LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
The LinkedIn Billing Support team is seeking an enthusiastic, team-oriented and experienced Billing Support Analyst that takes each inquiry as an opportunity to provide world-class support to our customers and business partners.
As a Billing Support Analyst, you will engage on a daily basis with talented partners in a fast-paced environment, supporting the order to cash cycle for all of LinkedIn’s corporate business lines. You will be the voice of LinkedIn to our customers and will provide them an exceptional customer experience.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Suggested Skills:
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
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Join LinkedIn as a Billing Support Analyst, where you'll be at the heart of our commitment to delivering exceptional customer service! Located in the vibrant city of Dublin, Ireland, this role is perfect for someone passionate about providing world-class billing support while utilizing their fluency in Italian and French. As part of the LinkedIn Billing Support team, you'll engage with both internal and external clients, ensuring a smooth order to cash cycle across all corporate business lines. Your day-to-day responsibilities will include processing invoices, handling inquiries regarding credit and debit memos, and documenting interactions in our system tools. This hybrid position allows you the flexibility to work from home or come into the office, fostering collaboration and team spirit. We thrive on effective communication, so your ability to handle inquiries across multiple channels will shine here. If you have a background in customer service or billing within a B2B environment and are skilled in keeping everything organized, we’d love to see you thrive in this fast-paced environment. Your role will also involve collaborating within the Billing Support team and escalating issues when needed, ensuring that every customer gets the best possible experience. So, if you're ready to take your career to the next level while embracing the culture of trust and inclusion at LinkedIn, we can’t wait to hear from you!
Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...
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