing training opportunities, a competitive compensation package, and leadership development initiatives. Team members are encouraged to set and achieve personal and professional goals while enjoying a work atmosphere that values achievement.

Automotive Sales Managers at Stew Hansen Hyundai receive a comprehensive benefits package that includes medical, dental, and vision insurance, a 401k with company match, paid time off, and discounts on vehicles and services. There's also a year-end bonus program called Garff Giveback that recognizes employee contributions.

When answering this question, focus on specific experiences where you've successfully led a team. Highlight strategies you implemented to motivate your team, how you set goals, and the ways you measured success. Be sure to include tangible results that demonstrate your leadership impact.

Discuss various sales strategies you've deployed in the past, such as setting clear objectives, using data to inform decision-making, training your team regularly, and building relationships with customers. Be specific about the methods that yielded the best results and how you adapted to challenges.

For this question, emphasize your approach to coaching and development. Describe how you would identify performance gaps, develop customized improvement plans, and provide support through constructive feedback and additional training to help associates reach their potential.

Share your past experiences with managing used car inventory, including how you assess car values and ensure that inventory meets both market demand and dealership needs. Mention any software tools you've utilized to streamline the inventory management process.

Share your negotiation techniques, focusing on the importance of understanding customer needs and effectively communicating value. Outline your steps in preparing for negotiations and how you maintain a positive rapport with customers while achieving dealership goals.

Discuss the critical role teamwork plays in enhancing customer experience and achieving targets. Use examples from previous jobs to illustrate how collaborative efforts among departments, including sales, service, and finance, contributed positively to your workplace environment and sales outcomes.

Detail your routine for staying current with automotive industry trends, whether it's attending industry conferences, participating in webinars, or following key publications. Highlight how this knowledge benefits your role as an Automotive Sales Manager.

Prepare a specific example showcasing your problem-solving skills. Describe the initial challenges related to sales processes, the solutions you proposed, and the outcomes. Highlight any data points that illustrate the improvements made.

Explain your strategies for promoting customer service excellence within your team. Mention training initiatives, setting clear standards for performance, and regularly seeking customer feedback to adapt your team's approaches.

Express your enthusiasm for joining Stew Hansen Hyundai, focusing on the company's unique culture and values. Connect your career aspirations with the dealership's focus on teamwork and treating customers right, explaining how you can contribute to that goal.