This role will start off as non-voice and will eventually voice (phone) services. Our ideal candidate should have experience handling outbound customer campaigns. Gaming background is a huge advantage.
Job Spec – Activator Agent (Player Reactivation & Sales)
An Activator Agent is responsible for re-engaging dormant paying players through proactive outreach via chat and email. The role focuses on conversion, engagement, and monetization, guiding ex-paying players back into the in-game purchasing process.
The role requires you to complete a high volume of outbound messages each day, targeting a dedicated player base using segmentation tools. The ideal candidate has experience in sales, customer engagement, and digital communication, with a strong understanding of gaming psychology and player behavior.
Key Roles & Responsibilities
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.
Benefits:
Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.
That would be it from us - now we are waiting for your move!
#imaginemore
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Asia Pacific, Philippines
Area of Work: Player Engagement
Service: Engage
Employment Type: Permanent
Working Pattern: Hybrid
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join a team of freelance translators specializing in subtitling for the TV and Movie industry, focusing on English to Canadian French translations.
Join our team as an expert SDH author, specializing in English to French and French to French subtitling for the entertainment industry.
Join Planned Parenthood Great Plains as a Certified Nursing Assistant to provide essential reproductive health care and support to diverse patients.
Join Twilio as a Personalized Support Engineer, working remotely to provide top-tier technical support and solutions.
Join Alpine, a leading HVAC e-commerce retailer, as a remote Product Support and Warranty Administrator, helping customers resolve issues with efficiency.
As an Assistant Store Manager, you will enhance customer experiences and support staff management in our Pendleton store.
Become a vital part of GameStop's mission to deliver unmatched gaming experiences as an Assistant Store Manager.
Join Solace in shaping an advocate community that empowers patients to navigate the complex healthcare system as their Advocate Community Lead.
Join Waterford.org as a Help Desk Technician and deliver essential technical support in a fully remote role.
Join Osprey Tacos for a part-time cashier role focused on delivering excellent customer service in a lively environment.
Become an essential part of the Pittsylvania County Department of Social Services as an Office Associate III, contributing to administrative functions and customer interactions.
We are looking for an analytical and tech-savvy Customer Success Analyst to join our dynamic FinTech team at First Circle.
Become a crucial part of our customer service team as a Virtual Tele Chat Support representative, ensuring customer satisfaction through efficient virtual communication.
Join HireVue as a Customer Success Director to shape customer success and drive effective engagement in a fully remote environment.
Become a part of Domino's team as a Customer Service Rep, where you'll enjoy flexible hours and the chance to grow within the company.
Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...
198 jobsSubscribe to Rise newsletter