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Care Coordinator - Wraparound Team

Crisis Care Coordinator – WISe
Hiring Range: $24.94 - $30.55 Per Hour
 
Benefits: 
  • Comprehensive and generous health, dental and vision benefits
  • Up to 19 days of PTO, 2 mental health days and 10 paid holidays your first year (pro-rated for part-time)
  • Company paid short-term disability, long-term disability and life insurance
  • Student loan payment assistance and extensive training
  • An incredible team approach that is dynamic and collaborative

General Summary of Duties:  The Care Coordinator functions as a member of a multidisciplinary team while demonstrating the clinical skill and experience to plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients. A Care Coordinator also provides education, consultation to families, and crisis intervention services to clients assigned to the team.

 

Supervisory Responsibilities: None

 

Major Responsibilities/Tasks:

  • Provide care coordination services for an assigned group of clients. Provide direct services such as individual, group, family counseling, crisis intervention, and case management to assigned clients.
  • Facilitate Child and Family team meetings to ensure access, voice and choice within the wraparound process and to support the family’s connection to the CFT members. Support additional meetings as needed including Kitsap Shared Resources, Individualized Education Plan (IEP) conferences, Kitsap County Court proceedings and Family Team Decision Making (FTDM) meetings with Washington State Division of Child & Family Services (DCFS). Identify natural supports and facilitate their participation in the CFT and the family’s system of support.
  • Create the Plan of Care for each family in WISe that describes the family, the team, and the work to be undertaken to meet the family’s needs.  Ensure that the Plan of Care is updated after each CFT meeting. Complete all action steps assigned during the CFT meetings.
  • Facilitate building community partners and identifying resources to support the family’s unique needs. Identify new resources and facilitate family participation to access these services.
  • Complete a CANS screening and assessment on WISe referred children/youth.  Reassess the child/youth using the CANS every three months.  Use the CANS outcomes as part of the Plan of Care.  Document client progress to maintain a permanent record of client activity according to established policies and procedures.
  • Assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in collaboration with the treatment team.
  • Educate and support clients’ families and advocate for clients’ rights and preferences.  Consult with families and community agencies such as DSHS, court systems, housing authorities, etc., to maintain coordination in the treatment process.
  • Assist and support clients in finding and effectively using a primary care physician and a dentist and develop health self-management skills.  Work with the team to coordinate psychiatric care with medical care.
  • Provide crisis intervention counseling and coordinate with Designated Crisis Responders/crisis services when appropriate.  
  • Document client progress to maintain a permanent record of client activity according to established policies and procedures.
  • Participate in daily staff organizational meetings and treatment planning review meetings.
  • Participate in providing information to clients on substance use issues such as mental and physical health and daily functioning. Coordinate treatment with internal and external substance use treatment providers.  
  • Assist clients with gaining resources and education to support their autonomy and basic needs.
  • Monitor assigned clients for LRA compliance.  Facilitate LRA extensions with the CRT and all court-involved personnel to insure LRA's are continued uninterrupted, as appropriate.  Assist CRT in determining when revocation is appropriate.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

 

Minimum Qualifications:

EDUCATION: Bachelor’s Degree in Psychology, social services, or behavioral health field.

EXPERIENCE: Entry level (no prior related work experience)

This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in the state of Washington, and have reliable, insured transportation.

LICENSURE: Agency Affiliated Counselor Registration.

 

Preferred Qualifications:

EXPERIENCE: Experienced (minimum 2 years of job-related experience)

Experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment.

The capacity to work well with children and families.

 

Performance Requirements:

KNOWLEDGE:

  1. Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
  2. Maintain a certification as a Child and Adolescent Needs and Strengths Assessor and administer this screening in person and over the phone as necessary to clients, caregivers, clinicians, social workers, and other community members

 

SKILLS:

  1. Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
  2. Communication Communicates clearly and concisely.
  3. Computer skills Ability to operate a personal computer, fax machine, printer, and copier proficiently.

 

Abilities:

  1. Demonstrated ability to meet or exceed productivity standards.
  2. Demonstrated ability to work cooperatively and collaboratively as a team member.
  3. Able to assist in building positive working relationships with staff of all agency departments.

 

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

 

Work Environment: Frequent mobility and/or sitting required for extended periods.

 

Mental/Physical Requirements: While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen.  Peripheral vision is also required for this position.

 

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

 

 Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.

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Average salary estimate

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$51883K
$63500K

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What You Should Know About Care Coordinator - Wraparound Team, Kitsap Mental Health Services

Are you looking to make a difference in the lives of families and children as a Care Coordinator with the Wraparound Team? We're excited to share that we have an opening for a Care Coordinator who will play a pivotal role in providing comprehensive support and crisis intervention services to our diverse clientele. In this dynamic role, you'll be a crucial member of our multidisciplinary team, using your clinical skills to create and implement tailored treatment plans that truly center the needs of families. You'll not only provide individual and group counseling but facilitate important family meetings and connect families with necessary community resources. Your work will include managing the Plan of Care, ensuring that it's always aligned with our clients' evolving needs. With a generous benefits package, including extensive training opportunities, your professional growth is as important to us as it is to you. You'll have the chance to work collaboratively with dedicated professionals who share your passion for supporting vulnerable populations. From documenting client progress to educating families about health management, no day will look the same. So if you are ready to contribute your expertise and compassion to our team, we can't wait to see what you bring to the table. Join us in creating positive change in the community and making fulfilling connections with families at our Wraparound Team. Your journey starts here!

