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Industrial Technician - Crown Point , IN

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

 

Job Description

Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.   

Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Leveling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device—an innovative feature facilitating continuous learning and career development.

 

Principal Responsibilities:

  • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
  • Provide on-call service as part of a rotation, including after-hours support.
  • Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
  • Perform post-repair audits to ensure safety features are functional.
  • Document findings and recommend corrective actions, including safety notifications to customers.
  • Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
  • Produce electronic documentation using company tools, obtaining customer signatures.
  • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
  • Complete service reports and other required documents accurately and promptly.
  • Communicate with the Field Operations Manager and Service Coordinator following established practices
  • Maintain company-issued equipment, vehicles, and assets in proper working order.
  • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
  • Follow established safety rules and procedures, including customer guidelines.
  • Participate in monthly safety meetings.
  • Perform other responsibilities as assigned by the supervisor. 

Qualifications

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. 

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. 

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion

Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.  

  • This is a safety sensitive position.

Additional Information

What we offer:

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72800 / YEARLY (est.)
min
max
$45760K
$99840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Industrial Technician - Crown Point , IN, Konecranes

At Konecranes, we're on the lookout for a dedicated Industrial Technician to help us deliver exceptional service in Crown Point, IN. If you have a passion for mechanics and a knack for problem-solving, this is the place for you! As part of our team, you’ll be the heartbeat of our operations, working on overhead cranes and hoists while thriving in a safety-first environment. Your day-to-day will include conducting inspections, performing maintenance and repairs, and troubleshooting electrical and mechanical issues. Flexibility is key, as you’ll also be part of our on-call rotation to keep our customers satisfied. We believe in your growth and offer a defined career path that includes hands-on learning opportunities and real-time tracking of your progress via an innovative app. We value your comfort and safety, so be ready to work at various heights while using your tools to solve fascinating challenges. At Konecranes, you won’t just fix machines; you will contribute to our mission of moving what matters across a range of industries. Come join us in making a difference and take your career to new heights with Konecranes!

Frequently Asked Questions (FAQs) for Industrial Technician - Crown Point , IN Role at Konecranes
What are the responsibilities of an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, you'll be responsible for conducting inspections, performing maintenance and repairs on electric overhead traveling cranes and hoists, and troubleshooting various electrical and mechanical issues on-site. Your role will also involve providing on-call service, consulting with customers on repair and safety issues, and documenting your findings using company tools.

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What qualifications do I need to become an Industrial Technician at Konecranes?

To qualify for the Industrial Technician position at Konecranes, you should have a High School Diploma, with an Associate degree in Industrial Electrical or Mechanical Technology preferred. A minimum of one year of experience in electrical troubleshooting and mechanical repair is also required. Having a valid driver’s license and a good driving record is essential as well.

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Is there a career development path for Industrial Technicians at Konecranes?

Absolutely! Konecranes is committed to your growth and offers a defined career path for Industrial Technicians. You can acquire new skills through experiential learning and formal education in our Technician Leveling program, allowing you to progress and take control of your career's future.

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What benefits does Konecranes offer to Industrial Technicians?

Konecranes offers an attractive salary range of $22 - $48 per hour based on experience and other factors. Additional benefits include a company vehicle, 401k plan, medical, dental and vision plans, vacation, sick leave, and 10 paid holidays per year, ensuring you are well-supported both in and out of the workplace.

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What is the work environment like for Industrial Technicians at Konecranes?

Industrial Technicians at Konecranes work in diverse environments, mostly indoors (about 90% of the time) and occasionally outdoors. The job involves physical activity, including climbing and balancing, which makes safety procedures a top priority to ensure a safe working environment.

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Common Interview Questions for Industrial Technician - Crown Point , IN
Can you explain your approach to troubleshooting electrical issues?

When troubleshooting electrical issues, I start by systematically checking the circuit, ensuring all power sources are intact. I use tools like multimeters to test components and trace the pathway for any faults. Communication is key, so I would consult with colleagues or refer to schematics for complex systems.

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How do you ensure safety while working at heights?

Safety is paramount while working at heights. I make it a priority to adhere to established safety protocols, use appropriate personal protective equipment, and perform equipment checks before starting work. Additionally, I ensure that my tools are secure to prevent accidents.

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What experience do you have with overhead cranes?

While I may not have extensive direct experience with overhead cranes, I have engaged in relevant training and education that has provided me with a solid understanding of their mechanics. I am eager to expand my knowledge and skills in this area.

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Describe a challenging mechanical repair you successfully completed.

I faced a challenging hydraulic system issue that required the replacement of multiple components. I meticulously diagnosed the problem, sourced the required parts, and executed the repair following best practices. The system operated efficiently afterward, and it was rewarding to see my efforts result in success.

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How do you document your repair work?

I make sure to document all repair work using digital tools to log findings, actions taken, and customer communications. This practice not only allows for accurate records but also helps in identifying patterns for future repairs.

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What do you do if you encounter an unfamiliar problem?

If I encounter an unfamiliar problem, I remain calm and approach it methodically. I conduct thorough research, consult manuals or technical resources, and do not hesitate to reach out to colleagues for insights. Collaborative problem-solving is often key to finding solutions.

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Can you describe your experience with on-call service requirements?

I have previously worked in environments where on-call service was essential. I understand the importance of being available after hours and the need for quick response times to ensure minimal downtime for operations. I ensure that my schedule allows for flexibility.

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What steps do you take to communicate with clients regarding repair recommendations?

I take a proactive approach to communication by explaining the repair process clearly to clients, providing recommendations based on my assessments, and ensuring they understand the importance of any safety measures for their equipment.

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How do you keep updated on industry codes and regulations?

I stay informed on industry codes and regulations by participating in training sessions, following relevant publications, and being active in professional groups. Continuous education helps ensure compliance and enhances my skill set.

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What motivates you to work in this field?

My motivation stems from my passion for mechanical systems and problem-solving. The challenge of maintaining and improving machinery excites me, and I find fulfillment in contributing to operational success and safety for clients.

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Full-time, on-site
DATE POSTED
December 8, 2024

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