Technical Business Analyst

Description

Ready to be a part of the company transforming FinTech and how the world accesses banking services?

When was the last time you were excited about interacting with your bank or credit union? If the answer is “a while” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.  

And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.? 

Ok... but what does all of that?actually?mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again. 

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!).? 

Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone. 

The Cliffs Notes: 

At Kinective, the Technical Business Analyst (TBA) plays a key role in bridging the gap between product strategy, business requirements, and technical implementation. This role involves collaborating with product managers, engineers, UX designers, and stakeholders to ensure that technical solutions align with product roadmaps and business objectives. The TBA is responsible for defining and refining product requirements, supporting backlog management, and ensuring seamless communication between business and technical teams.
 

What you’ll own: 

• Product & Requirement Analysis: 
• Work closely with Product Managers to translate product vision and strategy into clear, actionable releases and technical requirements. 
• Conduct detailed gap analysis, feasibility studies, and impact assessments for new product features and enhancements. 
• Define and document functional and non-functional requirements into epics, break epics down into deliverable user stories, and partner with the technical team to craft acceptance criteria. 
• Technical Liaison & Solutioning: 
• Act as the primary technical liaison between the Product, Engineering, and Business teams, ensuring smooth collaboration. 
• Work with software architects and developers to evaluate system capabilities and propose scalable solutions. 
• Support API design, system integrations, and data modeling efforts for new features and platform enhancements. 
• Testing & Quality Assurance: 
• Collaborate with QA teams to define test strategies, ensure test coverage, and validate feature releases. 
• Support User Acceptance Testing (UAT), working with stakeholders to validate that the product meets business expectations. 
• Troubleshoot and escalate issues efficiently to ensure timely resolution. 

What you’re great at:  

• Strong ability to translate business needs into technical requirements. 
• Excellent communication and stakeholder management skills. 
• Ability to thrive in fast-paced, cross-functional product environments. 

Requirements

 Necessary Qualifications: 

• Education: Bachelor's degree in Computer Science, Information Systems, Business, or a related field. 
• Experience: 4-8 years of experience in technical business analysis, product management, or a similar role in a technology-driven company. 
• Technical Proficiency: 
• Experience with APIs, system integrations, and software development lifecycle (SDLC). 
• Working knowledge of SQL, data structures, and analytics tools (e.g., Power BI, Tableau, Looker). 
• Familiarity with agile tools like Jira, Confluence, and Aha!

Why Kinective?
We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now.

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

What does life at Kinective look like?

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.

Our Values

Deliver success. We strive to exceed customer expectations.

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.

Grit with grace. We face problems head on, respecting others along the way.

We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.

One Kinective. Together, we win.

By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.

Build the future. We are driven by the pursuit of what’s possible.

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.

The Team

In this role, you would be a part of the Product team and reporting to our Director, Product Management.

Office Expectation

If you're located in the Greater Phoenix Area this role is HYBRID, with an expectation of 3 days in-office at our Gilbert, AZ headquarters and minimal travel requirement. Our hours are 8-5pm. We are open to a fully remote role for candidates with the right experience.

Well, you’ve made it this far...

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together.

Take a deeper dive into all things Kinective at kinective.io

Please note that this role does not currently offer sponsorship opportunities.