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Parking Manager

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

US Concerts is seeking is seeking a Manager – Parking Service. The Parking Manager is responsible for the overall management of the Parking department and to ensure all guest, employee, artist and venue transportation needs are satisfied during event and non-event days.

WHAT THIS ROLE WILL DO

  • Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all parking areas.
  • Leads the traffic control for the venue, specifically at the beginning and end of an event day.
  • Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments.
  • Ensures that all signage is properly placed and collected during event show days.
  • Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios.
  • Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
  • Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
  • Resolve parking lot disputes that occur.
  • Interviews, selects, trains, supervises, counsels and disciplines parking staff for the efficient operation of the parking department.
  • Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.
  • Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.
  • Investigates and resolves parking complaints. Interacts positively with guests.
  • Other tasks as assigned by the Operations Manager

WHAT THIS PERSON WILL BRING

  • High School Diploma or equivalent
  • At least 2 years of experience in customer service or a comparable role
  • Previous experience working in parking
  • Strong strategic thinking and creative problem-solving skills
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact and diplomacy
  • Previous experience leading a team
  • Demonstrated ability to execute programs or new initiatives
  • Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.


Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant  consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

----------

The expected compensation for this position is:

$20.80 USD - $26.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

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Average salary estimate

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$43264K
$54080K

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What You Should Know About Parking Manager, Live Nation Entertainment

Are you ready to take the reins as a Parking Manager with Live Nation in George, WA? You'll be at the forefront of ensuring that every guest, employee, artist, and venue transportation need is met during both event and non-event days. This role demands a blend of leadership, problem-solving skills, and a keen eye for detail. Your mission will be to maintain safe, clean, and orderly parking areas while maximizing their usage. You'll lead traffic control, conducting regular inspections to ensure everything runs smoothly. As a key part of our team, you'll resolve parking disputes, manage equipment and inventory, and drive our sustainability initiatives. You’ll have the opportunity to interview, train, and supervise the parking staff, making a real difference in our operations. We're passionate about live music, and at Live Nation, you'll find a supportive environment where you can thrive. With perks that include free concert tickets, a dog-friendly office, and a culture focused on personal and professional growth, joining our team is more than just a job; it's a chance to be part of something truly special. If you have a minimum of two years in customer service and previous parking experience paired with excellent communication and leadership skills, we want to hear from you. Let's make amazing experiences together!

Frequently Asked Questions (FAQs) for Parking Manager Role at Live Nation Entertainment
What are the main responsibilities of the Parking Manager at Live Nation?

The Parking Manager at Live Nation is responsible for overseeing the entire parking department, including ensuring safety and cleanliness of parking areas, leading traffic control, conducting inspections, managing inventory, and addressing any guest parking disputes. They also play a vital role in participating in the venue's sustainability initiatives.

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What qualifications are required to become a Parking Manager at Live Nation?

To be considered for the Parking Manager position at Live Nation, candidates should have a high school diploma or equivalent, along with at least two years of customer service experience or a comparable role. Previous parking experience and strong leadership skills are also significant assets.

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How does the Parking Manager contribute to sustainability at Live Nation?

The Parking Manager at Live Nation actively participates in the venue’s sustainability program by implementing initiatives that help conserve resources, sorting waste, collecting recyclables, and educating fans on sustainability efforts, thus ensuring that environmental considerations are integrated into parking operations.

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What skills are essential for a successful Parking Manager at Live Nation?

Successful Parking Managers at Live Nation should possess strong strategic thinking and problem-solving abilities, excellent verbal and written communication skills, and a keen sense of judgment and diplomacy. The role also requires a proactive approach to team leadership and operational management.

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What can applicants expect in terms of teamwork as a Parking Manager at Live Nation?

As a Parking Manager at Live Nation, teamwork is fundamental. You'll collaborate with various departments to ensure seamless operations and have the opportunity to lead your parking staff through training and strategy meetings, all while working within a supportive and vibrant work culture.

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Common Interview Questions for Parking Manager
How have you previously maximized the space usage in a parking area?

In your response, detail specific strategies you've employed, such as optimizing layout, adjusting staff assignments based on traffic flow, or utilizing signage effectively to guide parkers and maximize efficiency.

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Describe a time when you resolved a dispute in a parking lot. What was your approach?

Highlight your problem-solving and communication skills. Discuss the situation, how you approached the involved parties, and the steps you took to de-escalate the situation and find a fair resolution.

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What strategies would you implement to ensure a safe parking environment?

Share the importance of regular inspections, proper signage, staff training, and possibly implementing a reporting system for any safety issues. Your approach should emphasize preventiveness and proactive management.

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How do you prioritize tasks during a busy event day?

Talk about your organizational skills, mentioning how you would assess immediate needs versus longer-term responsibilities, and the importance of team communication to ensure tasks are effectively delegated and managed.

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Can you explain the importance of sustainability initiatives in your role?

Discuss your understanding of sustainability in the context of the entertainment industry and emphasize how implementing sustainable practices not only benefits the environment but can also enhance the company's reputation and guest experience.

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How would you train your staff to handle high-pressure situations during an event?

Elaborate on your training methodology, focusing on assembling a comprehensive training program that includes role-playing, scenario exercises, and emphasizing teamwork to prepare staff for busy event days.

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What tactics do you use to keep guests positively engaged during event operations?

Explain strategies like regular communication with guests, attentiveness to their concerns, and creating a welcoming atmosphere that encourages positive interaction even during busy times.

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Discuss your experience with managing equipment and inventory in a parking setting.

Share specific tools or systems you've used for tracking inventory and maintaining equipment. Explain how proper management of these resources leads to smoother operations and improved efficiency.

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What do you think is essential to fostering a positive team environment?

Talk about communication, trust, shared goals, and team-building activities. Show how your leadership style emphasizes collaboration and the importance of recognizing each team member's contributions.

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How do you handle feedback from team members regarding operational policies?

Discuss your openness to feedback, your methods for fostering an environment where team members feel comfortable sharing their views, and how you’ve successfully implemented changes based on constructive feedback in the past.

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Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing.

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BADGES
Badge Diversity ChampionBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Dare to be Different
Collaboration over Competition
Growth & Learning
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 6, 2025

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