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Senior Product Manager

🍊Our mission 

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. 

Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 80 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $18m Series A round from some great investors including Creandum, Peter Thiel and Firstminute to power the next stage of our growth. 

🍊About the role 

Lindus Health is looking for a Senior Product Manager to build the platform powering the next generation of clinical trials. Join a fast-growing, fast-moving team, and help us bring new treatments to patients faster!

This is an onsite role in London with a flexible (hybrid) office arrangement. After an initial onboarding period full-time at our headquarters (near London Bridge) we expect you to be in the office at least 3 days a week.

🍊About you 

We’d like to hear from you if…

  • You have 4+ years of experience as a product manager

  • You have a background in clinical trials or related fields where software enables scientific research or healthcare delivery

  • You excel at gathering and synthesising complex requirements from users and stakeholders, framing them so that designers and engineers can execute effectively

  • You are an excellent communicator who engages stakeholders and facilitates decision-making across different teams while maintaining project momentum

  • You are a competent project manager: able to set objectives, define timelines, stay organised, document decisions and keep a project team working in sync at a high pace

  • You have an unbounded curiosity about the future of human health and the role clinical trials play in it

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊What you’ll focus on

In your first month

  • Learn about the problems we are trying to solve in clinical trials through our onboarding training and chats with people across the company

  • Start building empathy for our users by exploring the product and observing it being used in real trials

  • Survey the landscape of competitor products to understand our positioning in the market

  • Deliver on some well-defined starter tasks that may include discovery, user research, industry analysis, and feature definition

In your first 3 months

  • Act as a product lead on features and coordinate with design, engineering and internal stakeholders to deliver the best outcome for users

  • Drive product discovery and user research to feed into the product roadmap

  • Build relationships across the whole business to develop a deep understanding of how other functions work together with the product team

  • Contribute to your team’s processes and rituals, such as product planning, triage and retrospectives

Within your first year

  • Contribute to the product roadmap through planning and prioritisation

  • Go deep on several product areas and become the go-to person for advice and strategy on those areas

  • Contribute to long-term product strategy

  • Become fluent in regulatory frameworks applicable to clinical trials and keep the product aligned with them

  • Mentor more junior PMs

  • Participate in the hiring process for product roles, such as through interviewing and interview design

  • Represent Lindus Health externally, such as through talks, meetups and blog posts

🍊What we offer (UK)

  • Make an impact across all areas of our business and fix one of the world’s most broken industries 

  • Competitive salary, plus meaningful stock options

  • Flexible working; we have an incredible office near London Bridge and encourage people to work 3 days per week from the office.

  • Unlimited holidays; everyone is encouraged to take off at least 28 days each year

  • Health & wellbeing - cashback scheme with Medicash (unlimited virtual GP appointments, medical, dental, optician, physio, mental health + more!)

  • Gympass membership; flexible access to gyms, studios, classes and wellness apps

  • Enhanced Parental Leave - 12 weeks full pay for primary care giver & 4 weeks full pay for secondary care giver

  • Cycle to work scheme

  • Regular team events; recently we've been to Legoland, a Bake Off competition, and a Millwall FC home game (decided by popular vote)

  • Up to £1,000 per year towards courses, certifications and development

  • A new laptop as your main workstation 

  • UK visa sponsorship if you’re not already eligible to work in the UK

🍊Our hiring process 

  • Initial conversation with Gina (Talent Partner) 30 minutes

  • Second meeting with Nik (CTO) 30 minutes

  • Case study and functional interview with 2 members of our Product team (60 minutes) 

  • Culture and values interview with 2 team members (30 minutes)  

We try to arrange for at-least one interview to be in-person so you can see our office and meet more of the team.

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What You Should Know About Senior Product Manager, Lindus Health

At Lindus Health, we’re on a mission to revolutionize clinical trials and you're invited to join us as a Senior Product Manager in London! We believe that every patient deserves quicker access to innovative treatments, and our software solutions are changing the game for clinical trial infrastructure. Since our founding in 2021, we’ve already powered over 80 trials, all while achieving an impressive customer NPS of 100. In this role, you will spearhead the development of our platform to enhance the clinical trial experience for patients and research teams alike. As a Senior Product Manager, your expertise in clinical trials will help us gather and synthesize complex user requirements, and your excellent communication skills will engage stakeholders from various teams. You'll jump into product discovery and project management, ensuring we stay organized and on track to meet our goals. With a flexible, hybrid working arrangement, we support a balance between office collaboration and personal productivity. Plus, Lindus Health offers unlimited holidays and a vibrant office culture with team events that make work fun! If you’re passionate about improving human health and have the skills we’re looking for, we’d love to see your application. Come be part of our journey to bring life-saving treatments to patients faster than ever before!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Lindus Health
What are the responsibilities of a Senior Product Manager at Lindus Health?

