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Job details

Bakery Clerk PT mornings/afternoons

Overview

To provide excellent guest service through bakery department activities.

Responsibilities

1. Provide polite, friendly greetings and interactions with all guests.

2. Prepare product for sale (baking, weighing, and pricing).

3. Maintain product level, quality and freshness.

4. When requested perform clerk function of cake decorating.

5. Maintain sanitation standards in the cooler, freezer, prep area and sales area.

6. Communicate guest requests to management.

7. Communicate temperature breakdowns to supervisor.

8. Keeps supply area neat, clean and tidy at all times.

9. Perform all other duties as assigned by management.

10. Performs front end duties to insure “no noticeable wait” standard is maintained.

11. Announce specials and sale info on the PA system.

12. Assist in product receiving and storage.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.

4. Ability to read and understand information and direction.

5. Effective communication, guest service and selling skills.

6. Must be at least 18 years old.

7. Ability to bend, kneel and stand for extended periods of time.

#LI-AB2

What You Should Know About Bakery Clerk PT mornings/afternoons, Lowes Foods

Are you a morning person who loves baked goods? Join our Raleigh team as a Part-Time Bakery Clerk! At our bakery, we prioritize providing excellent guest service, and as a Bakery Clerk, you'll be at the heart of this mission. Your day will start with greeting guests with a smile and ensuring that all bakery products are fresh, well-prepared, and beautifully presented. You’ll be involved in baking, weighing, and pricing goods that will delight our customers. Have a knack for cake decorating? Great! You'll have the chance to showcase your creativity in that area too. We believe in keeping our workspaces clean, so you’ll be responsible for maintaining high sanitation standards in various areas, from the prep station to the sales floor. Communication is key, so you’ll need to effectively convey guest requests and maintain open lines with the management team. Your days will be filled with a blend of tasks, from assisting with product receiving to announcing specials over the PA system. If you're friendly, outgoing, and have the ability to work well with others, then this position might be the perfect fit for you. A minimum age of 18 is required, along with the ability to manage physical tasks like lifting and standing for extended periods. We’re excited for you to be part of our vibrant bakery family in Raleigh!

Frequently Asked Questions (FAQs) for Bakery Clerk PT mornings/afternoons Role at Lowes Foods
What are the primary responsibilities of a Bakery Clerk at the bakery in Raleigh?

As a Bakery Clerk in Raleigh, your main responsibilities include providing excellent guest service, preparing bakery products for sale, maintaining product quality and freshness, and performing cake decorating upon request. You'll also be responsible for maintaining cleanliness and sanitation standards in all areas, communicating effectively with both guests and management, and handling front-end duties to ensure a smooth and welcoming shopping experience.

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What qualifications are needed to apply for the Bakery Clerk position in Raleigh?

To apply for the Bakery Clerk position in Raleigh, candidates should possess a friendly and outgoing personality, the ability to work well with others, and strong communication skills. You must be at least 18 years old, capable of lifting weights consistently, and able to bend, kneel, and stand for extended periods. Previous experience in food service is beneficial, but not always necessary.

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How does the Bakery Clerk role contribute to guest satisfaction in Raleigh?

The Bakery Clerk plays a crucial role in guest satisfaction by ensuring that all products are freshly baked, beautifully displayed, and readily available. Through polite and friendly interactions and by announcing specials and promotional offers, you create a welcoming atmosphere that encourages customers to return. Your commitment to maintaining high sanitation standards also ensures that guests feel safe and valued.

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What opportunities for growth are available for Bakery Clerks in Raleigh?

Bakery Clerks in Raleigh have numerous opportunities for growth. By showcasing your skills in baking, customer service, and product knowledge, you may advance to roles such as Bakery Lead or Supervisory positions. Additionally, learning cake decorating techniques can open doors to specialized bakery positions, giving you the chance to further hone your skills and develop professionally.

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What does a typical day look like for a Bakery Clerk in Raleigh?

A typical day for a Bakery Clerk in Raleigh involves engaging with customers, preparing and maintaining bakery products, decorating cakes, and ensuring a clean workspace. You'll greet guests, restock shelves, assist with product receiving, and maintain high-quality standards throughout your shift. Collaboration with team members and management is crucial as you work together to create a pleasant shopping experience for everyone.

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Common Interview Questions for Bakery Clerk PT mornings/afternoons
How would you handle a difficult customer in the bakery?

When dealing with a difficult customer, it's essential to remain calm and listen actively to their concerns. Acknowledge their feelings and assure them you’re there to help. Offer a solution that aligns with company policies and maintains customer satisfaction. Remember to keep your tone friendly and positive throughout the interaction.

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What do you think is the most important aspect of providing great customer service?

The most important aspect of providing great customer service is ensuring a genuinely positive interaction with every guest. This means greeting them warmly, being attentive to their needs, and responding quickly to their requests. Always remember the impact of small gestures, like a smile or a friendly tone, on the overall customer experience.

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Can you share your experience with food safety and sanitation practices?

In previous roles, I've always prioritized food safety by following strict hygiene protocols, such as regularly cleaning work surfaces, ensuring proper food storage, and wearing appropriate protective gear. I understand the importance of maintaining a clean environment for both employees and customers to mitigate any food safety risks.

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What is your experience with baking and product preparation?

I have hands-on experience with baking, including preparing various baked goods and understanding the use of baking equipment. My familiarity with measuring ingredients accurately and following recipes helps ensure quality and consistency. I'm also eager to learn more about the specific preparation methods used in this bakery.

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks by assessing urgent needs, such as replenishing stock or attending to customer inquiries first. I believe in maintaining a clear and organized approach, often making lists or using the team’s input to ensure that I’m meeting the needs of the bakery efficiently and effectively.

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Describe a time you successfully worked as part of a team.

In a previous position, our team faced a sudden rush of customers. I immediately communicated with my colleagues, assigned tasks based on our strengths, and worked together to manage the demand seamlessly. This experience highlighted the importance of teamwork and clear communication in delivering great service.

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What do you think customers love most about a bakery?

Customers love the welcoming atmosphere, the aroma of fresh baked goods, and the personal touch that comes from interacting with friendly staff. It’s not just about the products, but the entire experience, which includes seeing the baking process and feeling valued as a customer.

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How do you handle multiple customers at once in a busy shop?

In busy situations, I focus on being efficient while maintaining a personal touch. I prioritize quick service, greet each customer as they approach, and ensure I fully address each person’s needs before moving on to the next. Staying organized and calm is key in delivering great service under pressure.

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Are you familiar with cash handling procedures?

Yes, I am familiar with cash handling procedures. I have experience operating cash registers, processing transactions accurately, and maintaining a balanced cash drawer. I understand the importance of being precise with cash management and providing clear and friendly service to customers.

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What appeals to you about working as a Bakery Clerk?

I am passionate about food and enjoy engaging with people. Working as a Bakery Clerk allows me to share my love of baked goods with customers, showcase my creativity, and contribute to a positive shopping experience. I find joy in being part of a team that creates amazing products and fuels customer satisfaction.

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Lowes Foods sets out to break the mold of the standard supermarket and create a distinctive grocery shopping experience worthy of our Carolina roots.

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Part-time, on-site
DATE POSTED
April 17, 2025

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