SOC Analyst

As a SOC Analyst at our company, your primary responsibilities will include providing level 1/2 technical support, troubleshooting security alerts, and managing security changes. You will respond to alerts generated from monitoring tools, handle and track tickets, prioritize tasks per SLAs, and work on team initiatives to enhance service.

To qualify for the SOC Analyst position, you should have a training background in information technology or a similar field, complemented by prior experience in a Security Operations Center. Proficiency in network infrastructures, security monitoring tools, and knowledge of network technologies are also crucial.

As a SOC Analyst, you will be expected to utilize various security monitoring tools such as DarkTrace, CrowdStrike, and AWS GuardDuty. Familiarity with network technologies like TCP/IP and routing protocols will also be beneficial in effectively performing your duties.

Yes, the SOC Analyst position requires availability to work in shifts, including a 24/7 schedule. This ensures that we have round-the-clock coverage to monitor and respond to any potential security threats effectively.

We offer a permanent contract for our SOC Analyst role, along with benefits including health insurance, a meal card, a gym ticket, and the flexibility of hybrid work located in Porto, fostering a healthy work-life balance.

Discuss specific tools you have worked with, such as DarkTrace or CrowdStrike. Share examples of how you used these tools to detect threats or manage incidents, emphasizing your analytical skills and ability to follow protocols.

Explain your approach to prioritization, focusing on SLAs and potential security impacts. Mention methods you’ve used to manage your workload effectively and how you remain agile amidst changing priorities.

Describe the steps you would take when you detect an issue, such as documenting the incident, alerting relevant teams, and following escalation processes. Highlight your proactive communication and teamwork skills.

Discuss your proactive approach to continuous learning, such as attending webinars, following industry news, participating in forums, and engaging with professional networks to stay informed about new threats and vulnerabilities.

Share your methods for fostering collaboration, such as using communication tools, setting regular check-ins, and sharing insights from incidents. Emphasize the importance of developing a supportive team environment.

Provide an example of a significant security incident, outlining the situation, your role, the actions you took, and the outcome. Highlight your problem-solving skills and ability to work under pressure.

Discuss your experience with change management regarding the implementation of security updates and protocols. Provide examples of how you've followed processes and documented changes effectively.

Explain your systematic approach to troubleshooting, emphasizing your ability to analyze alerts, gather relevant information, and determine whether an alert is a true positive or a false alarm.

Talk about your experience with LAN/WAN technologies, TCP/IP, and routing protocols such as OSPF and BGP. Explain how this knowledge helps you in monitoring and securing networks effectively.

Share your techniques for managing stress in high-pressure scenarios, such as staying organized, prioritizing based on severity, and maintaining effective communication with your team during busy periods.