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Product Marketing Manager | SaaS | SF

Kenko is an AI-powered CRM for fitness & wellness business. Fitness businesses that we serve include yoga studios, pilates centers, gyms, crossfit, and more. Meanwhile the wellness business we serve include spas, saunas, massage and modern wellness like — cryotherapy, red-light therapy, chiropractors, and physical therapy. Our mission is to power 100,000 fitness & wellness businesses in the US. Helping them thrive in their local markets.


We deliver an integrated solution that brings together four core product categories:

Marketing which automates customer communications and campaigns

Operations which handles scheduling, billing, and reporting

Member Experience which offers websites, mobile apps, and self-service check-in systems

AI Assistants which provide automated customer support and sales inquiry management


Key Responsibilities:
  • Product Evangelism: Serve as the leading voice of Bookee, articulating its value proposition to both internal stakeholders and the external market. Leverage webinates, youtube and loom videos to spread the word about Bookee and its impact on a fitness business.
  • Market Research: Conduct thorough research to understand the evolving needs of fitness studios and how they utilize Bookee. Identify trends, challenges, and opportunities to better align our product offerings with market demands.
  • Content Creation: Develop and execute a comprehensive content strategy that addresses the pain points of fitness studios. Create engaging, informative materials such as blog posts, case studies, webinars, and instructional guides that educate the market on overcoming operational challenges with Bookee.
  • Solution Playbooking: Analyze how different fitness studios achieve success with Bookee. Document and playbook these solutions, creating a repository of best practices and success stories that can be shared across our user base to drive product adoption and satisfaction.
  • Cross-Functional Collaboration: Work closely with the product, sales, and customer success teams to ensure a unified approach to market penetration and user support. Provide insights and feedback from the market to help shape product development and marketing strategies.
  • Performance Analysis: Monitor and analyze the effectiveness of marketing campaigns and content. Utilize data to make informed decisions and adjustments to our marketing approaches, ensuring maximum impact and ROI.


Qualifications:
  • Exceptional communication skills, with a flair for storytelling and public speaking.
  • Proven experience in product marketing, preferably within the tech or fitness industry.
  • Strong research and analytical abilities, with a knack for uncovering insights from data.
  • Experience creating video content.
  • A collaborative mindset, with experience working in cross-functional teams.
  • A self-starter attitude, capable of operating in a fast-paced, dynamic environment.


The wellness industry is on track to be the third largest in the world, but most businesses still rely on outdated models, unprepared for AI-driven transformation.


At Kenko, we equip wellness entrepreneurs with AI to build profitable, scalable businesses.


We’ve secured $3.2 million in venture capital from leaders from Meta, GitLab, and Freshworks — with more to come.

Average salary estimate

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What You Should Know About Product Marketing Manager | SaaS | SF, Kenko AI

Join Kenko as a Product Marketing Manager in the vibrant city of San Francisco, where you'll be at the forefront of transforming the fitness and wellness industries! Kenko is an innovative, AI-powered CRM dedicated to empowering fitness and wellness businesses, from yoga studios to modern spas. Your role will involve product evangelism, where you'll become the primary voice for Kenko, sharing its compelling value proposition through engaging content like webinars, YouTube videos, and more. You'll dive into market research, gaining insights into how fitness studios operate and identifying trends that can shape our offerings. Furthermore, you'll create impactful content strategies that address the unique challenges faced by fitness businesses while developing playbooks of success stories to inspire our users. In this collaborative environment, you'll work closely with various teams to ensure a unified approach and provide feedback to enhance product development. With your strong analytical skills, you'll monitor marketing effectiveness, making data-driven adjustments to maximize our impact. If you're passionate about helping 100,000 fitness and wellness businesses thrive with innovative solutions, Kenko is the perfect place for you!

Frequently Asked Questions (FAQs) for Product Marketing Manager | SaaS | SF Role at Kenko AI
What are the main responsibilities of a Product Marketing Manager at Kenko?

