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IT Manager

Full time - Paris 9th (hybrid remote possible) - from 70k€ + equity

Kiln is seeking an experienced IT Manager with cybersecurity experience to oversee IT operations, provide technical support, and collaborate with our external security operations (SecOps) function. In this role, you'll lead IT projects, manage infrastructure assets, and support cybersecurity initiatives. Your responsibilities will include IT governance, SaaS platform integration, and oversight of endpoint security, patch management, and compliance.

Key Responsibilities

  • IT Operations & Support:

    • Manage day-to-day IT operations, ensuring seamless delivery of IT services across the organization.

    • Maintain IT policies, oversee the Joiner-Mover-Leaver (JML) process, and document procedures for knowledge management and audit readiness.

    • Provide hands-on support for hardware, software, and network issues.

  • Corporate IT Security:

    • Work closely with SecOps to implement security practices across IT infrastructure.

    • Manage corporate IT security operations, including incident response, vulnerability and patch management, identity and access management (Okta), and endpoint security (CrowdStrike).

    • Support audit compliance and spearhead cybersecurity awareness initiatives.

  • Business Support:

    • Serve as the primary contact for IT-related business needs and technology adoption guidance.

    • Manage IT aspects of vendor relationships and third-party integration, implement SaaS platforms and put in place customized IT solutions for each department.

    • Evaluate new IT solutions and recommend improvements to enhance operational efficiency and security.

Qualifications

  • Experience:

    • Bachelor's degree in Information Technology, Computer Science, or related field.

    • 5+ years of IT management experience, preferably in fast-paced startup environments.

  • Skills:

    • English fluency with demonstrated project management and cybersecurity expertise.

    • Strong command of modern infrastructure, SaaS solutions, and collaboration platforms (Google Workspace, Slack, Okta, Notion, etc.).

    • Solid understanding of IAM, endpoint security, zero trust architecture, and MDM platforms; fintech or blockchain experience is advantageous.

  • Certifications:

    • Professional certifications such as ITIL, Okta Certified Admin, or CompTIA Security+ would be beneficial.

About Kiln:

Kiln is the leading enterprise-grade staking platform that enables institutional customers to stake assets and integrate staking functionality into their offerings. Our API-first platform provides fully automated validators, rewards, and comprehensive data and commission management.

With $13+ billion in crypto assets staked through our platform, Kiln has established a strong presence on Ethereum, managing over 4.3% of the network through 45,000+ validators — all with zero slashing events.

Kiln serves more than 140 leading customers, including Binance, BitPanda, Bitgo, Fireblocks, VanEck, and TrustWallet.

Our team of 85+ ecosystem enthusiasts brings experience from industry leaders like Google, Circle, Ledger, Chainalysis, and other prominent technology and cryptocurrency companies.

We've raised $30M in total funding from prominent investors including 1kx, Crypto.com, Illuminates Financial, Consensys, Wintermute, Kraken Ventures...

Join Kiln and help us make the web more secure, stable, decentralized, and fair!

How Kiln will support you:

At Kiln, our values drive us: Technical Excellence ensures top security and usability; Innovation-Driven Meritocracy elevates groundbreaking ideas; Trust and Transparency build reliability through open communication; and People First keeps our team and clients at the heart of everything we do.

  • A fast-paced, bureaucracy-free work environment

  • Equity share options in the business: if Kiln succeeds, we all succeed!

  • Competitive salary

  • Flexible holiday

  • Flexible remote working

  • Choose your IT equipment

  • Internet connection: €50/month

  • Significant personal development budget (books, training)

  • Overseas tech conferences budget

Kiln is an Equal Opportunity Employer

We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from all backgrounds, including women or persons with disabilities.

Your interview process

Our thorough process ensures the best fit for both you and Kiln, and we strive to make each step valuable and efficient.

  1. Recruiter Interview (45 min)

  2. Take-home test (< 3 hours)

  3. Technical Interview (60 min)

  4. Core Values Interview (45 min)

  5. Founders Interview (30 min)

  6. Offer!

Your personal information will be securely stored in our Applicant Tracking System (ATS) and will not be shared with external parties. We comply fully with GDPR regulations to protect your data and privacy.

Please note that we do not sponsor visas for persons without work authorization in your location. This role is for full-time employees only (no B2B or contractors). Thank you!

