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Green Bay, WI - On-Site Cantonese Interpreters

Overview

Language Services Associates is looking for Cantonese interpreters in the Green Bay, WI area.  As a member of LSA’s network of Independently Contracted Interpreters, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  LSA is continuously accepting qualified interpreters for a wide range of interpreting assignments!

 

Responsibilities:

·         Provide superior customer service

·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·         Complete training(s) and participate in ongoing Quality Assurance monitoring

 

Qualifications/Experience:

·         Full fluency in both English and Cantonese

·         Familiarity with and the ability to comply with industry standard best practices (i.e. professionalism, courtesy, protocol and confidentiality) 

·         The ability to provide a high level of client service  

·         Access to personal or public transport

·         2+ years of professional interpreting experience preferred

·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)


LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.


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What You Should Know About Green Bay, WI - On-Site Cantonese Interpreters, Language Services Associates, Inc.

If you're a skilled Cantonese interpreter looking to make a meaningful impact in the Green Bay, WI area, Language Services Associates (LSA) wants you on their team! As an on-site Cantonese interpreter, you will play a vital role in bridging communication gaps for the Limited English Proficient (LEP) community across various sectors, including medical, legal, and customer service. This position is perfect for individuals who thrive in dynamic environments and are passionate about offering exceptional service. At LSA, we value professionalism and confidentiality, so adhering to our Code of Professional Conduct is paramount. Your day-to-day responsibilities will include providing superior customer service, strictly complying with our policies and procedures, and regularly engaging in ongoing training to enhance your skills. To qualify for this role, you should possess full fluency in both English and Cantonese, a solid understanding of industry best practices, and a minimum of 2 years of professional interpreting experience is preferred. Transportation access is necessary as you'll be providing services on-site. If you hold any industry certifications or trainings like CMI or CCHI, that would be a big plus! Join LSA, where we’re determined to help individuals succeed and flourish in an increasingly global environment. If this sounds like the right fit for you, we invite you to apply today by sending in your resume highlighting your interpreting experience!

Frequently Asked Questions (FAQs) for Green Bay, WI - On-Site Cantonese Interpreters Role at Language Services Associates, Inc.
What is the role of a Cantonese Interpreter at Language Services Associates in Green Bay, WI?

As a Cantonese Interpreter at Language Services Associates (LSA) in Green Bay, WI, your primary responsibility will be to facilitate effective communication between Cantonese speakers and English speakers in various settings. This role is essential in medical, legal, and customer service environments to support the Limited English Proficient (LEP) community. You'll be expected to maintain high standards of professionalism and confidentiality while delivering exceptional customer service.

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What qualifications do I need to become a Cantonese Interpreter at LSA in Green Bay, WI?

To qualify for the Cantonese Interpreter position at Language Services Associates in Green Bay, WI, you should have full fluency in both English and Cantonese. A minimum of 2+ years of professional interpreting experience is preferred, alongside familiarity with industry best practices. It's also beneficial to possess any industry-specific certifications or training, such as CMI or CCHI.

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How does Language Services Associates ensure interpreter quality?

Language Services Associates places a strong emphasis on quality assurance for interpreters. At LSA, interpreters participate in training sessions and ongoing quality monitoring to ensure adherence to industry standards and best practices. This commitment helps maintain a high level of service for the clients we serve in the Green Bay area.

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What settings will I work in as a Cantonese Interpreter for LSA?

In your role as a Cantonese Interpreter for Language Services Associates, you will work in diverse settings such as hospitals, legal offices, and customer service environments. This variety allows you to engage with different communities and scenarios, making your work impactful and fulfilling.

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Is previous interpreting experience necessary for this role?

Yes, for the Cantonese Interpreter position at LSA in Green Bay, previous interpreting experience is highly preferred—as a minimum of 2 years is typically requested. This experience helps ensure that candidates are well-prepared to handle the demands of interpreting in fast-paced environments.

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What is the application process for becoming a Cantonese Interpreter at LSA?

To apply for the Cantonese Interpreter position at Language Services Associates in Green Bay, WI, you need to submit your resume, emphasizing your interpreting experience. After submission, qualified candidates may be contacted for an interview to discuss their skills and experience further. It's a straightforward process designed for efficiency.

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What benefits does LSA offer its interpreters in Green Bay, WI?

Language Services Associates provides a supportive work environment for its interpreters, including opportunities for ongoing training and professional development. Although specifics on benefits may vary, LSA is committed to helping interpreters thrive in their careers, offering a platform for both personal and professional growth.

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Common Interview Questions for Green Bay, WI - On-Site Cantonese Interpreters
How do you maintain confidentiality as a Cantonese Interpreter?

When answering this question, highlight your understanding of the importance of confidentiality in interpreting. Discuss how you adhere to the Code of Professional Conduct and ensure that sensitive information remains protected. Give examples from past experiences where you successfully maintained confidentiality.

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Can you describe a challenging interpreting scenario and how you handled it?

To effectively answer this question, think of a specific example where you faced a language barrier or cultural misunderstanding. Describe the situation, your actions, and the positive outcome. Emphasize your problem-solving skills and ability to adapt in challenging environments.

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What approaches do you use to ensure effective communication?

In your response, mention techniques such as active listening, confirming understanding, and checking for clarity. Explain how each approach contributes to successful communication between parties and enhances the quality of service you provide as an interpreter.

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How do you prepare for an interpreting assignment?

Preparation is key! Discuss your research methods regarding the subject matter and any specific terminologies related to the setting. Emphasize the importance of having a clear understanding of both cultures and the context of the assignment to deliver an accurate interpretation.

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What is your understanding of the Code of Professional Conduct for interpreters?

When answering, outline your knowledge of the key principles of the Code of Professional Conduct. Discuss aspects such as confidentiality, impartiality, professionalism, and respect for all parties involved. This demonstrates your commitment to ethical practices in interpreting.

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How do you handle situations where you do not understand the message being conveyed?

Be honest and demonstrate initiative. Explain your strategy for asking for clarification, confirming the message with the speaker or client, and how you maintain professionalism while seeking assistance in such situations to ensure accurate communication.

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What steps do you take to cultivate trust with clients?

Cultivating trust is essential. Discuss how you establish rapport through professionalism, effective communication, and cultural competency. Highlight any specific examples where your approach helped build trust with clients or in previous roles.

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How do you handle stress while interpreting in high-pressure situations?

When addressing stress management, explain your techniques for staying calm and focused under pressure. Mention practices such as deep breathing, time management, and maintaining a clear focus on the task at hand to ensure accuracy and effectiveness during interpreting sessions.

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What motivates you to work as a Cantonese Interpreter?

Share your passion for languages, communication, and helping others. Talk about the fulfillment you find in enabling individuals to connect and access services through your interpreting skills, and how this drives you to continue in this valuable field.

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What tools or resources do you find essential for interpreting?

Mention any specific interpreting tools, apps, or resources you regularly use. Discuss their impact on your interpreting effectiveness and efficiency, and how they help enhance your performance and service delivery in various interpreting settings.

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Contract, on-site
DATE POSTED
November 25, 2024

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