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Staff DevOps Engineer - job 1 of 3

LILT in the News

About Us

Lilt is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enable global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With Lilt, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

As a result, Lilt’s AI technology foundation is similar to ChatGPT and Google Translate, before our patented Contextual AI Engine, connector-first approach, and human-adapted feedback.

Our team is located globally in San Francisco, Indianapolis, London, and Berlin with hubs located in Washington D.C., New York City, and Boston. You can learn more about us and what it’s like to work here on our Careers page!

The Engineering Team at LILT

Lilt is a high-performance, large-scale language translation system. We invest in and prioritize workflow (i.e., usability and interface design) and backend AI systems. Since the translation workforce is distributed worldwide, there are interesting cloud engineering problems to solve. We have a strong preference for building our own backend technology, so you’ll be implementing and working with the latest natural language processing (NLP) techniques and ideas.

What You’ll Do

Lilt is seeking a world-class devops engineer to build highly reliable software systems at Lilt. Your job will be to apply your software talents to our infrastructure and operations needs, including bare-metal Linux deployments and commercial deployments in GCP and AWS. Our system requires low latency worldwide, so you’ll continuously improve our multi-region configuration, and help us expand into new regions. You will collaborate with the rest of the engineering team to support new and on-going products. The person in this role may have technical leadership responsibility depending of experience and will collaborate to build the roadmap of the DevOps organization.

This position Fully remote. Please note, work authorization in your area is a must.

Key Responsibilities:

  • Support technical operations in our development and production systems

  • Deliver infrastructure engineering projects to support company initiatives

  • Collaborate with our research and development teams to deliver software fast and reliably

  • Secure our platform infrastructure and harden our on-premise builds

  • Ensure high uptime and fast, multi-regional server and DB performance for the lilt.com production system

  • Work with engineering teams to set, measure, and reach SLIs and SLOs for SLAs

  • Contribute to infrastructure and engineering roadmap planning, set and attain quarterly OKRs

  • Execute on the roadmap in sprints, and adhere to SCRUM best practices

  • Introduce and implement new technologies and best practices in InfoSec, DevOps and Site Reliability

  • Support our self-managed customers on-site

  • Technically lead a group of subject-matter experts

Skills and Experience:

  • Minimum 6 years experience as Linux System Administrator, DevOps Engineer or similar position.

  • Strong knowledge of at least one scripting language (e.g. Python, Bash).

  • High proficiency with at least one configuration management/infrastructure as code (IaC) tool, preferably Terraform.

  • Experience with GCP services such as Compute Engine, shared VPC, and data analytics or equivalents from other vendors.

  • Solid understanding of Docker and hands-on experience with orchestration frameworks like Kubernetes or Swarm.

  • Expertise in monitoring/alerting and maintaining high production availability

  • Experience with CI/CD tools and concepts, such as Jenkins 

  • Preferred, but not required: Experience in DevSecOps best practices, MLOps, GCP Landzone and/or DB administration

Benefits

  • Compensation: Competitive salary with the opportunity to earn on-target earnings (OTE),  meaningful equity, 401(k) matching, and flexible time off plus company holidays.

  • Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, Lilt pays for basic life insurance, short-term disability, and long-term disability.

  • Paid parental leave is provided after 6 months.

  • Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle.

Our Story

Our founders, Spence and John met at Google working on Google Translate.  As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – Lilt. 

At its core, Lilt has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so Lilt assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, Lilt has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Lilt is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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What You Should Know About Staff DevOps Engineer, Lilt

At Lilt, we're on a quest to redefine enterprise translation with our cutting-edge AI technologies, and we're looking for a passionate Staff DevOps Engineer to join our dynamic team. In this fully remote role, you'll harness your expertise to build and maintain highly reliable software systems that support our global operations. You will be working with the latest in natural language processing (NLP) while diving deep into backend technology, focusing on bare-metal Linux deployments and cloud infrastructures in GCP and AWS. Your day-to-day will involve optimizing our multi-region configurations to ensure low latency and high uptime for our production systems. You'll collaborate with our brilliant engineering team, not just to enhance our current services but also to help plan the roadmap for the DevOps organization as we continue to grow. If you thrive in a fast-paced, innovative environment and are a proactive problem-solver with a penchant for cloud engineering and automation, this is the opportunity for you. Join us at Lilt and be a part of an exciting journey as we continue to make multilingual digital experiences accessible for organizations across the globe.

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Lilt
What are the responsibilities of a Staff DevOps Engineer at Lilt?

