Bilingual Outbound Sales Agent (Spanish & English)

As a Bilingual Outbound Sales Agent at Optimy, you will connect with potential customers via our proprietary video chat system. Your role involves guiding customers through their purchase decisions, mirroring the in-store experience, and ensuring they choose products that meet their needs.

To qualify for the Bilingual Outbound Sales Agent role at Optimy, candidates must be fluent in both Spanish and English, possess strong communication skills, and prefer customer service experience. A tech-savvy background and a passion for sales are also desired.

Bilingual Outbound Sales Agents at Optimy earn $19 per hour. This compensation reflects our commitment to providing a competitive salary to our team members as they contribute to our dynamic sales environment.

Absolutely! The Bilingual Outbound Sales Agent position at Optimy is fully remote, allowing you the flexibility to work from anywhere while actively participating in a collaborative team environment.

At Optimy, we believe in setting our team up for success with thorough training. Newly hired Bilingual Outbound Sales Agents receive hands-on training with the Optimy Tool, effective sales techniques, and ongoing mentorship from experienced team members.

Optimy prides itself on a culture of growth and mentorship. Bilingual Outbound Sales Agents have the opportunity to develop their skills in sales and customer service, with potential career advancement into leadership roles within the company.

The work environment for Bilingual Outbound Sales Agents at Optimy is exciting and fast-paced. You will work with a supportive team that values collaboration, autonomy, and the contributions of each member as we drive for excellence in our sales efforts.

Begin by building rapport with the customer. Ask open-ended questions to understand their needs, then tailor your communication to highlight how your products can solve their specific problems. Remember to maintain a positive tone throughout.

Think of a specific example where you listened to a customer's concerns, provided them with information that addressed their objections, and followed up effectively. Detail the techniques you used and the ultimate positive outcome.

Key sales metrics include conversion rates, average sale size, and customer satisfaction scores. Emphasize the importance of monitoring these indicators to continuously improve sales strategies and achieve KPI targets.

When faced with a challenging customer, remain calm and listen actively. Acknowledge their frustrations and work to find a resolution, ensuring they feel heard and valued throughout the interaction.

Highlight your bilingual capabilities, sales experience, and customer orientation. Discuss how your values align with Optimy's mission and your enthusiasm for contributing to a team that drives sales growth through innovative technology.

Demonstrate understanding by discussing techniques such as creating a friendly first impression, using the video chat features to display products dynamically, and utilizing screen-sharing for enhanced engagement with potential customers.

Strategies could include setting daily goals, leveraging positive customer interactions to drive more conversations, and continuously analyzing your performance to identify and implement improvements.

Discuss techniques such as setting personal goals, maintaining regular communication with your team, and creating a dedicated workspace that fosters focus and productivity to keep you motivated even in a remote setting.

A great sales agent possesses advanced interpersonal skills, adaptability to changing situations, and a relentless focus on customer needs. This includes being genuinely passionate about helping customers discover the best solutions for them.

Research Optimy and express admiration for their innovative video chat solutions that enhance customer interaction within eCommerce, highlighting their commitment to improving sales revenue and the overall customer experience.