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Bilingual Outbound Sales Agent (French & English)

Optimy is currently seeking motivated and talented bilingual representatives who are driven individuals. As a bilingual Outbound Sales Agent, your role will be connecting with potential customers looking for assistance through our online chat system.  

About Optimy.ai, a Division of Kognitive Tech Inc. 

Kognitive Tech Inc. is a Sales Tech company that was founded in 2006 and was created to helps clients increase sales revenue and profitability while providing world-class customer service. Our eCommerce division, Optimy.ai offers businesses a video chat tool, Optimy, that is the first eCommerce plug-in that allows for a live video chat conversation within the customer's web browser that is 100% private & secure.  

Roles and Responsibilities: 

  • You will support our customers navigate their options and to choose the right products. 
  • Through our video chat function you will interact with customers and sell products online, just like they would in-store, increasing conversion rates from site visits to sales revenue for our retailers  
  • Interact and collaborate with Optimy Tool to monitor website traffic and identify potential candidate interactions 
  • Provide an exceptional pre-sale engagement including properly identifying customer needs and solutions to drive sales within the organization 
  • Meet or exceed pre-determined sales KPI metrics 

Compensation: $19/hour 

Requirements:

  • Must be bilingual in both French/English with excellent verbal, written and oral communication  
  • Customer service oriented  
  • Flexible and a team player  
  • Comfortable with technology 
  • Strong Desire to be Leaders of Tomorrow. 
  • Sales experience and customer service an asset  

 

Benefits:

  • Exciting, dynamic and rapid growth environment 
  • Collaborative culture with autonomy and purpose 
  • Incredible mentors & investors that are an active part of the company 
  • Competitive base salary 
  • Flexible schedule 
  • Fully Remote  
Kognitive Sales Solutions Glassdoor Company Review
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CEO of Kognitive Sales Solutions
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Eugene Hartman
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Average salary estimate

$39520 / YEARLY (est.)
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$39520K
$39520K

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What You Should Know About Bilingual Outbound Sales Agent (French & English), Kognitive Sales Solutions

Join Optimy, a dynamic division of Kognitive Tech Inc., as a Bilingual Outbound Sales Agent specializing in both French and English! We’re on the lookout for motivated and talented sales representatives who are eager to connect with potential customers through our innovative online video chat system. Your role will be pivotal, as you assist clients to navigate their options and choose the perfect products through engaging video interactions, just like in a physical store! You'll leverage our unique eCommerce tool to increase conversion rates, transforming site visits into sales revenue for our retail partners. As part of this exciting team, you will enjoy the benefits of a supportive and collaborative environment, where you’ll receive mentorship from experienced professionals invested in your growth. We are looking for individuals who are passionate about helping customers, are flexible team players, and have a strong desire to lead in tomorrow's market. You’ll find yourself in a fast-paced atmosphere, committed to providing top-notch service while meeting or exceeding sales KPIs. If you’re bilingual in French and English, possess exceptional communication skills, and have a knack for technology, we want you! Enjoy a competitive base salary of $19/hour and the freedom of a fully remote position, allowing for a flexible work schedule that fits your lifestyle. Ready to embark on this exciting journey with Optimy? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Bilingual Outbound Sales Agent (French & English) Role at Kognitive Sales Solutions
What is the compensation for the Bilingual Outbound Sales Agent role at Optimy?

The compensation for the Bilingual Outbound Sales Agent role at Optimy is set at $19/hour. In addition to the competitive base salary, you will benefit from a supportive work environment and professional growth opportunities.

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Common Interview Questions for Bilingual Outbound Sales Agent (French & English)
How do you handle objections from customers as a Bilingual Outbound Sales Agent?

To effectively handle objections, I focus on listening to the customer's concerns and empathizing with their viewpoint. Then, I clarify the benefits and provide relevant solutions to alleviate their worries, ensuring they feel valued and understood in the sales process.

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What strategies would you use to engage customers over video chat?

I would utilize engaging storytelling techniques, ask open-ended questions to foster conversation, and create a comfortable atmosphere while understanding their needs. Additionally, maintaining eye contact and using positive body language are key components of effective engagement.

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How do you prioritize your tasks as a Bilingual Outbound Sales Agent?

I prioritize my tasks by assessing urgency and impact, using a combination of task management tools and daily checklists. This ensures I focus on the most critical customer interactions and goal-oriented activities to drive sales effectively.

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What motivates you to work in sales?

I'm motivated by the challenge of meeting and exceeding sales targets while helping customers find solutions that genuinely enhance their lives. The opportunity to build relationships and create positive experiences drives my passion for sales.

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How would you describe your communication style?

I believe in being clear, concise, and approachable in my communication. I listen actively and adapt my style to meet the customer's needs while ensuring that vital information is conveyed effectively.

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What do you know about Optimy's products and services?

I understand that Optimy offers a unique video chat tool that enhances eCommerce experiences by providing a private and secure platform for real-time customer interactions, which ultimately drives sales conversions for retailers.

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How do you stay updated on sales techniques and technologies?

I regularly read industry blogs, attend webinars, and participate in professional development courses. Networking with peers and seeking mentorship also helps me stay informed about the latest trends and sales strategies.

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Why do you think bilingual skills are important in sales?

Bilingual skills are crucial in sales as they allow for better communication with a broader customer base. Being able to connect with clients in their preferred language fosters trust and enhances overall customer experience, ultimately leading to increased sales.

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What makes you a good fit for the Bilingual Outbound Sales Agent position?

I believe my bilingual proficiency, strong communication skills, and adaptability make me an excellent fit for the Bilingual Outbound Sales Agent position. My previous sales experiences and passion for providing exceptional customer service align perfectly with Optimy’s mission.

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At Kognitive Marketing we create engaging experiential marketing campaigns that consumers actually want to participate in, thus increasing customer conversions and maximizing sales and brand equity for the client. Our campaigns don’t just build i...

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Full-time, remote
DATE POSTED
December 6, 2024

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