As a Staff DevOps Engineer at Lilt, your responsibilities will include supporting technical operations in development and production systems, delivering infrastructure engineering projects, and collaborating with R&D teams to ensure software is delivered reliably and quickly. You will also secure our platform infrastructure, contribute to infrastructure roadmap planning, and introduce best practices across InfoSec, DevOps, and Site Reliability.

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What qualifications are needed for a Staff DevOps Engineer at Lilt?

To qualify for the Staff DevOps Engineer role at Lilt, candidates should have a minimum of 6 years of experience in a similar position, with an emphasis on Linux System Administration or DevOps. A strong grasp of scripting languages (like Python or Bash) and familiarity with configuration management tools such as Terraform is essential. Experience with cloud services, particularly GCP, and orchestration frameworks like Kubernetes or Swarm is also highly desirable.

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How does Lilt support remote Staff DevOps Engineers?

Lilt supports remote Staff DevOps Engineers by fostering a collaborative and innovative virtual workspace, ensuring that team members have the necessary tools and resources to work effectively from home. Additionally, our flexible time-off policy encourages a healthy work-life balance, making it easier for you to manage personal commitments while delivering high-quality work.

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What technologies will I be working with as a Staff DevOps Engineer at Lilt?

In the role of Staff DevOps Engineer at Lilt, you will work with a range of modern technologies, including GCP services, Docker, and orchestration solutions like Kubernetes. You will also engage with CI/CD tools such as Jenkins, and contribute to infrastructure as code using Terraform. This ensures that you're constantly learning and applying the latest industry practices.

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What career growth opportunities exist for Staff DevOps Engineers at Lilt?

At Lilt, career growth opportunities for Staff DevOps Engineers are significant. You can take on technical leadership roles and help guide the roadmap for the DevOps organization. Additionally, you will be encouraged to participate in training programs and conferences, ensuring your skills stay sharp and relevant in a rapidly evolving field.

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Common Interview Questions for Staff DevOps Engineer
Can you describe your experience with cloud platforms like GCP and AWS?

In responding to this question, focus on your specific experiences working with GCP or AWS, mentioning projects or tasks you've completed. Discuss how you've optimized services for performance and cost-efficiency, providing examples of tools and techniques you used.

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What strategies do you use to ensure high availability of production systems?

When answering this question, detail the practices you've implemented in the past, such as load balancing, redundancy, and monitoring solutions. Mention specific SLIs or SLOs you’ve set and how you worked to achieve them.

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How do you handle incidents and outages in production environments?

Describe your incident response process, highlighting steps like detection, verification, containment, and resolution. Detail how you communicate with stakeholders during incidents and any post-mortem processes you follow to prevent future occurrences.

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What is your experience with automation in DevOps?

Discuss specific automation tools and scripts you’ve used, explaining how they have improved efficiency in your previous roles. Highlight any infrastructure as code practices you've adopted and how they benefited project outcomes.

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How do you prioritize tasks in a multi-project environment?

Articulate your approach to prioritizing tasks, including how you assess urgency and impact. Mention tools or methodologies you use for project management and how you coordinate with team members to stay aligned with company objectives.

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What is your experience with Docker and container orchestration?

Share your experience with containerization, discussing how you've implemented Docker in previous projects. Talk about your familiarity with orchestration tools like Kubernetes, providing examples of deployments or management tasks you've completed.

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Describe a challenging problem you've solved in a DevOps role.

In this response, narrate a specific challenging issue you faced, outlining the steps you took to analyze the problem, develop a solution, and implement it. Discuss the impact of your solution on team performance and system reliability.

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How do you stay current with industry trends and technologies in DevOps?

Mention the resources you value, such as industry blogs, podcasts, online courses, or networking events. Discuss how you apply this knowledge to your work and any contributions you make to the DevOps community.

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Can you explain your understanding of CI/CD practices?

This question allows you to explain continuous integration and continuous deployment, outlining the benefits these practices bring to software development. Provide examples of CI/CD pipelines you’ve built or worked with, mentioning tools like Jenkins or GitLab.

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What role does security play in your DevOps approach?

Discuss how you integrate security practices into the DevOps lifecycle, mentioning concepts like DevSecOps. Provide examples of security measures you’ve implemented, such as vulnerability scanning and permission management.

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Lilt's mission is to make the world's information accessible to everyone regardless of where they were born or which language they speak.

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Full-time, remote
DATE POSTED
January 7, 2025

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