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Business Development Representative (Hybrid) (Position located in New York)

KnowBe4 is looking for a Business Development Representative to engage potential customers for their security awareness training platform. The company values transparency and professional development in a fun work environment.

Skills

  • Understanding of IT Security field
  • Proficiency with Gmail and Google Docs
  • Experience with MS Office
  • Familiarity with CRM tools
  • Excellent communication skills
  • Good computer skills

Responsibilities

  • Reach out to cold prospects via phone and email
  • Qualify prospects for potential interest
  • Pass qualified prospects to Territory/Account Executive(s)

Education

  • High school diploma or equivalent
  • Bachelor's degree preferred

Benefits

  • Company-wide bonuses based on sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Relaxed dress code
To read the complete job description, please click on the ‘Apply’ button
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CEO of KnowBe4
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Stu Sjouwerman
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Business Development Representative (Hybrid) (Position located in New York), KnowBe4

Join the dynamic team at KnowBe4 as a Business Development Representative (Hybrid) in New York! At KnowBe4, we’re on a mission to tackle social engineering threats through our top-notch security awareness training and simulated phishing solutions. As part of our innovative environment, you'll be reaching out to potential customers, sparking their interest in our services, and helping them make informed security decisions. This role involves connecting with prospects via phone and email, qualifying their interest in our offerings, and collaborating closely with the Territory/Account Executives by handing off qualified leads. Your friendliness, excellent communication skills, and persistence will shine as you engage potential clients. Plus, you’ll benefit from a workplace culture that celebrates diversity and teamwork, boasting numerous awards for our fantastic environment. With opportunities for professional growth, fun team events, and competitive compensation, KnowBe4 is more than just a place to work; it’s where you can thrive while contributing to a meaningful cause. Get ready to join a company celebrated as one of the best places to work in tech!

Frequently Asked Questions (FAQs) for Business Development Representative (Hybrid) (Position located in New York) Role at KnowBe4
What are the responsibilities of a Business Development Representative at KnowBe4?

The Business Development Representative at KnowBe4 plays a crucial role by reaching out to potential customers through phone and email, gauging their interest in KnowBe4’s security awareness and training products, and qualifying them as leads. This position requires collaborating with Territory/Account Executives to pass on the leads that show genuine interest, ultimately helping to grow our customer base and make a positive impact in the IT security field.

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What qualifications do I need to apply for the Business Development Representative position at KnowBe4?

To apply for the Business Development Representative position at KnowBe4, candidates should ideally have familiarity with IT security concepts, experience with Gmail, Google Docs, and MS Office. Although CRM or sales tool experience is a plus, excellent verbal and written communication skills, good computer skills, and the ability to follow up with prospects persistently are essential attributes for success in this role.

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What is the work culture like at KnowBe4 for Business Development Representatives?

At KnowBe4, the work culture is inclusive, engaging, and designed to foster professional growth. Business Development Representatives enjoy a welcoming environment that promotes radical transparency and extreme ownership. Fun team-building activities, such as trivia competitions and office outings, are part of our essence, making it a great place to develop your career while building meaningful relationships with coworkers.

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What benefits does KnowBe4 offer to its Business Development Representatives?

KnowBe4 offers a comprehensive benefits package for Business Development Representatives, which includes company-wide bonuses based on achieving sales targets, employee referral bonuses, tuition reimbursement, and adoption assistance. The relaxed dress code adds to the modern, high-tech work environment where employees can feel comfortable and engaged while working toward a common goal.

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How important is persistence in the Business Development Representative role at KnowBe4?

Persistence is key to succeeding as a Business Development Representative at KnowBe4. The role often involves multiple follow-ups to effectively engage with prospects. Sounding genuinely interested in potential clients is important, as it helps in building relationships and ultimately converting leads into customers, which contributes significantly to the company's overall sales success.

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Common Interview Questions for Business Development Representative (Hybrid) (Position located in New York)
How do you approach cold calling as a Business Development Representative?

When approaching cold calling as a Business Development Representative, I focus on being positive and prepared. I research prospects beforehand to tailor my pitch, listen actively to their concerns, and gauge interest effectively. I believe being friendly and persistent is crucial, and I always strive to offer value in every conversation.

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Can you provide an example of how you qualified a lead in a previous role?

Certainly! In my previous role, I’d ask open-ended questions to gauge interest and uncover specific needs. For instance, I once spoke with a prospect who was concerned about phishing threats. By discussing their challenges and matching them with our solutions, I was able to qualify them effectively and pass the lead to my Account Executive, leading to a successful sale.

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What strategies do you use to maintain organization in your lead follow-ups?

I utilize a mix of CRM tools and personal tracking systems to stay organized. I prioritize my leads based on their engagement levels and follow-up timelines. Daily checklists and reminders ensure I reach out to qualified leads promptly while keeping meticulous notes about each interaction to personalize future touchpoints.

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How do you handle objections during a sales call?

Handling objections during a sales call involves staying calm and listening to the prospect’s concerns. I acknowledge their viewpoint, ask clarifying questions to understand their objections in depth, and then provide tailored responses that highlight how our solutions can specifically address their needs. The objective is to turn their concerns into reasons to consider our product.

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What motivates you in a sales position like the one at KnowBe4?

What motivates me in a sales position like the one at KnowBe4 is the opportunity to make an impact by educating organizations about cybersecurity. I love building relationships and helping businesses protect their assets through our innovative platform. Additionally, working in a vibrant environment where achievements are recognized fosters my drive to succeed.

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Describe a time when you successfully turned a no into a yes.

In a previous role, I reached out to a prospect who initially declined our services. Instead of giving up, I scheduled a follow-up for a few weeks later. During that call, I provided valuable resources related to their business challenges. This approach piqued their interest, and I was able to convert that initial no into a positive relationship and eventual sale.

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How do you ensure you stay updated on industry trends relevant to your role?

To keep updated on industry trends, I subscribe to relevant newsletters and follow key thought leaders on social media. Additionally, I participate in webinars and attend industry conferences whenever possible. This continuous learning approach allows me to bring the latest insights to my conversations with prospects and position our products effectively.

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What role do you think teamwork plays in a sales environment?

Teamwork is critical in a sales environment, especially in a role like Business Development Representative at KnowBe4. Collaborating with Account Executives enhances lead qualification, leveraging each other's strengths and knowledge ensures we convert leads efficiently. A united team fosters shared success, motivating everyone to meet and exceed targets.

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How do you prioritize leads when meeting your targets?

I prioritize leads based on their engagement level and how well they match our target customer profile. I focus on leads who have interacted with us recently or shown interest in specific products and balance this with following up with previous prospects who didn’t convert initially. This helps me maximize my efficiency in achieving targets.

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What do you think sets KnowBe4 apart from other security awareness training companies?

KnowBe4 stands out in the security awareness training space due to its comprehensive approach that combines industry-leading training with simulated phishing attacks. The innovative platform and engaging content, along with our dedication to continuous improvement and a great workplace culture, make us a unique and powerful choice for organizations seeking to enhance their security posture.

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KnowBe4 is the world's largest provider of security awareness training and simulated phishing platforms.

95 jobs
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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Future MakerBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 20, 2024

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