Payments Analyst

As a Payments Analyst at Libertex Group, you will manage daily payment queries, coordinate with vendors, monitor PSP balances, and conduct transactional reconciliations. You'll also handle settlements for PSPs, execute refunds, support the Product team with new implementations, and collate monthly fees. Your role is essential in ensuring efficient payment operations across the company.

To qualify for the Payments Analyst position at Libertex Group, you should have a Bachelor’s Degree in Finance, Mathematics, or a related field. Additionally, at least one year of experience in a similar role focusing on online payment solutions is essential, along with proficiency in Microsoft Excel and strong communication skills.

Libertex Group is committed to the professional growth of its Payments Analysts. Employees receive access to an unlimited Udemy Business membership, enabling them to take a variety of courses for personal and career development. Furthermore, Libertex provides opportunities for involvement in corporate events and team-building activities.

Payments Analysts at Libertex Group enjoy numerous benefits, including quarterly performance-based bonuses, 21 days of annual leave, and comprehensive medical insurance for employees and their immediate family starting from day one. The company also fosters an inclusive culture and values diversity within the team.

The Payments Analyst role at Libertex Group is unique due to its dynamic work environment and the opportunity to interact with diverse stakeholders within the fintech industry. With a focus on innovative payment solutions and the support of a well-recognized company like Libertex, analysts have the chance to play a pivotal role in shaping successful financial operations.

In response to this question, highlight specific experiences you've had with online payment systems, mentioning any metrics you've analyzed or solutions you've implemented. Be sure to relate your answer back to your relevant skills and how they were beneficial to your previous employer.

When answering this question, explain the systematic steps you take to ensure accuracy, such as double-checking entries, using reconciliation software, or cross-referencing documentation. Share an example of a challenge you faced and how you overcame it.

Discuss any specific software or tools you've utilized in your past roles, such as ERP systems, back-office applications, or payment gateways. Highlight how your proficiency with these tools has enhanced your productivity and accuracy in previous positions.

Explain your approach to staying informed about industry trends, such as reading relevant publications, attending webinars, or participating in industry forums. This demonstrates your commitment to ongoing learning and adaptability in a fast-evolving industry.

Share specific communication strategies, such as being clear and concise, following up regularly, and building rapport. Provide an example of a successful vendor relationship you've cultivated and how effective communication played a role in it.

Discuss your time-management techniques, such as prioritizing tasks based on urgency and importance, using project management tools, and delegating when necessary. Provide an example where you successfully managed competing deadlines.

Mention key performance indicators such as transaction volume, transaction success rates, chargeback rates, and processing times. Explain why you prioritize these metrics and how they influence decision-making in payment strategies.

Describe a specific instance where you noticed a payment discrepancy and the steps you took to investigate and resolve the issue. This showcases your analytical skills, attention to detail, and ability to work collaboratively to find solutions.

Your answer should reflect your enthusiasm for the fintech sector and your admiration for Libertex Group's innovative approach to online trading. Discuss how your skills align with the company's goals and what you hope to contribute and gain from the experience.

Share your knowledge of compliance regulations relevant to online payments, such as KYC (Know Your Customer) and AML (Anti-Money Laundering). Explain how you ensure compliance in your previous roles and the importance of maintaining rigorous standards in the payments industry.