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Principal Product Manager, Pro UI

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Kraken’s Pro business unit is responsible for our global exchange businesses and trading platforms, including our flagship Kraken Pro web and mobile products, high performance APIs and connectivity, and matching infrastructure across spot, margin and derivative products. Our secure, trusted platform and deep  liquidity fuel a wide range of clients and partners, from individuals making their first trade on our powerful yet elegant GUIs, to the most sophisticated algorithmic trading firms and prime brokerages.

We are seeking an experienced and highly skilled Principal Product Manager  to help lead the development and evolution of our Pro web and mobile platforms. This role demands a strategic, entrepreneurial and obsessive practitioner with deep expertise in  trading and product management, combined with an ability to shape client experience UX and continually raise the bar on our world-class trading experience.

As a hands-on leader, you will be responsible for helping to shape and execute upon the product vision, and for building, scaling, profitable and safe operation of our market-leading UI platforms. Our success will require your collaboration with senior cross-functional partners across product,  engineering, design, marketing, client engagement, biz dev, finance, compliance, and operations.

Our objectives are to provide clients with the fastest and most reliable trading; the deepest liquidity and global market access; best in class design and UX; capital efficiency and instrument breadth; advanced tools and connectivity and resources for learning and automating. You will play a crucial part in meeting these objectives.

The opportunity

  • Ship intuitive,powerful UX tailored to the professional trader, incorporating the best principles from both traditional and crypto-native platforms. Eliminate pain points and friction.

  • Establish detailed product requirements and documentation including designs and diagrams, calculations, API specifications, policies and processes, and take ownership of their successful build and end-to-end delivery. 

  • Use an efficient combination of experience, competitive intelligence, research, experimentation, client feedback, analytics and gut instinct to develop clear, detailed plans and ruthlessly prioritised roadmaps and backlogs.

  • Partner with Pro BU and cross-functional leaders to accelerate product adoption and growth, improving across every geo and stage of the client lifecycle, from marketing to activation to retention. 

  • Take ownership over specific metrics and business outcomes. Define, track and analyze KPIs to understand product performance, client behaviour and to guide data-driven product development.

  • Keep track of industry trends, regulatory developments, and competition across CeFi, DeFi and TradFi to ensure Kraken is positioned for long-term success in a highly dynamic market.

  • Align colleagues on our shared goals, and the plan to reach those goals.

  • Reinforce a passionate, high-performance and high-velocity, outcome-focused and low-ego culture.

Skills you should HODL

  • 8+ years of product management experience.

  • Understanding of trading, margin, futures, FX, options, backend systems and flow-of-funds.

  • First hand experience in trading on both cryptocurrency and traditional exchanges

  • Proven track record of leading cross-functional teams to deliver complex, high-impact products .

  • Strong quantitative and analysis skills, including SQL and a language like Python.

  • Strong knowledge of trading market participants, their different incentives and constraints. 

  • Macro-to-micro versatility: obsessive attention to detail and first principles thinking

  • Passion, self-drive and Intellectual honestly. 

  • Exceptional communication, stakeholder management, and  the ability to distill complex ideas.

Nice to haves

  • Experience in both traditional finance and the digital asset space.

  • Experience working in a regulated environment and collaborating with legal and compliance,

  • Familiarity with the most relevant rules and regulations (MiCA, MiFID, MTL, etc)

  • Background in computer science, software engineering or applied mathematics.

  • Understanding of margin trading, futures, FX, options, backend systems and flow-of-funds

  • Familiarity with REST and Websockets APIs

#LI-Remote #UKEU #CANUS #LI-AG1

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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Average salary estimate

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$180000K

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What You Should Know About Principal Product Manager, Pro UI, Kraken

As a Principal Product Manager at Kraken, you'll be at the forefront of revolutionizing the crypto trading experience. Our mission? To accelerate global crypto adoption for financial freedom and inclusion, and your role will be key in achieving this. In this fully remote position, you'll lead the evolution of our Pro web and mobile platforms, ensuring they are intuitive and powerful, designed for professional traders who demand the best. Your entrepreneurial spirit combined with a strategic mindset will help shape our product vision, focusing on delivering world-class user interfaces that eliminate friction and enhance trading performance. Collaborating closely with cross-functional teams—ranging from engineering to marketing—you'll establish detailed product requirements, develop prioritized roadmaps, and analyze key performance indicators to guide your product decisions. Your extensive experience in trading, along with your strong analytical skills, will empower you to make data-driven decisions that resonate across our global client base. If you’re passionate about shaping the future of crypto and enjoy a high-impact role within a dynamic team, Kraken could be your next career adventure. Join us, and let’s unlock the potential of crypto together!

