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Systems Administrator (Associate and Senior Level)

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Systems Administrator (Associate and Senior Level) to join our team in support of the US Army's Network Enterprise Center at Fort Leonard Wood, MO.  

  • Must be a US Citizen
  • Secret Clearance required
  • Non-remote (relocation incentive available)

As a Systems Administrator, you will be responsible for the development, implementation, and security of Government IT systems. You will also be responsible for working with other teams to ensure systems are safeguarded and implemented securely, maintained and optimized, and reliably available to the Government customer. 

Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Associate Level Responsibilities:  

  • Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. 
  • Maintain server environment stability through review of monitoring tools and application of patches after testing. 
  • Update and maintain SOPs and knowledge management solutions for continuity and training. 
  • Ensure proper configuration of servers, virtual servers, storage solutions, computers, and software necessary for the successful operation in baseline compliance requirements. 
  • Work with users to troubleshoot and remediate issues. 
  • Manage data backups of servers and equipment configurations per recovery guidelines. 
  • Implement patch remediation on systems to ensure network security and compliance with Cybersecurity guidelines and regulations. 
  • Create, update, and maintain databases required for mission-related functions. 
  • Support migration efforts to cloud-based environments including integration of new technologies, decommissioning of existing hardware, and documentation. 

Senior Level Responsibilities: 

  • All the above responsibilities.
  • Provide daily supervision and direction to personnel across the Systems Administration teams.
  • Provide training and mentorship to Systems Support Technicians, helping them develop their skills and knowledge.
  • Manage, coordinate, and track work across the Systems Administration teams.
  • Maintain overall responsibility for the Systems Administration delivery team.
  • Troubleshoot network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.
  • Collect and review network utilization data for capacity and planning purposes.
  • Assist in developing, implementing, testing, and maintaining disaster recovery plans.
  • Interface with vendors for procurement & maintenance of all IT infrastructures.
  • Support the development and delivery of training sessions to ensure staff understand Systems Administration resources.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  

Qualifications

  • Must be a US Citizen. 
  • Ability to obtain and maintain a DoD Secret Clearance (will sponsor the right candidate). 
  • IAT Level II Certification (Meet DoD 8570/DoD 8140: CompTIA Security+ CE equivalent or higher).
  • Eight (8+) years of relevant experience with a comprehensive understanding of IT Infrastructure and Business Analysis. 
  • Knowledge of Windows servers, including Windows PowerShell, Active Directory, and GPO. 
  • Working knowledge of virtualized environments (VMWare, Linux, etc.) Windows Server 2012 (or higher) Operating System Certification. 

Associate Level:

  • One (1+) years of IT experience within a networking or systems environment.
  • Experience with Juniper, Cisco, and Aruba networking equipment. 

Senior Level:

  • Eight (8+) years of IT experience within a network, service desk, or systems environment.
  • Three (3+) years of experience providing daily supervision and direction to personnel across the Network teams. 

Preferred:

  • Active secret clearance.
  • BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
  • IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
  • Familiar with network vulnerability scanners (e.g. Retina, ACAS, Nessus). 
  • Experience with Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix). 
  • Experience working in a Department of Defense (DoD) environment.
  • Problem solver and troubleshooter who thrives in resolving complex problems.
  • Strong self-starter requiring minimal supervision.
  • Excellent communication skills (written and oral) and interpersonal skills.
  • Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. 

Additional Information

This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next several weeks, at which time interviews and offers will be extended upon successful contract award.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V.  We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines. 

Average salary estimate

$72500 / YEARLY (est.)
min
max
$60000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Administrator (Associate and Senior Level), Link Solutions, Inc.

Join Link Solutions, Inc. as a Systems Administrator at our Fort Leonard Wood, MO location! Whether you’re stepping into this role as an Associate or bringing your expertise as a Senior Level professional, you’ll be part of a dynamic team dedicated to providing top-notch Information Technology services to government clients. In this position, you will play a key role in the development, implementation, and security of critical IT systems, supporting the US Army's Network Enterprise Center. You'll be hands-on, installing and maintaining server hardware and software, troubleshooting issues, and ensuring optimal performance. If you're looking to make a difference, we value innovation and offer a supportive work environment where work/life balance is a priority. This role not only allows you to advance your skills in a variety of technologies but also involves mentoring others as you move into the Senior Level responsibilities if you qualify. Plus, if you have the ability to obtain a DoD Secret Clearance, we want you! This is a great opportunity to contribute to our mission of national security while growing in your career and enjoying great benefits like paid holidays, medical coverage, and more. Let’s create the future of technology together at Link Solutions!

Frequently Asked Questions (FAQs) for Systems Administrator (Associate and Senior Level) Role at Link Solutions, Inc.
What are the responsibilities of a Systems Administrator at Link Solutions, Inc.?

