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Account Executive, SMB - Central Europe (Rest of EMEA)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Location: Dublin, Ireland (Hybrid 3 days p/w in office) 

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way - with the right customers whom they set up for success.

AEs at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with minimal air support, all while managing dozens of prospects at once.  The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.

How You’ll Make a Difference:

  • Build Klaviyo’s client base
  • Actively manage your pipeline and develop a strategy for long-term sustained success
  • Support the success of your peers
  • Exhibit Klaviyo’s values of accountability and effort 
  • Provide guidance and support to new Account Executives 
  • Expand your skill set by participating in adjacent tasks over time

Who You Are:

  • Fluent in any language in EMEA outside of French, Italian, German, Spanish
  • 2+ years' carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions
  • Experience selling to C-Suite/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain
  • Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders
  • Fluent English (written and verbal). Additional business-fluent French or German a bonus+
  • Excited, motivated, and inspired by exceeding goals 
  • Aren’t afraid to hear no and embrace failure as an opportunity to improve 
  • Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it 
  • Are adept at influencing and relationship building
  • Are encouraging of your team, thoughtful, engaging, and energetic 
  • Full authorisation to work in the UK without any restrictions

#LI-Hybrid #LI-AM4

The pay range for this role is listed below. Sales roles are also eligible for variable compensation. This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law

Base Pay Range in Local Currency:
€65.000€65.000 EUR

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. 

You can find our Job Applicant Privacy Notice here.

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CEO of Klaviyo
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Andrew Bialecki
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Average salary estimate

$70000 / YEARLY (est.)
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$70000K
$70000K

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What You Should Know About Account Executive, SMB - Central Europe (Rest of EMEA), Klaviyo

Join Klaviyo as an Account Executive for SMB in Central Europe, and take your career to the next level! Based in Dublin, Ireland, this hybrid role offers you the flexibility to work in the office three days a week while empowering you to make a significant impact on our trajectory. At Klaviyo, we believe in the potential of every Klaviyo to bring their unique experiences and skills to the table. As an Account Executive, you'll master the sales cycle from qualification to demo and closing, all while managing a diverse pipeline of prospects. Your focus will be on establishing strong relationships with the right customers, showcasing your expertise, and closing deals effectively. You’ll enjoy the support of a dynamic team while also taking the reins to drive long-term sustained success for your territory. What sets our AEs apart is their ability to maintain a remarkable close rate while being proactive managers of their business. With 2+ years of experience in selling MarTech SaaS solutions, particularly to C-Suite and marketing personas, you’ll thrive in a fast-paced environment. At Klaviyo, we're excited about growth, resilience, and exceeding our goals together. If you're fluent in English and have a growth mindset, you're just the person we're looking for. Join us on our mission to help creators own their destiny and thrive in the dynamic world of ecommerce!

Frequently Asked Questions (FAQs) for Account Executive, SMB - Central Europe (Rest of EMEA) Role at Klaviyo
What does the Account Executive, SMB role at Klaviyo involve?

The Account Executive, SMB role at Klaviyo involves managing the entire sales cycle, from qualification to closing. You'll work closely with prospects, build strong relationships, and ensure customer success, all while being part of a supportive team.

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What qualifications do I need for the Account Executive, SMB position at Klaviyo?

To qualify for the Account Executive, SMB position at Klaviyo, you should have at least 2+ years of experience in carrying a net-new revenue quota, fluent English skills, and experience in selling MarTech SaaS solutions, particularly to marketing personas.

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How does Klaviyo support its Account Executives in their sales journey?

Klaviyo supports its Account Executives by fostering a collaborative environment. You’ll receive guidance and support from peers, along with opportunities for professional development and expanding your skill set.

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What is the company culture like at Klaviyo?

The company culture at Klaviyo emphasizes diversity, accountability, and personal growth. Klaviyos are encouraged to bring their whole selves to work and thrive in an environment that appreciates their unique backgrounds.

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Is fluency in other languages required for the Account Executive, SMB role at Klaviyo?

Fluency in English is essential, and while fluency in other EMEA languages is a plus, it is not mandatory. However, being bilingual can enhance your interactions in the role.

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What is the pay range for the Account Executive, SMB position at Klaviyo?

The base pay range for the Account Executive, SMB position at Klaviyo is €65,000 in local currency. Additionally, sales roles are eligible for variable compensation and a competitive benefits package.

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What opportunities for growth exist for Account Executives at Klaviyo?

At Klaviyo, Account Executives have numerous growth opportunities. You can enhance your skills through adjacent tasks, receive support for continuous improvement, and work towards advancing your career in a thriving company.

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Common Interview Questions for Account Executive, SMB - Central Europe (Rest of EMEA)
Can you describe your approach to managing a sales pipeline as an Account Executive?

When managing a sales pipeline, I prioritize effective organization and strategic planning. I categorize leads based on their readiness to buy, establish regular follow-ups, and utilize tools for tracking progress to ensure I meet targets.

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How do you handle objections during the sales process?

I view objections as opportunities to understand my prospect’s concerns better. I listen actively, ask clarifying questions, and provide tailored solutions that address their objections, ultimately guiding them toward the value we offer.

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What strategies have you used to close deals effectively?

I employ a combination of relationship building and providing value-driven insights. By understanding my prospect's pain points, I can tailor my approach and present solutions that resonate, making it easier to close deals.

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Describe a time when you exceeded your sales targets as an Account Executive.

In a previous role, I focused on deepening relationships with existing clients while also targeting new markets. My strategic approach led to a 30% growth in sales over my target, showcasing my commitment to exceeding expectations.

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What do you know about Klaviyo’s products and services?

Klaviyo provides a robust MarTech platform designed to empower brands with first-party data for personalized marketing. Their solutions enhance customer engagement and drive growth through data-driven insights.

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How do you gauge if a prospect is the right fit for our solutions?

I assess a prospect's needs and goals through targeted questions during initial conversations. I aim to understand their challenges and whether our products align with their objectives, ensuring that we pursue the right fit.

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What role does teamwork play in your success as an Account Executive?

Teamwork is essential to my success as an Account Executive. Collaborating with peers allows us to share insights, support each other, and build a cohesive strategy to address complex client needs effectively.

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Can you provide an example of how you have influenced a challenging client relationship?

In a challenging relationship, I focused on open communication and actively listened to their concerns. By demonstrating empathy and offering tailored solutions, I was able to rebuild trust and ultimately improve our working relationship.

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How do you stay motivated during challenging sales cycles?

I stay motivated by focusing on my long-term goals while celebrating small victories along the way. Maintaining a growth mindset and seeking feedback helps me navigate challenges positively and constructively.

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Where do you see yourself in the next few years as an Account Executive?

In the coming years, I see myself as a lead Account Executive at Klaviyo, where I can scale my skills to drive larger accounts while mentoring new team members and contributing to the overall success of the company.

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Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 24, 2024

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