Senior Product Manager Operations Control

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

About Kraken Field

We’re making converting homes to green electrons as simple as possible, by building a platform to allow engineers to install smart meters, solar panels, heat pumps, EV chargers, and more.

We’re busy launching in new countries, working with ever more engineers and tech partners, building exciting new features at scale, and creating the integrated solution to retrofit homes across the world - all in the name of making it as easy and cheap as possible for customers to go green.

Kraken Field is a multifunctional, multinational team made up of product, backend, design, mobile, web and more - all focused together on making Octopus the go-to name in green home installations. And we’re looking for smart individuals with an interest in the space who can help us make it happen.

About the Product Group

You'll be working within Kraken Field, our best-in-class engineering and field management solution tailored for the utilities market. Specifically, you'll focus on Operations Control, which encompasses our back-end web application enabling Operations users to support the business effectively. This includes areas such as scheduling, reporting, user management, document generation, project management, security processes, and job management. 

• Leadership & Influence
• Collaborate with Engineering Team Leads to create a strong sense of purpose and mission
• Become the go-to expert for specific product areas within your development team
• Align product strategy within Technology, representing the vision and priorities of your division
• Champion customer needs across departments and engineering teams
• Make effective, well-reasoned decisions using appropriate tools and methodologies

• Product Knowledge

• Drive the product vision and ensure the roadmap aligns with overall goals
• Understand how your product integrates with the broader Kraken platform
• Provide product expertise based on a comprehensive understanding of platform capabilities
• Engage stakeholders to gather user feedback for continuous product refinement
• Define scope and prioritise stories to maximise business value
• Measure and understand key business drivers for your product domain

• Insight & Innovation

• Identify opportunities for incremental value in achieving product goals
• Collaborate with other Product Managers to improve processes and policies
• Monitor progress and make strategic adjustments to enhance the product
• Contribute to documentation for new feature releasesShare product knowledge, insights, and tools proactively
• Maintain and develop necessary skills to fulfil product realisation responsibilities

• Problem Solving

• Analyse user, system, and customer behaviour using multiple data sources
• Promote best practices in tracking, analysis, and data-driven problem-solving
• Navigate issues and ambiguity with a structured, facilitative approach
• Employ qualitative and quantitative methods to understand customer and business needs
• Quickly validate hypotheses through experimentation to find optimal solutions

• Planning, Delivery & Validation

• Share accountability with Engineering Team Lead to drive goal realisationImplement appropriate agile processes, removing obstacles in workflow
• Maintain a prioritised backlog of work items at an appropriate level of granularity
• Manage expectations within Technology for delivery rates to achieve platform goals
• Collaborate across teams to minimise lead time in delivering value
• Proactively identify and mitigate risks within your product area 

• Stakeholder Management & Collaboration

• Apply strong emotional intelligence when working across teams and departments
• Build robust relationships with team members and stakeholders
• Articulate complex concepts in an accessible manner for end-users
• Foster an environment of open collaboration with peers and key stakeholders
• Facilitate estimation and review sessions, challenging appropriately to meet product goals
• Work closely with UX teams to ensure product design focuses on usability and quality

• KeyAttributes

• Exemplify Kraken Technologies & Octopus Energy Group behaviours
• Contribute to high-performing product teams alongside engineering
• Adapt positively to changing business requirements and prioritise accordingly
• Demonstrate high levels of organisation, planning, and effective delivery
• Balance assertiveness with diplomacy, emphasising action, collaboration, and optimism
• Proactively solve problems and facilitate decision-making processes
• Navigate ambiguity, bringing structure and clarity to conversations
• Communicate directly and clearly, with a strong emphasis on active listening
• Strive for excellence in all aspects of your work
• Possess a track record of successful collaboration with engineering and design teams
• Willingly share knowledge with others internally

• Key Experience
• Relevant industry experience in Hardware, Product Management, WMS, or Asset Management
• Proven experience managing products built by engineering teamsKnowledge of working across multiple functional areas (product management, engineering, UX/UI)
• Demonstrated ability to plan, manage, track, and deliver on commitments
• Capability to work effectively in a team and autonomously
• Skill in handling multiple competing priorities in a fast-paced environment
• Experience defining product roadmaps, collaborating with design and engineering peers, and shipping at scale
• Proficiency in capturing, documenting, and communicating requirements to support product realisation

• Success Measures
• Delivery of measurable value against product goals
• Positive 360-degree feedback demonstrating high performance and strong team membership
• Alignment of the roadmap with vision and strategy, achieving business objectives
• Seamless collaboration with stakeholders in engineering, solutions, and other key business functions

We would prefer someone who can work in our London, Manchester or Brighton but will consider remote candidates. However, you do need to be able to work in the UK. 

We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in.

If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.

Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.