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Client Advisor, Seasonal- Canal Place

Job Description Summary The Storeroom Attendant is responsible for efficient receiving and distribution of hotel's food and beverage goods and services and to assist in receiving and distributing of guests' goods. He/she is also responsible for assisting with Food & Beverage controls through turnover, inventories and maintaining par stock levels in accordance with hotel business levels. Job DescriptionKey Job Functions• Receive food, beverage and other items in a manner prescribed by each outlet as it relates to proper rotation, stocking, pricing, and storage.• Issue food and beverage goods by following the proper issuing procedures prescribed by the outlet's policies and procedures, which include recording, pricing, rotation, and delivery to authorized requesting employees.• Maintain food and beverage par levels for all items as required by management.• Maintain good record keeping of all items received and issued to minimize any storeroom variances, in accordance with established Food & Beverage procedures.• Help pull and distribute liquor requisitions.• Check in, sort, and properly distribute FedEx, UPS, and USPS packages.• Ensure loading dock is clean and organized.• Must be willing and able to perform all tasks outlined in the attached job description document.• Pull and fill all banquet orders the day before and empty returns properly• Take part in monthly inventories.• Report all breakage, spoilage, and stock shortages to the storeroom manager.• Build solid relationship with your Colleagues• Treat colleagues with respect and dignity• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description• Deliver Passionate & Engaging Service to our Guests• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations• You will consistently deliver our GUEST model:• Greet or welcome everyone, warmly with a smile• Use eye and ear contact and guest’s name• Establish/anticipate needs• Solve and own all requests/complaints• Thank everyoneAdditional Job Information/AnticipatedPay RangeQualifications and SkillsA candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.• Track record of delivering exceptional guest or client experience.• Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.• Strong communication skills• Appropriate professional appearance and demeanor• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.• Ability to read and comprehend simple instructions, short correspondence, and memos.Education and/or ExperienceHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The employee is occasionally required to use hands, reach, stoop, kneel, crouch and crawl. The employee must occasionally lift and/or move up to 100 pounds.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:• Medical, Dental and Vision Insurance• Health Savings Account with Company Match• 401(k) Retirement Plan with Company Match• Paid Vacation and Sick Days• Sonesta Hotel Discounts• Educational Assistance• Paid Parental Leave• Company Paid Life Insurance• Company Paid Short Term and Long Term Disability Insurance• Various Employee Perks and Discounts• Hospital Indemnity• Critical Illness Insurance• Accident InsuranceUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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What You Should Know About Client Advisor, Seasonal- Canal Place, Louis Vuitton

Are you ready to join the vibrant team at Canal Place as a Client Advisor this seasonal period? We're looking for enthusiastic individuals who thrive in a dynamic environment, where your role as a Client Advisor goes beyond just customer service. At Canal Place, you will engage with guests, anticipate their needs, and deliver memorable experiences that keep them coming back! Your responsibilities will include building strong relationships with customers and staff alike, helping to create a warm and welcoming atmosphere as you assist with their inquiries and requests. You'll be involved in managing and distributing food and beverage goods efficiently, ensuring a smooth operational flow. Being part of our family means you’ll maintain the quality and presentation of our offerings, and take ownership in reporting any issues to keep our service top-notch. We value respect and teamwork, and we expect that from you too! If you possess strong communication skills and enjoy supporting a team in a bustling hotel setting, this role may be perfect for you. Embrace this opportunity to make a difference at Canal Place and be a part of something special while enjoying flexible hours and the chance to develop your career in hospitality. Join us this season and let your passion shine!

Frequently Asked Questions (FAQs) for Client Advisor, Seasonal- Canal Place Role at Louis Vuitton
What are the primary responsibilities of a Client Advisor at Canal Place?

As a Client Advisor at Canal Place, your primary responsibilities include engaging with guests, anticipating their needs, and delivering exceptional service. You'll assist in managing food and beverage distribution, maintaining inventory, and ensuring all items are efficiently received and issued. Your role is pivotal in creating a warm atmosphere where guests feel welcomed and appreciated.

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What qualifications do I need to apply for the Client Advisor position at Canal Place?

