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Sr Director, Corporate Communications - job 3 of 5

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

At LinkedIn, we are unwavering in our commitment to building trust with our global audiences and ensuring our platform remains a safe and trusted space for every professional. Our Global Communications team is instrumental in maintaining this trust by spearheading proactive campaigns and adeptly managing complex issues.

We are seeking a seasoned and strategic communications leader to join us as the Senior Director of Corporate Communications. In this pivotal role, you will drive the strategy and execution of our trust communications initiatives, with a strong focus on issues management. This includes overseeing both proactive and reactive communications related to policy and regulatory matters, ensuring they align with our organizational goals and meet stakeholder expectations. Reporting directly to the Chief Communications Officer, you will collaborate closely with the Legal, Policy, Privacy, and Compliance teams to advance our global communications strategies.

Responsibilities:

  • Lead and manage the Global Trust Communications team, fostering a high-performing and inclusive culture across multiple geographies.

  • Provide expert communications counsel to internal stakeholders, including Legal, Policy, and Product executive teams, managing expectations and ensuring alignment.

  • Serve as the primary lead for global media relations strategies related to trust communications and act as the spokesperson of record for the company, representing LinkedIn as a leader during tough cycles, mitigating bad press and minimizing reputation damage.

  • Build and execute earned media and owned content programs to enhance trust and transparency with external audiences.

  • Collaborate with regional and country-specific communications teams to align global and local strategies, tailoring approaches to diverse markets.

  • Partner with cross-functional teams, including Employee Communications, Public Policy, Legal, Global Sales, and Marketing, to support integrated communication efforts.

  • Lead response strategies for regulatory issues and crises, ensuring timely and accurate communication with stakeholders.

  • Act as the front line of defense and proactive offense to mitigate issues from the media, regulators, employees, and members/customers, driving the outcome of maintaining trust for the business and clearing the way for GTM campaigns to land softly with external audiences.

  • Engage one-on-one with LET and their direct reports to evaluate risks facing the company, consider necessary policy adjustments, and communicate effectively to keep employees engaged and undistracted by issues facing the company.

  • Build relationships outside of Communications with leaders, establishing trust to gain alignment and resources around key topics impacting the business reputation.

Qualifications

Basic Qualifications:

  • 13+ years of external communications experience.

  • 10+ years of issues management experience.

  • 10+ years of people management experience.

Preferred Qualifications:

  • Proven ability to inspire, develop, and lead high-performing teams in a global setting.

  • Demonstrated experience providing strategic counsel to executives, with strong business acumen and the ability to prioritize for maximum impact.

  • Exceptional writing, editing, and verbal communication skills, including experience as a public speaker and media spokesperson.

  • Strong organizational skills, with the ability to manage multiple priorities and projects simultaneously.

  • Track record of developing and executing global communications strategies for technology or consumer brands.

  • Expertise in trust communications and issues management.

  • Strategic thinker who can connect the dots, anticipate challenges, and identify opportunities.

  • Adept relationship builder who collaborates effectively with internal and external stakeholders.

  • High degree of integrity, confidentiality, and managerial maturity.

  • Energetic self-starter who thrives in fast-paced, dynamic environments.

Suggested Skills:

  • Strategic Partnership and Thinking

  • Internal/Employee Communications

  • Executive Communications

  • Leadership, including Inclusive Leadership

  • Stakeholder Management

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $201,000- $314,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$257500 / YEARLY (est.)
min
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$201000K
$314000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Director, Corporate Communications, LinkedIn

Join LinkedIn as the Senior Director of Corporate Communications and make an impactful difference in how we communicate with our global audiences! At our Mountain View, CA office, you'll be at the forefront of trust communications, leading a team dedicated to maintaining our reputation and support during challenging times. This pivotal role is centered around developing strategies that involve managing complex issues related to policy and regulatory matters while ensuring alignment with our organizational goals. You will be the spokesperson during tough cycles, collaborating with various departments including Legal, Policy, and Compliance, to effectively communicate our initiatives. Your leadership will foster a high-performing, inclusive culture, uniting the Global Trust Communications team. The hybrid work structure offers you flexibility to balance working from home and the office, all while making a significant impact on how LinkedIn builds trust with its users and stakeholders. If you’re ready to shape the narrative for one of the world's largest professional networks and drive innovative communication strategies, this is your opportunity to shine!

Frequently Asked Questions (FAQs) for Sr Director, Corporate Communications Role at LinkedIn
What are the responsibilities of the Senior Director of Corporate Communications at LinkedIn?

