Account Executive, SMB - Southern Europe (French Speaker)

The Account Executive, SMB - Southern Europe (French Speaker) at Klaviyo oversees the entire sales process, engaging with prospects from qualification through to demo and closing. A crucial part of the role involves building strong relationships within the ecommerce sector and understanding the marketing technology landscape. With a focus on helping clients succeed, AEs contribute significantly to both Klaviyo's client base expansion and their own personal growth.

Candidates for the Account Executive, SMB - Southern Europe (French Speaker) role at Klaviyo should have at least 2 years of experience in sales with a proven record of exceeding net-new revenue quotas. Fluency in French and English is essential, particularly when dealing with C-Suite and marketing personas. A background in MarTech SaaS solutions and an understanding of the ecommerce environment will give you a competitive edge.

At Klaviyo, the sales environment is high-velocity and dynamic, embodying a culture of accountability and effort. As an Account Executive, you'll be handling multiple prospects simultaneously in a setting that encourages resilience, relationship-building, and continuous improvement. This fast-paced environment provides a great opportunity to learn and grow as a sales professional.

Yes, while fluency in French and English is a must, additional languages like German would be a bonus for the Account Executive, SMB - Southern Europe position. This linguistic diversity allows you to engage with a broader range of clients and enhances Klaviyo's capability to service different markets.

As an Account Executive, you can expect competitive benefits and perquisites tailored to support your well-being and professional growth. This includes a comprehensive compensation package, opportunities for skill development, and working in a hybrid model that balances in-office and remote work for your convenience.

Klaviyo values Account Executives who are excited about exceeding goals, possess a strong growth mindset, and are adept at influencing and building relationships. We appreciate team players who are encouraging to their peers, embody our values of accountability, and strive for improvement. Your enthusiasm, motivation, and willingness to embrace challenges will support both Klaviyo's success and your development.

The team at Klaviyo is dedicated to supporting new Account Executives through guidance and shared knowledge. Experienced AEs are encouraged to provide mentorship, ensuring a collaborative atmosphere where everyone can succeed. This inclusive culture fosters a sense of community and accelerates the learning curve for new team members.

In the interview, showcase your strategy for building and managing a pipeline by discussing techniques such as prioritizing leads based on potential revenue, maintaining regular follow-ups, and leveraging CRM tools to track interactions. Emphasize your adaptability and any tools or metrics you use to forecast sales accurately.

When answering this question, tell a specific story of a sale you successfully closed, outlining your approach, the challenges faced, and how you overcame them. Highlight the skills you employed, especially those relevant to the role at Klaviyo, such as relationship-building, product knowledge, and adapting to client needs.

Discuss your approach to objections by emphasizing active listening and empathy. Explain how you address concerns with informed responses that highlight the value of Klaviyo’s offerings, and share a specific instance when resolving an objection led you to close a deal.

Share how you research and understand the specific needs of C-Suite executives and Marketing personas, tailoring your pitch accordingly. You might mention strategies like emphasizing ROI, demonstrating industry knowledge, or leveraging case studies that resonate with their challenges.

In your response, explain your method for setting priorities based on factors like deal size, urgency, and client relationship strength. Discuss the importance of time management, creating to-do lists, and regularly assessing and adjusting priorities based on evolving circumstances.

Express your passion for helping clients succeed and how Klaviyo's mission aligns with your values. Discuss how the dynamic sales environment and ambitious goals drive your performance, and mention how collaborative teamwork lights a fire under your ambition to exceed metrics.

Interviewers will appreciate seeing your commitment to growth. Share methods like attending workshops, reading industry books or blogs, participating in webinars, and seeking feedback from peers and mentors. Mention any specific skills you've recently developed that are relevant to the Account Executive role.

Talk about your collaborative experience in detail—how you communicated, shared resources, and aligned to secure the win. Highlight the value of teamwork and how it solidified a positive outcome, linking it to Klaviyo’s communal work ethos.

Be sure to articulate qualities or skills that set you apart, such as bilingual proficiency, unique industry insights, or a proven sales tracking record. Relate your skills back to how they will benefit your effectiveness at Klaviyo, creating greater value for prospective clients.

Discuss how you hold yourself accountable through setting personal and team goals and consistently seeking improvement. Illustrate how you will embody the ethos of effort by sharing your work ethic, willingness to collaborate, and commitment to Klaviyo's objectives.