This role will start off as non-voice and will eventually voice (phone) services. Our ideal candidate should have experience handling outbound customer campaigns. Gaming background is a huge advantage.
Job Spec – Activator Agent (Player Reactivation & Sales)
An Activator Agent is responsible for re-engaging dormant paying players through proactive outreach via chat and email. The role focuses on conversion, engagement, and monetization, guiding ex-paying players back into the in-game purchasing process.
The role requires you to complete a high volume of outbound messages each day, targeting a dedicated player base using segmentation tools. The ideal candidate has experience in sales, customer engagement, and digital communication, with a strong understanding of gaming psychology and player behavior.
Key Roles & Responsibilities
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.
Benefits:
Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.
That would be it from us - now we are waiting for your move!
#imaginemore
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Asia Pacific, Philippines
Area of Work: Player Engagement
Service: Engage
Employment Type: Permanent
Working Pattern: Hybrid
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