As the Senior Director of Corporate Communications at LinkedIn, you'll be responsible for leading the Global Trust Communications team, managing proactive and reactive communications, and acting as a key spokesperson during media inquiries. You'll collaborate with Legal, Policy, and Compliance teams to align strategies and ensure stakeholder satisfaction while overseeing global media relations efforts.

Join Rise to see the full answer
What qualifications are needed for the Senior Director of Corporate Communications at LinkedIn?

To succeed as the Senior Director of Corporate Communications at LinkedIn, you should have 13+ years of external communications experience, a deep understanding of issues management, and a proven track record in leading high-performing teams. Exceptional communication skills, strategic thinking, and the ability to engage with various stakeholders are also essential.

Join Rise to see the full answer
What is the work culture like for the Senior Director of Corporate Communications at LinkedIn?

At LinkedIn, the work culture for the Senior Director of Corporate Communications is built on trust, care, and inclusivity. The company values employee growth and development, emphasizing a supportive environment where team collaboration thrives across multiple geographies. The flexible hybrid work model further enhances work-life balance and engagement.

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How does the Senior Director of Corporate Communications influence LinkedIn's reputation?

The Senior Director of Corporate Communications plays a crucial role in shaping LinkedIn's reputation by implementing trust communications strategies. This includes managing crises, engaging with the media, and fostering transparency through communication. Your ability to navigate complex issues effectively will directly impact how stakeholders perceive the organization.

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What does a typical day look like for the Senior Director of Corporate Communications at LinkedIn?

A typical day for the Senior Director of Corporate Communications at LinkedIn involves strategizing communication initiatives, managing media relations, and meeting with internal and external stakeholders. You'll also be evaluating potential risks, leading your team through various projects, and ensuring alignment with organizational objectives while maintaining high standards of trust and transparency.

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Common Interview Questions for Sr Director, Corporate Communications
How do you plan to handle a crisis communication situation as the Senior Director of Corporate Communications?

Effective crisis communication requires a proactive approach. I would first assess the situation to understand the potential impact on our stakeholders. Then, I would collaborate with my team to craft a clear, honest message that maintains our credibility and reassures our audience. Regular updates and transparency are vital in these scenarios.

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Can you describe your experience with media relations?

In my previous roles, I have developed comprehensive media relations strategies that focused on building long-lasting relationships with key journalists and publications. I've successfully handled press inquiries, trained executives for interviews, and created content that resonates with target audiences, enhancing brand visibility and trust.

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What strategies would you implement to enhance trust in LinkedIn's communications?

To enhance trust, I would prioritize transparency in all communications and ensure that our messaging is consistent, clear, and aligned with our values. Implementing feedback loops to gauge audience sentiment and adapting our strategy accordingly would also be a key component in maintaining credibility.

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How would you foster a high-performing team within the Global Trust Communications team?

I believe in empowering team members through clear expectations, regular feedback, and opportunities for professional development. Creating an inclusive environment where diverse perspectives are valued can drive innovation and enhance team performance.

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How do you stay informed about industry trends affecting corporate communications?

I actively engage with industry-related news by following key publications, attending webinars, and participating in relevant professional organizations. Networking with other professionals helps me stay abreast of evolving practices and emerging trends that can impact corporate communications.

Join Rise to see the full answer
Share an example of a successful communications campaign you've led.

In my previous role, I led a trust communications campaign that effectively highlighted our commitment to privacy and security. By developing a multi-channel approach and integrating clear messaging across platforms, we significantly improved audience engagement and trust metrics.

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What role does data play in your communications strategy?

Data is essential in informing our communications strategy. By analyzing audience engagement metrics, we can tailor our messaging to resonate better with stakeholders. Additionally, data helps in evaluating the impact of our communications efforts in real-time.

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How do you handle disagreements among senior executives regarding communication strategies?

Addressing disagreements requires open communication and a focus on shared objectives. I would facilitate discussions to understand differing perspectives, building a consensus while ensuring that our strategic goals align with our messaging. Transparency and collaboration are key.

Join Rise to see the full answer
How would you address misinformation concerning LinkedIn in the media?

Addressing misinformation requires prompt, factual responses. I would ensure timely communication to clarify any inaccuracies. Proactively engaging with the media and providing a consistent narrative can help prevent misinformation from spreading.

Join Rise to see the full answer
What is your experience in managing diverse communication strategies across different markets?

I've effectively managed communications strategies across various regions by understanding local cultures and tailoring messaging to resonate with different audiences. Collaboration with regional teams ensures that our global strategy aligns while respecting local sensitivities.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
April 18, 2025

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