Senior Product Manager

As a Senior Product Manager at Level All, your key responsibilities will include contributing to strategic planning, leading customer engagement to gather insights, owning the product roadmap, driving product development through agile methodologies, managing escalations, and participating in go-to-market strategies. Your role will be central in shaping our product offerings to cater to the educational needs of students.

To be considered for the Senior Product Manager role at Level All, you should have 4-8 years of product management experience, preferably within the EdTech sector. A Bachelor’s degree in Engineering or Business Administration is required, along with a proven track record of managing software product development. Strong analytical skills, problem-solving abilities, and familiarity with tools like Confluence and Jira will be essential.

At Level All, you can expect a collaborative and inclusive work environment. As a startup, we prioritize innovation and adaptability, creating a space where your ideas can thrive. Our team works onsite three days a week in Midtown Manhattan, allowing for dynamic interactions and team bonding, while still offering the flexibility of remote work on other days.

The expected annual total compensation for the Senior Product Manager position at Level All ranges from $150,000 to $175,000. This range reflects an employee's job performance over time, providing opportunities for salary increases based on results and impact, along with additional benefits and potential stock-based compensation.

Success in the Senior Product Manager role at Level All requires strong planning, organizational, and time management skills, along with excellent problem-solving and critical thinking abilities. You should possess an extreme sense of ownership and a passion for solving customer problems, as well as the ability to communicate transparently and make effective decisions in a fast-paced environment.

When prioritizing features for the product roadmap, I consider customer feedback, business impact, and alignment with company goals. I use frameworks like the MoSCoW method to categorize features into Must-Have, Should-Have, Could-Have, and Won't-Have, ensuring that we focus on the most critical items first.

Absolutely! In my previous role, I collaborated closely with engineering, design, and marketing teams to launch a new product feature. By facilitating open communication and conducting regular meetings, we were able to address challenges quickly and ensure alignment on the project vision, timeline, and goals.

I utilize a combination of qualitative and quantitative research methods to gather customer insights. This includes conducting user interviews, surveys, and analyzing user data to understand their needs and pain points. I then use this data to prioritize features that will resonate best with our customer base.

In a previous project, we encountered unexpected technical challenges that delayed our timeline. I organized a meeting with the engineering team to brainstorm solutions and reprioritize tasks. We communicated transparently with stakeholders to manage expectations while implementing an agile approach to overcome the issues swiftly.

I focus on being transparent and data-driven in communicating trade-offs to stakeholders. I present the impact of various options on project timelines, resource allocation, and overall business goals, allowing stakeholders to make informed decisions based on the pros and cons of each potential path.

Data plays a crucial role in my decision-making process. I rely on KPIs and user feedback to assess product performance and guide future decisions. I continuously analyze metrics to understand how users interact with our product, which informs any necessary adjustments to our strategy and roadmap.

Handling urgent customer issues requires a calm and proactive approach. I prioritize the issue based on its impact, coordinate with the relevant teams to gather insights, and communicate clearly with the customer about the steps we’re taking to resolve the issue. I believe in providing regular updates until a solution is found.

I have extensive experience working in agile environments, where I’ve facilitated sprint planning, backlog grooming, and retrospectives. I value adaptability and iterative processes, allowing teams to respond to feedback and make continuous improvements throughout the product development lifecycle.

To ensure alignment among cross-functional teams, I establish clear communication channels, create shared goals, and hold regular check-ins. This fosters collaboration and allows team members to discuss their progress and share any roadblocks, promoting a cooperative environment focused on achieving our objectives.

My motivation stems from a passion for making a positive impact on education. I believe that technology can transform learning experiences, and being part of a company like Level All, which is dedicated to improving student outcomes, is both inspiring and rewarding. I am excited to contribute my expertise to this meaningful mission.