To apply for the Client Advisor position at Canal Place, candidates should have at least a high school diploma or GED, alongside one to three months of related experience or training. Strong communication skills and a commitment to delivering exceptional guest experiences are essential to succeed in this role.

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How does Canal Place support employee growth for Client Advisors?

Canal Place fosters a supportive work environment that encourages employee growth for Client Advisors. We offer educational assistance, training programs, and various employee perks designed to enhance both professional and personal development. Our commitment to career growth helps you develop essential skills in hospitality.

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What is the work environment like for a Client Advisor at Canal Place?

The work environment for a Client Advisor at Canal Place is dynamic and vibrant, often bustling with activity. It requires standing and walking for extended periods; therefore, physical stamina is necessary. You might encounter various weather conditions while performing your duties, as well as moderate noise levels from hotel operations.

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What benefits does Canal Place offer to seasonal Client Advisors?

Canal Place provides a comprehensive benefits package to seasonal Client Advisors, which includes medical, dental, and vision insurance, a 401(k) retirement plan with company match, paid vacation and sick days, and Sonesta hotel discounts. Additional perks include educational assistance and various employee discounts to enhance your overall work experience.

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Common Interview Questions for Client Advisor, Seasonal- Canal Place
How would you handle a difficult guest situation as a Client Advisor?

In a difficult guest situation, I would first listen actively to the guest’s concerns, showing empathy and understanding. I would then clarify the issue and assure them that I will do my best to resolve it. My goal would be to turn their experience around and ensure they leave satisfied.

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What strategies would you use to anticipate the needs of guests at Canal Place?

To anticipate guests' needs at Canal Place, I would pay close attention to verbal and non-verbal cues, establish rapport through friendly conversation, and remember previous interactions. This proactive approach helps me provide personalized service that enhances their experience.

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Can you describe a time when you provided exceptional customer service?

Certainly! I recall an instance where a guest needed assistance with an unexpected issue. I took the time to listen, created a personalized solution, and followed up to ensure their satisfaction. The guest was grateful, and this experience reinforced my belief in the importance of going above and beyond.

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What makes you a good fit for the Client Advisor role at Canal Place?

My passion for customer service and my demonstrated ability to create a welcoming atmosphere make me an excellent fit for the Client Advisor role at Canal Place. I believe in building meaningful connections with guests, which aligns with Canal Place's mission to provide outstanding service.

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How do you prioritize tasks in a busy hospitality environment?

In a busy hospitality environment, I prioritize tasks by assessing urgent requests and organizational needs. I create a mental checklist while communicating with my team to delegate tasks effectively, ensuring all guest needs are met promptly and efficiently.

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What would you do if you didn't know the answer to a guest's question?

If I didn’t know the answer to a guest’s question, I would first apologize and assure them I will find out. I’d either consult a colleague or look up the information to ensure I provide accurate assistance, all while maintaining a positive demeanor.

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How important is teamwork in the role of a Client Advisor?

Teamwork is crucial in the role of a Client Advisor, as it ensures a seamless guest experience. By supporting one another and communicating effectively, we can address guest needs collectively, providing a higher level of service and creating a positive work environment.

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What techniques do you use to stay organized in your work?

I rely on a combination of to-do lists and prioritization techniques. I often categorize tasks by urgency and timelines, which helps me manage my workflow effectively, especially during peak hours when many guests require assistance simultaneously.

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How would you go about training new employees in customer service principles?

I would start by introducing them to the company’s values and service philosophy, followed by hands-on training incorporating real-life scenarios. Encouraging role-playing sessions would also help them build confidence in delivering exceptional customer service.

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Why do you want to work as a Client Advisor at Canal Place?

I admire Canal Place for its commitment to guest satisfaction and the welcoming environment it fosters. I am excited about the opportunity to contribute to a team that values exceptional service while being part of a renowned establishment in New Orleans.

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Louis Vuitton Malletier, commonly referred to as Louis Vuitton is a French fashion house founded in 1854 by Louis Vuitton. The label's LV monogram appears on most of its products, ranging from luxury trunks and leather goods to ready-to-wear, shoe...

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November 30, 2024

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