Frequently Asked Questions (FAQs) for Principal Product Manager, Pro UI Role at Kraken
What are the main responsibilities of a Principal Product Manager at Kraken?

As a Principal Product Manager at Kraken, you'll play a crucial role in shaping the vision and development of our Pro trading platforms. You'll be responsible for shipping intuitive user experiences tailored to professional traders, establishing detailed product documentation, developing prioritized roadmaps, and collaborating with cross-functional teams to drive product adoption and growth.

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What qualifications do I need to apply for the Principal Product Manager position at Kraken?

To qualify for the Principal Product Manager role at Kraken, you should have over 8 years of product management experience, a solid understanding of trading concepts and market participants, and a proven track record of leading cross-functional teams to deliver complex products. Familiarity with both cryptocurrency and traditional trading systems is highly valued.

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What skills are essential for a Principal Product Manager at Kraken?

Essential skills for a Principal Product Manager at Kraken include strong quantitative and analytical abilities, experience with SQL and Python, exceptional communication skills, and the ability to distill complex ideas effectively. A deep understanding of trading products—such as margin trading and derivatives—is also important for shaping client experiences.

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How does Kraken ensure a high-performance culture for its Product Managers?

Kraken fosters a high-performance culture by promoting collaboration and aligning teams around shared goals while emphasizing a passionate, outcome-focused environment. As a Principal Product Manager, you’ll play a significant role in reinforcing this culture by leading by example and ensuring effective stakeholder engagement.

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Is Kraken open to candidates who don't meet every single qualification for the Principal Product Manager role?

Absolutely! Kraken encourages candidates who are passionate about crypto and meet many of the essential criteria to apply, even if they don't meet every single qualification. The company values skills and potential over a perfect match to listed requirements.

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Common Interview Questions for Principal Product Manager, Pro UI
Can you describe your experience with product management in a trading environment?

In your response, highlight previous roles where you led product initiatives in trading or finance. Emphasize your understanding of product lifecycles, trade execution, and how you collaborated with diverse teams to bring products to market.

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What strategies do you use to prioritize product features?

Discuss your methods for blending market research, user feedback, and competitive analysis to create a prioritized roadmap. Explain how you balance immediate and long-term goals to align with business objectives while maintaining user satisfaction.

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How do you ensure successful collaboration across cross-functional teams?

Illustrate your approach to fostering clear communication and collaboration. Mention specific tools or methodologies you use to engage with stakeholders effectively, maintain project transparency, and garner support for product initiatives.

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What metrics do you consider crucial for evaluating product performance?

Share specific key performance indicators you track, such as user engagement rates, conversion metrics, and client satisfaction scores. Emphasize how these metrics inform your decisions and drive product evolution at Kraken.

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How do you stay updated on industry trends in crypto and trading?

Explain your approach to staying informed, such as following industry publications, attending conferences, and participating in relevant online communities. Discuss how this knowledge shapes your product strategies at Kraken.

Join Rise to see the full answer
Describe a challenging product decision you made and its outcome.

Provide a detailed recount of a tough decision, emphasizing the analysis and thought process you undertook. Discuss the impact on the product and the lessons learned that you carry forward into new challenges at Kraken.

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How do you address user pain points in your product design?

Describe your methods for identifying user pain points—through surveys, interviews, or usability testing—and how you incorporate these insights into your design process to enhance user satisfaction.

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What role does data play in your decision-making process?

Emphasize the critical role of data in making informed choices. Discuss how you analyze user behavior, gather relevant metrics, and leverage analytics tools to guide the development of your product strategy.

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Can you provide an example of a successful product launch you managed?

Share a compelling example that showcases your project management skills, demonstrating how you coordinated with teams to deliver on time, met or exceeded launch targets, and drove user adoption.

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Why do you want to work at Kraken as a Principal Product Manager?

Express your alignment with Kraken's mission and culture. Highlight your enthusiasm for the crypto space, your commitment to innovation in product management, and how you see yourself contributing to Kraken's success and growth.

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