Frequently Asked Questions (FAQs) for Care Coordinator - Wraparound Team Role at Kitsap Mental Health Services
What does a Care Coordinator at the Wraparound Team do?

As a Care Coordinator at the Wraparound Team, your main focus is to provide comprehensive care coordination services for assigned clients, which includes individual and group counseling, crisis intervention, and case management. You'll also facilitate meetings to ensure that families have a voice in their treatment and connect them with vital community resources.

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What is the hiring range for Care Coordinator positions at the Wraparound Team?

The hiring range for the Care Coordinator position at the Wraparound Team is between $24.94 and $30.55 per hour, depending on experience and qualifications, making it a competitive option for those interested in serving our community.

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What qualifications do you need to apply for the Care Coordinator role at the Wraparound Team?

To apply for the Care Coordinator role at the Wraparound Team, candidates should have a Bachelor’s Degree in Psychology, social services, or a behavioral health field. While experience is not required for entry-level positions, having a minimum of two years in related job roles is preferred.

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Are there benefits for Care Coordinators at the Wraparound Team?

Yes! Care Coordinators at the Wraparound Team enjoy comprehensive health, dental, and vision benefits, alongside generous PTO, including mental health days and paid holidays. Additional support like student loan payment assistance and professional training are also provided.

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What kind of training will Care Coordinators receive at the Wraparound Team?

Care Coordinators at the Wraparound Team can expect extensive training that covers topics like crisis intervention, case management, and community resource identification, ensuring that you have the tools and skills needed to effectively support our clients.

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Is driving required for Care Coordinators at the Wraparound Team?

Yes, driving is a requirement for Care Coordinators at the Wraparound Team, as you will be responsible for transporting clients in your personal vehicle. A valid driver's license and a motor vehicle history check are necessary prerequisites.

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How can I be successful in the Care Coordinator role at the Wraparound Team?

Success as a Care Coordinator at the Wraparound Team hinges on your ability to build strong relationships with clients and families, effectively manage treatment plans, and continually identify and utilize community resources while working collaboratively with the multidisciplinary team.

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Common Interview Questions for Care Coordinator - Wraparound Team
What approaches do you take when creating a Plan of Care for clients?

When creating a Plan of Care for clients, I believe in a holistic approach that involves thorough assessment, incorporating family input, and collaborating with team members to ensure the plan meets all the unique needs of the family.

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How do you handle conflicts during family meetings and team discussions?

I approach conflicts during discussions with active listening, empathy, and a focus on collaborative problem-solving. Ensuring everyone has a voice and promoting mutual respect is crucial to effectively resolving conflicts.

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How do you engage clients who may be resistant to treatment?

Engaging resistant clients requires building trust and rapport. I focus on understanding their concerns, validating their feelings, and collaborating with them to set realistic goals that empower them to take part in their own care.

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Can you provide an example of a successful crisis intervention you've conducted?

In my previous role, I managed a crisis where a family faced overwhelming challenges. By quickly assessing their situation, I coordinated resources and provided immediate support, which significantly improved their situation and reduced their stress levels.

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What role does documentation play in your work as a Care Coordinator?

Documentation is vital in my work as it provides a clear record of the client's progress, ensures compliance with regulations, and facilitates communication within the team and with external services, fostering a coordinated treatment approach.

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How do you prioritize tasks when managing multiple clients?

I prioritize tasks by assessing the urgency and needs of each client. Using effective time management techniques and staying organized allows me to meet the varying demands without compromising the quality of care.

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What techniques do you use to educate clients about self-management?

I utilize a combination of educational materials, tailored discussions, and practical demonstrations to enhance clients' self-management skills, focusing on health literacy to empower their decision-making.

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Describe your experience working with multidisciplinary teams?

Working with multidisciplinary teams has taught me the value of diverse perspectives. I actively engage with different professionals, valuing their expertise, and aim for transparent communication to facilitate holistic client care.

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How do you stay current with trends in community mental health?

I stay updated on community mental health trends through continuous education, attending workshops, participating in webinars, and following relevant professional organizations' newsletters to ensure I bring the best practices into my work.

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What do you find most rewarding about being a Care Coordinator?

The most rewarding aspect of being a Care Coordinator is witnessing the positive changes in clients' lives. When families overcome challenges and achieve their goals, it deepens my commitment to this essential field of work.

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Offering Hope and Opportunity through comprehensive recovery-oriented behavioral health care.

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Full-time, on-site
DATE POSTED
November 28, 2024

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