As a Product Marketing Manager at Kenko, you will focus on product evangelism, conduct comprehensive market research, develop content strategies, create documentation of success stories, collaborate across multiple departments, and analyze marketing performance. This role is pivotal in ensuring that Kenko’s offerings align with customer needs and market dynamics.

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What qualifications are needed to become a Product Marketing Manager at Kenko?

Kenko seeks candidates with exceptional communication skills, a proven background in product marketing—preferably in the tech or fitness sectors—strong analytical abilities, and content creation skills, especially video content. Additionally, a collaborative mindset and the ability to thrive in a fast-paced environment are crucial for success in this role.

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How does a Product Marketing Manager contribute to Kenko's mission?

The Product Marketing Manager plays a vital role in Kenko's mission by ensuring that our AI-powered solutions effectively meet the evolving needs of fitness and wellness businesses. Your efforts in market research, content creation, and cross-functional collaboration will directly support the growth and success of 100,000 client businesses.

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What type of content will I be creating as a Product Marketing Manager at Kenko?

In this role, you will be responsible for creating a diverse range of content, including blog posts, case studies, webinars, and instructional guides. Your goal will be to educate fitness studios on leveraging Kenko's tools to overcome operational challenges, ultimately enhancing their business performance.

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What is the company culture like at Kenko for the Product Marketing Manager role?

At Kenko, the culture is collaborative, dynamic, and geared towards innovation. As a Product Marketing Manager, you will work alongside talented individuals who are passionate about promoting AI-driven solutions in the fitness and wellness industries, fostering an environment where your insights and contributions will be valued.

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Common Interview Questions for Product Marketing Manager | SaaS | SF
Can you describe your experience with product marketing?

When answering this question, focus on specific projects you've worked on, highlighting your role in strategy development, content creation, and analytical insights. Use metrics to show the impact of your efforts and how they aligned with the overall goals of the organization.

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How do you approach market research for a product like Kenko?

Discuss your methods for conducting market research, such as surveys, interviews, and analyzing industry trends. Provide examples of how you've identified opportunities and applied findings to inform marketing strategies, demonstrating your proactive approach.

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What strategies would you use to promote Kenko's offerings?

Detail your strategies for promoting Kenko, including content marketing, digital campaigns, and partnerships. Emphasize the importance of storytelling and how you'll use various channels to effectively communicate Kenko’s value proposition to the target audience.

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How do you measure the success of your marketing campaigns?

Explain the key performance indicators (KPIs) you track, such as conversion rates, engagement metrics, and return on investment (ROI). Mention tools or methods you use for analysis and how you use insights to optimize future campaigns.

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What experience do you have with cross-functional collaboration?

Provide examples of how you've worked with different teams—like product, sales, and customer success—to achieve common goals. Highlight your communication skills and how you ensure alignment across departments, ensuring everyone is on the same page.

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Can you give an example of a successful project you've led as a product marketer?

Share a specific project that showcases your skills in driving product adoption or enhancing customer engagement. Focus on the objectives, your actions, the challenges faced, and the results achieved, illustrating your effectiveness as a Product Marketing Manager.

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How do you handle feedback about your marketing campaigns?

Discuss your openness to feedback and how you integrate constructive criticism into your marketing efforts. Use real examples where applicable to show how feedback has improved your strategies or output.

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What tools do you use for content creation and marketing analytics?

List some of the tools and software you are familiar with, such as Google Analytics for data analysis, HubSpot for inbound marketing, or Canva for design. Explain how these tools enhance your workflow and improve campaign performance.

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How do you prioritize competing projects and deadlines?

Illustrate your organizational skills by discussing methodologies you use for prioritization, such as the Eisenhower Matrix or agile methodologies. Talk about how you manage stakeholder expectations while ensuring timely delivery.

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What got you interested in the fitness and wellness industry?

Share your personal connection to the fitness and wellness industry, whether through personal interests, professional experiences, or research. Highlight your enthusiasm for contributing to a sector that promotes health and well-being through innovative solutions.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
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Posted 6 months ago
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Full-time, on-site
DATE POSTED
April 15, 2025

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