As a Systems Administrator at Link Solutions, Inc., you will be tasked with installing, supporting, and maintaining server hardware, software, and operating systems. If you are an Associate Level, your responsibilities will include ensuring system stability, troubleshooting user issues, managing data backups, and supporting migration efforts to cloud-based environments. For Senior Level candidates, responsibilities expand to include supervising other personnel, developing disaster recovery plans, and interfacing with vendors for IT infrastructure. In both roles, your work will be key in safeguarding government IT systems.

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What qualifications are needed to apply for the Systems Administrator position at Link Solutions, Inc.?

To apply for the Systems Administrator position at Link Solutions, Inc., you must be a US citizen and have the ability to obtain a DoD Secret Clearance, which we can sponsor if you’re the right fit. Qualifications differ for Associate and Senior Levels; the Associate level requires at least one year of IT experience in networking or systems environments, while the Senior Level necessitates at least eight years of relevant experience. IA Level II and preferred Level III certifications are also important for these roles.

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Is the Systems Administrator position at Link Solutions, Inc. remote or in-office?

The Systems Administrator position at Link Solutions, Inc. is not remote and is located at Fort Leonard Wood, MO. This role requires on-site presence to effectively support the US Army's Network Enterprise Center and engage directly with government IT systems. However, a relocation incentive is available for the right candidates looking to move to this vibrant area.

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What benefits does Link Solutions, Inc. offer to Systems Administrators?

Link Solutions, Inc. provides a competitive benefits package for Systems Administrators, including paid holidays, paid time off, and comprehensive medical, dental, and vision insurance. Additional benefits include company-paid long and short-term disability, life insurance, and a relocation reimbursement program. There's also a certification reimbursement program and a retirement plan to help you plan for your future. We truly believe in taking care of our employees.

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Can you describe the work environment for a Systems Administrator at Link Solutions, Inc.?

The work environment for Systems Administrators at Link Solutions, Inc. is collaborative and supportive. You will work with a professionally diverse team dedicated to innovation and mission success. We prioritize work/life balance and strive to create an inclusive atmosphere where employees feel valued and empowered to contribute. As a Systems Administrator, you will find plenty of opportunities for training, mentorship, and advancement, making it a fulfilling place to advance your IT career.

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Common Interview Questions for Systems Administrator (Associate and Senior Level)
Can you explain your experience with server administration?

Be prepared to discuss your specific experience managing and configuring servers. Highlight any roles where you installed, maintained, or troubleshot servers, including particular technologies you’ve worked with, such as Windows Server or virtualized environments like VMware.

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How do you ensure the security of IT systems?

Discuss the specific security measures you take, such as regular updates, patch management, and how you perform system audits. Highlight your experience with Cybersecurity frameworks and compliance requirements to show your understanding of secure system management.

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Describe a challenging IT problem you encountered and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Choose a specific issue, explain the steps you took to troubleshoot, and how your actions led to a successful resolution.

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What tools have you used for system monitoring and patch management?

Mention specific tools such as monitoring applications and any automated patch management systems you're familiar with. Discuss how you've utilized these tools to improve system reliability and performance.

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How do you manage backups and disaster recovery planning?

Explain your experience with backup solutions and your approach to developing disaster recovery plans. Discuss any protocols you follow to regularly validate or test backups to ensure data integrity.

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What experience do you have with virtualization technologies?

Share your familiarity with various virtualization technologies, like VMware or Hyper-V. Discuss specific projects where you've implemented or managed virtual environments, emphasizing how this impacted efficiency.

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How do you handle multiple conflicting priorities in your work?

Illustrate your organizational skills and tell how you prioritize tasks based on urgency and importance. Provide examples of how you’ve successfully managed competing demands while maintaining quality standards.

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Can you explain your experience with troubleshooting networking issues?

Be specific about your approach to troubleshooting network problems, detailing the tools and techniques you’ve used. Emphasize your analytical skills and how you communicate with team members when resolving issues.

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What is your strategy for when things don’t go as planned in an IT environment?

Discuss your problem-solving strategies and mindset when facing unexpected challenges. Stress adaptability, critical thinking, and teamwork as key components of your strategy for overcoming obstacles.

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Why do you want to work as a Systems Administrator at Link Solutions, Inc.?

Reflect your enthusiasm for working with a respected organization that prioritizes innovation and mission support. Mention the company culture, values, and growth opportunities as elements that attract you to this role.

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Link Technologies, Inc. (LINK) is a small woman-owned business (SWOB) incorporated in the State of Maryland. LINK has consistently provided high quality and responsive support to a diverse range of Federal government and private sector clients sin...

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December 8, 2024

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