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CEO of Kiln
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Laszlo Szabo
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Average salary estimate

$70000 / YEARLY (est.)
min
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$70000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Manager, Kiln

Are you ready to take on a pivotal role as an IT Manager at Kiln, located in the vibrant heart of Paris? If you're passionate about cybersecurity and have a knack for managing IT operations, this full-time position offers the perfect blend of challenge and reward. With a competitive salary starting from 70k€ plus equity, you'll be diving into a dynamic environment that fosters innovation. As our IT Manager, you will oversee our daily IT operations while working closely with our security operations team to uphold the highest standards of cybersecurity. You’ll lead exciting IT projects, ensuring everything from infrastructure management to compliance aligns seamlessly with our company's goals. You will play an essential role in maintaining IT policies, providing hands-on support for technical issues, and guiding departments in technology adoption. But that's not all; your expertise will also influence our corporate security practices, as you spearhead initiatives for audit compliance and vulnerability management using cutting-edge tools like Okta and CrowdStrike. If you have over five years of experience in IT management, a solid grasp of modern infrastructure, and a keen interest in fintech or blockchain, come join our diverse team at Kiln. Here, you'll work side-by-side with industry veterans, reimagining a secure and decentralized web while enjoying flexible working conditions and a commitment to equity and inclusion. We can’t wait to meet you!

Frequently Asked Questions (FAQs) for IT Manager Role at Kiln
What are the key responsibilities of an IT Manager at Kiln?

As an IT Manager at Kiln, your key responsibilities will include managing IT operations, maintaining policies and procedures, supporting technical issues, and enhancing cybersecurity measures. You'll work closely with our SecOps team to implement security protocols and manage incident responses.

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What qualifications are required for the IT Manager position at Kiln?

To qualify for the IT Manager position at Kiln, candidates should possess a Bachelor's degree in Information Technology or a related field along with at least five years of IT management experience in a fast-paced environment. Strong project management skills, cybersecurity knowledge, and fluency in English are essential qualifications.

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Is there flexibility in the working conditions for the IT Manager role at Kiln?

Yes, Kiln offers flexible working conditions for the IT Manager role, including a hybrid work model that allows for a mix of in-office and remote work. This flexibility supports a great work-life balance.

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What tools and technologies will the IT Manager use at Kiln?

The IT Manager at Kiln will work with various tools and technologies including SaaS platforms, identity and access management solutions like Okta, and endpoint security tools such as CrowdStrike. Familiarity with collaboration platforms like Google Workspace and Slack will also be beneficial.

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What kind of professional development opportunities does Kiln provide for IT Managers?

Kiln is committed to professional development for its IT Managers, offering a significant personal development budget for books, training, and even overseas tech conferences. This investment helps enhance your skills and keep you updated with industry trends.

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Common Interview Questions for IT Manager
Can you describe your experience with IT operations management?

Describe specific projects where you managed operations, including technologies used and challenges faced. Highlight your leadership skills and methodologies applied for seamless IT service delivery.

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What strategies would you implement to improve cybersecurity at Kiln?

Discuss your approach to risk assessment, incident response strategies, and employee training programs. Include examples of how you've enhanced security in your previous roles.

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How do you stay updated with the latest technology trends?

Mention resources you follow, such as industry publications, forums, or specialized training. Sharing specific examples of how you’ve applied new knowledge in the past would be beneficial.

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What tools do you find essential for managing IT infrastructure?

Discuss tools such as ITSM platforms, monitoring software, or security suites. Be prepared to explain why you prefer these tools based on your experiences.

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How do you handle vendor management and integration?

Provide examples of your past vendor relationship experiences, focusing on collaboration, negotiation, and the importance of aligning technology solutions with business objectives.

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Can you talk about your project management methodology?

Explain whether you lean towards Agile, Waterfall, or other methodologies. Provide examples of projects where you successfully implemented these methodologies and how they benefited the organization.

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What steps do you take to ensure compliance with regulations?

Discuss your familiarity with compliance standards relevant to IT and cybersecurity, and provide an outline of your methods for ensuring adherence to these regulations within an organization.

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How do you balance strategic planning with day-to-day operations?

Share a structured approach where strategic oversight complements operational management. Discuss scheduling regular reviews or set KPIs to measure success in both areas.

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What measures do you take to foster collaboration between IT and other departments?

Provide examples of cross-departmental initiatives you've led, illustrating how you facilitated communication and technology adoption across various business units for improved synergy.

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Can you give an example of a challenging IT incident you managed?

Share a specific incident, your immediate response, the stakeholders involved, and how you resolved it. Conclude with lessons learned and preventative measures implemented to avoid recurrence.

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Full-time, hybrid
DATE POSTED
January 11, 2025

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