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Account Manager - Commodities

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.


Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 500 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.



What you’ll do 


We are seeking a proactive and results-driven Account Manager to oversee and develop relationships with a variety of European accounts, focusing on the commodities sector. You’ll be working directly with key stakeholders in large enterprise organisations, such as Directors and Senior Managers to ensure they grow their accounts and expand revenue generation. We’re looking for someone who excels in upselling, cross-selling and leveraging existing relationships to identify new opportunities across various departments within these organisations.


This role is ideal for someone who is excited by the prospect of solving big problems with large client accounts and acting as a key team member in a high-performing group. 


As an Account Manager at Kpler, you will:
  • Manage and nurture relationships with accounts in the commodities sectors to achieve sales targets and enhance customer satisfaction.
  • Initiate and lead discussions with key stakeholders, including directors and senior managers, to identify business needs and opportunities.
  • Negotiate contracts and terms to secure profitable agreements while ensuring compliance with company policies.
  • Drive upselling and cross-selling initiatives by exploring opportunities within existing accounts, including new departments and services.
  • Collaborate with Account Development Representatives to leverage leads and insights from existing clients.
  • Maintain comprehensive knowledge of industry trends, competitor activities, and product offerings to effectively position the company’s solutions.


What we’re looking for:
  • Experience in Sales or Account Management in the commodities industry
  • A proactive ‘hunter’ mentality with a strategic mindset
  • Driven and self-disciplined who can work in autonomy in a fast-paced, ever-changing environment
  • A team player who always puts the business first
  • Strong negotiator
  • Ability to analyse complex client requirements and needs


*The role is flexible remote/hybrid but you must be able to commute to our Victoria office when/if required 

*Candidates should be already based in London and have the right to work and live in the UK without sponsorship


We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?


We make things happen

We act decisively and with purpose, going the extra mile.


We build
together

We foster relationships and develop creative solutions to address market challenges.


We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.



Our People Pledge


Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.


Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.




By applying, I confirm that I have read and accept the Staff Privacy Notice

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Average salary estimate

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What You Should Know About Account Manager - Commodities, Kpler

At Kpler, we're not just helping clients navigate complex markets; we’re redefining how global trade information is accessed and understood. As an Account Manager - Commodities, you'll immerse yourself in the heart of the commodities sector from our vibrant London office. We’re looking for someone enthusiastic and driven, eager to cultivate relationships with major European accounts and engage directly with key stakeholders like Directors and Senior Managers. This role is perfect for someone who thrives on upselling and cross-selling opportunities within existing accounts while identifying new avenues for revenue growth. Your proactive approach will be crucial as you negotiate contracts and lead discussions to uncover business needs, all while fostering customer satisfaction. With comprehensive knowledge of industry trends and product offerings, you'll become an invaluable part of our team, helping to shape impactful solutions that empower clients to make informed decisions. If you are excited about solving big problems alongside a diverse team of more than 500 top-notch experts from over 35 countries and are ready to transform data into actionable strategies, Kpler is the place you’ve been looking for. We pride ourselves on nurturing connections and fostering an inclusive and innovative environment. Join us on this exhilarating journey where the potential for your professional growth is limitless!

Frequently Asked Questions (FAQs) for Account Manager - Commodities Role at Kpler
What does an Account Manager - Commodities do at Kpler?

An Account Manager - Commodities at Kpler is responsible for managing and nurturing relationships with European accounts in the commodities sector. This role involves working closely with key stakeholders to identify business needs, negotiate contracts, and drive revenue growth through upselling and cross-selling opportunities.

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What skills are required to become an Account Manager - Commodities at Kpler?

To succeed as an Account Manager - Commodities at Kpler, you should have experience in Sales or Account Management within the commodities industry, possess a proactive mindset, strong negotiation skills, and the ability to analyze complex client requirements. Being a team player who prioritizes collaboration is also essential.

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How does Kpler support career development for Account Managers?

Kpler is committed to providing ongoing professional development opportunities for Account Managers. With access to cutting-edge innovations and a supportive team of experts, you'll have the resources to grow your skills and advance your career in the commodities sector while driving impactful results.