As a Senior Product Manager at Lindus Health, you will lead various product initiatives, manage stakeholder expectations, and drive product discovery efforts. Your role will involve defining timelines, setting objectives, and ensuring smooth collaboration among design, engineering, and other teams to deliver the best outcomes for users in clinical trials.

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What qualifications are necessary for a Senior Product Manager position at Lindus Health?

To qualify for the Senior Product Manager role at Lindus Health, candidates should have at least 4 years of experience in product management, preferably with a background in clinical trials or healthcare. Proficiency in stakeholder communication, project management, and a strong curiosity for human health are key to excelling in this position.

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How does Lindus Health support employee well-being for the Senior Product Manager role?

Lindus Health prioritizes employee well-being by offering competitive salaries, stock options, and unlimited holiday policies. Alongside flexible working arrangements, employees have access to health and wellness initiatives, including cashback schemes for medical services and memberships to fitness programs through Gympass.

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What is the company culture like at Lindus Health for a Senior Product Manager?

At Lindus Health, the culture is vibrant and engaging, with a focus on collaboration and innovation. As a Senior Product Manager, you will be part of a dynamic team that participates in regular team events and activities, such as outings to Legoland and competitive bake-offs, which help foster camaraderie.

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What are the career advancement opportunities for Senior Product Managers at Lindus Health?

As a Senior Product Manager at Lindus Health, you have solid opportunities for career advancement. You could mentor junior product managers, influence long-term product strategies, and actively participate in hiring processes, which allows you to grow professionally while contributing to the company's success.

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How does the interview process work for a Senior Product Manager position at Lindus Health?

The interview process at Lindus Health for a Senior Product Manager starts with an initial conversation with a Talent Partner, followed by a meeting with the CTO. Candidates will then participate in a case study and functional interview with the product team, culminating in a culture and values interview with team members.

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What kind of projects will a Senior Product Manager at Lindus Health work on?

As a Senior Product Manager at Lindus Health, you will work on projects that enhance the clinical trial user experience, incorporate user feedback into product roadmaps, and align our offerings with regulatory frameworks. Your role will significantly impact the efficiency and effectiveness of clinical trials.

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Common Interview Questions for Senior Product Manager
Can you explain your approach to gathering user requirements as a Senior Product Manager?

When gathering user requirements, I focus on active listening and engaging with stakeholders through interviews and surveys. I prioritize understanding their pain points and needs, synthesizing the information to frame it clearly for design and engineering teams to ensure effective execution.

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How do you manage conflicting priorities in product development?

Managing conflicting priorities requires effective communication and a structured approach. I rely on frameworks like the MoSCoW method to classify features and objectives based on their urgency and importance, collaborating with stakeholders to align on priorities for the project.

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What role does user research play in your product management process?

User research is critical to my product management process as it informs every stage of development. By conducting usability tests, surveys, and interviews, I obtain insights that drive decision-making and help prioritize features that truly resonate with users.

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How do you ensure stakeholder engagement throughout the development process?

I ensure stakeholder engagement by regularly sharing updates, soliciting feedback, and facilitating workshops focused on collaborative problem-solving. Maintaining transparency and involving stakeholders in discussions fosters a sense of ownership and enhances project momentum.

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Can you give an example of a challenging product decision you faced?

I once encountered a situation where we had to choose between two high-demand features due to resource constraints. I gathered data from user feedback and market analysis, which guided my decision in favor of the feature that aligned better with our strategic goals and was preferred by users.

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How do you keep yourself updated on industry trends in clinical trials?

I stay updated on industry trends in clinical trials by actively participating in webinars, following influential thought leaders on social media, reading industry reports, and attending relevant conferences. This continuous learning helps me anticipate changes and integrate new ideas into our product strategies.

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What aspects of regulatory frameworks are essential for a Senior Product Manager?

A Senior Product Manager must understand how regulatory frameworks impact the development and execution of clinical trials. Key aspects include compliance with data privacy laws, understanding key regulatory bodies, and adhering to Good Clinical Practice (GCP) guidelines while aligning product features accordingly.

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How do you approach mentorship for junior product managers?

I approach mentorship for junior product managers with a focus on open communication and providing constructive feedback. I share my experiences to help them navigate challenges, encourage them to take on responsibilities, and foster an environment where they feel comfortable asking questions.

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What tools do you use for product management and collaboration?

I utilize various tools for product management, including Jira for project tracking, Confluence for documentation, and Figma for design collaboration. These tools facilitate seamless communication and ensure everyone is aligned on project goals and updates.

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How do you measure success for the products you manage?

Success for the products I manage is measured using key performance indicators (KPIs) such as user adoption rates, customer satisfaction scores, and the overall impact on clinical trial efficiency. Collecting qualitative and quantitative feedback post-launch helps refine the product further.

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Clinical trials are in crisis. The industry hasn't changed in 30 years, and the cost of bringing new medicines to market is skyrocketing as a result. Lindus Health’s mission is to fix this.

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Full-time, hybrid
DATE POSTED
November 23, 2024

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