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SMB Relationship Manager, Sales Solutions - job 3 of 7

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Relationship Manager to join our Sales Solutions team in acting as a trusted adviser and bringing value to our customers. You will be responsible for helping our customers effectively engage with the LinkedIn network using our professional talent solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

  • Drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients
  • Close new business consistently at or above quota level
  • Develop and execute on a strategic plan for the territory and create reliable forecasts
  • Work to develop and circulate the set of best practices that will be the foundation of this growing team
  • Listen to the needs of the market and share with product and marketing teams

Qualifications

Basic Qualifications:

  • 2+ years of applicable sales experience

Preferred Qualifications:

  • BA/BS degree or equivalent in a related field
  • Experience with SaaS sales, sales hunting and Salesforce.com platform
  • Experience with recruitment media and recruiting
  • Experience working in the recruitment consulting or staffing industry
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
  • Excellent communication, negotiation and forecasting skills
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment
  • Ability to gather and use data to inform decision making and persuade others
  • Ability to assess business opportunities and read prospective buyers
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills:

  • Negotiation
  • Relationship Building
  • Strategic Planning
  • Forecasting 

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $101,000 - $145,000 USD OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor .

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$123000 / YEARLY (est.)
min
max
$101000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About SMB Relationship Manager, Sales Solutions, LinkedIn

Are you ready to take your sales career to the next level? Join LinkedIn as an SMB Relationship Manager with our Sales Solutions team in New York, NY! In this dynamic role, you'll become a trusted advisor for our clients, helping them navigate the powerful tools that LinkedIn offers to connect with their ideal talent. Your mission? To ensure that businesses are not just engaged, but thriving through our professional talent solutions. You'll be at the forefront of driving revenue by building strong relationships with potential clients, all while meeting and exceeding your sales goals. You'll have the opportunity to develop strategic plans and provide insightful forecasts, contributing to the overall success of our growing team. Collaborating with product and marketing teams will be key as you listen to market needs and present them with solutions that truly resonate. With a hybrid work model, you can enjoy flexibility while still being embedded in a culture that values trust, care, and inclusion. If you're passionate about making a difference for customers while advancing your career in an innovative environment, LinkedIn is the place for you!

Frequently Asked Questions (FAQs) for SMB Relationship Manager, Sales Solutions Role at LinkedIn
What are the responsibilities of an SMB Relationship Manager at LinkedIn?

The SMB Relationship Manager at LinkedIn is responsible for driving revenue by prospecting and building strong relationships with potential clients. You'll close new business consistently at or above quota levels and develop strategic plans to ensure your territory thrives.

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What qualifications are required for the SMB Relationship Manager position at LinkedIn?

Candidates for the SMB Relationship Manager role at LinkedIn ought to have at least 2 years of applicable sales experience. Preferred qualifications include a BA/BS degree and experience with SaaS sales, recruitment media, and a strong understanding of the Salesforce.com platform.

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How does LinkedIn support the growth of SMB Relationship Managers?

LinkedIn is committed to investing in the growth of its employees, including SMB Relationship Managers. This role offers access to training and development resources, enabling you to enhance your skills and career path while making impactful contributions to our clients.

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What does the hybrid work model look like for the SMB Relationship Manager role at LinkedIn?

The hybrid work model for the SMB Relationship Manager at LinkedIn allows flexibility by combining remote work with in-office days. This structure is designed to enhance collaboration and connection while meeting the evolving needs of the business.

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What skills are essential for success as an SMB Relationship Manager at LinkedIn?

Success as an SMB Relationship Manager at LinkedIn requires excellent communication, negotiation, and forecasting skills. Additionally, strong relationship-building and strategic planning abilities are vital as you engage with clients and understand their needs.

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Common Interview Questions for SMB Relationship Manager, Sales Solutions
How do you approach building relationships with potential clients as an SMB Relationship Manager?

Building relationships starts with understanding your client’s needs. I strive to listen actively and provide solutions that align with their goals, ensuring that they feel valued and understood.

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Can you describe your experience with sales targets and how you have consistently met or exceeded them?

In my previous roles, I prioritized setting clear, achievable goals and regularly reviewed my progress. By developing strong relationships and understanding market trends, I drove results that consistently exceeded my targets.

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What strategies would you use to prospect new clients in a competitive landscape?

I believe in leveraging data to identify potential clients and their needs. Conducting thorough market research allows me to position LinkedIn’s solutions effectively against competitors and highlight unique value propositions.

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Tell me about a time when you had to adapt your sales approach. What was the outcome?

I once faced a client who had unique challenges. By adapting my approach to cater specifically to their needs, I was able to build a tailored solution that not only met their expectations but exceeded them, leading to a successful partnership.

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How do you stay informed about trends in the recruitment and staffing industry?

Staying informed requires continuous learning. I subscribe to industry publications, attend webinars, and engage with networking groups which help me stay ahead of trends and competitors.

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What role does teamwork play in your sales strategy?

Teamwork is crucial as it allows me to leverage different expertise within the organization. Collaborating with marketing and product teams helps me align my sales strategies with company goals for better outcomes.

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Describe a time you successfully navigated a difficult negotiation with a client.

I encountered a challenging negotiation where the client was hesitant about pricing. By emphasizing the long-term value and ROI of our solution, I provided assurance and ultimately secured the deal while maintaining a positive relationship.

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What tools or technologies do you find most useful in your sales process?

Salesforce.com has been invaluable in managing customer relationships, tracking interactions, and analyzing data. I also use analytics tools that provide insights into client behavior and market trends to better inform my strategies.

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How do you ensure you are acting as an advocate for your clients?

Advocating for clients means listening to their needs and gathering feedback. I routinely check in, incorporate their input into strategic decisions, and strive to provide solutions that align with their objectives.

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What is your approach to closing deals consistently?

My approach involves a combination of understanding client needs, building rapport, and having a clear strategic plan. Regular follow-ups and transparency in communication have also been key in successfully closing deals.

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DATE POSTED
April 18, 2025

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