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What types of clients will an Account Manager - Commodities work with at Kpler?

As an Account Manager - Commodities at Kpler, you'll work with large enterprise organizations across various sectors, engaging with top-level professionals like Directors and Senior Managers to address their unique business needs and drive revenue for both them and Kpler.

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What is the work environment like for an Account Manager at Kpler?

The work environment for an Account Manager at Kpler is dynamic and collaborative. You'll be part of a diverse team that values innovation, teamwork, and customer satisfaction. The role offers flexibility with remote/hybrid options, allowing you to manage your work-life balance effectively.

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What does the recruitment process look like for an Account Manager position at Kpler?

The recruitment process for an Account Manager at Kpler includes a series of interviews focused on your relevant experience, skills, and fit within the company culture. The interviewers will assess your ability to navigate complex sales processes and build relationships with clients in the commodities sector.

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What is Kpler's approach to diversity and inclusion for Account Manager roles?

Kpler is dedicated to fostering a diverse and inclusive work environment. We warmly welcome applicants from different backgrounds and experiences, believing that various perspectives lead to innovative solutions. Our People Pledge ensures that all candidates are evaluated fairly, regardless of whether they meet 100% of the job requirements.

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Common Interview Questions for Account Manager - Commodities
Can you describe your experience in Sales or Account Management in the commodities sector?

When discussing your experience, focus on specific roles you've held, the key clients you've worked with, and how you approached relationship management. Highlight any achievements, such as revenue growth or successful contract negotiations, to showcase your impact in the industry.

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How do you identify upselling and cross-selling opportunities within existing accounts?

Discuss your methods for analyzing client needs and mapping their goals to Kpler's offerings. Provide examples of how you've successfully integrated additional services or products into client accounts, detailing your communication and negotiation strategies.

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What strategies do you use to maintain a strong relationship with key stakeholders?

Explain your approach to relationship management, which may include regular check-ins, updating clients on new offerings, and collaborating on solutions that align with their business goals. Providing relatable success stories can help illustrate your effectiveness in this area.

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How would you handle a challenging negotiation with a client?

When addressing this question, describe your negotiation style and provide an example where you navigated a difficult conversation. Focus on how you prepared for the negotiation, your approach to communication, and how you ultimately reached a satisfactory outcome for both parties.

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What do you consider to be the biggest challenges in the commodities industry today?

Articulate your understanding of current market trends, regulatory changes, or technological advancements affecting the industry. Show that you are knowledgeable and prepared to discuss how Kpler can address these challenges to assist clients.

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Can you share an example of how you've driven customer satisfaction in your previous roles?

Provide a specific example that demonstrates your commitment to customer service. Explain the steps you took to resolve an issue or enhance a client's experience, and discuss the positive feedback or results that followed your intervention.

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How do you stay informed about industry trends and competitor activities?

Discuss the resources you use to stay up-to-date, such as industry publications, networking events, or professional associations. This shows that you are proactive about continuous learning and can bring valuable insights to Kpler.

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Describe a time when you successfully collaborated with a team to achieve a sales goal.

Utilize the STAR method to outline the situation, tasks, actions, and results from a past team collaboration. Highlight your role in fostering teamwork and achieving meaningful outcomes that align with Kpler's objectives.

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What motivates you in an Account Manager role?

Share your passion for fostering relationships, achieving targets, and creating solutions for clients. Linking your motivation to Kpler's mission and values can help illustrate how you align with the company's culture.

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Why do you want to work at Kpler as an Account Manager?

Express your admiration for Kpler's commitment to innovation, customer satisfaction, and diversity. Discuss how your skills and experiences align with the role and how you can contribute to Kpler’s mission of transforming global trade information.

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Kpler is a leading subscription-based data and analytics platform delivering real-time market intelligence for diverse commodities and their transportation. Since its inception in 2014, Kpler has helped shake up the industry by introducing the fi...

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DATE POSTED
November 27, 2024

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