Partnerships Executive

As a Partnerships Executive at LoyaltyLion, you'll be tasked with multiple responsibilities that are crucial for the growth of our partnerships. You'll establish relationships with e-commerce agencies, qualify new leads, and manage a sales pipeline to create qualified opportunities for our Account Executive team. Additionally, you’ll represent LoyaltyLion at various partnership events, making it essential to effectively communicate our product’s value proposition to potential agency partners. Your proactive approach will ensure successful collaborations and increased revenue generation as we expand our partner network.

To be considered for the Partnerships Executive role at LoyaltyLion, candidates should have 2-3 years of experience successfully exceeding business development or sales targets. This includes a demonstrated ability to build and develop professional relationships and effectively communicate value propositions. Strong communication, interpersonal, and presentation skills are essential, alongside a growth mindset and adaptability, particularly in a fast-paced environment. Passion for technology and its impact on business growth is also highly valued at LoyaltyLion.

At LoyaltyLion, support is a cornerstone of success for our Partnerships Executive. You’ll have access to excellent self-serve collateral to assist agency partners in making informed referrals. Additionally, collaboration with internal stakeholders from Product, Sales, and Support enhances your ability to address opportunities and pain points effectively. Moreover, you'll have structured processes and goals in place to ensure that you can build and manage a robust sales pipeline while hitting activity targets, all within a supportive and resource-rich environment.

The work environment for a Partnerships Executive at LoyaltyLion is vibrant, dynamic, and collaborative! With a hybrid working policy in place, you can enjoy a balanced schedule that requires at least two days at our Farringdon office in London. You'll be part of a high-performing sales function, surrounded by passionate teammates who are eager to drive growth. The culture encourages creativity and innovation, allowing you to make a significant impact in a startup atmosphere that recognizes and rewards your contributions.

A Partnerships Executive at LoyaltyLion enjoys a comprehensive benefits package that includes a hybrid working policy, international remote working options, and generous holiday allowances—25 days plus bank holidays, with the ability to carry over 5 days annually. Additionally, you'll receive equity to acknowledge your significant contributions, along with a competitive learning and development budget. Other perks include team socials, a home office budget, private medical insurance, life insurance, and essential equipment like a MacBook to ensure you can work effectively. Plus, you'll be joining at an exhilarating time as the demand for loyalty software continues to grow.

When asked how to approach building relationships with agency partners, focus on your ability to establish trust and maintain clear, consistent communication. Describe methods you employ such as personalized outreach through LinkedIn, emails, and phone calls, showcasing your knowledge about their business and the potential benefits of collaboration. Highlight the importance of understanding their needs and tailoring your message to ensure it resonates.

In responding to this question, share a specific example of a sales strategy you've executed, focusing on key elements like research, outreach methods, and follow-up processes. Discuss how assessing the target audience and understanding the unique selling propositions led to successful outcomes. Mention metrics that demonstrate your success, such as conversion rates or clients gained.

When addressing challenges in partnership development, it's effective to choose a specific obstacle that required problem-solving skills. Describe the context, the challenge faced, and the steps taken to overcome it, whether by re-evaluating outreach techniques or reassessing target partners. Emphasize the learning gained from the experience and how it equipped you for future challenges.

Discuss your method for prioritizing your sales pipeline by emphasizing the importance of evaluating leads based on potential revenue and fit. Explain how you categorize leads, set activity targets, and track progress diligently. Incorporating a CRM system for maintaining records and enhancing follow-ups shows that you value organization and systematic approaches.

In your answer, stress the significance of collaboration not just within the sales team, but also with other departments. Explain how sharing insights, strategies, and feedback among cross-functional teams enables more comprehensive solutions and a deeper understanding of agency needs, thus enhancing overall partnership effectiveness.

To effectively answer this question, demonstrate your comprehensive understanding of LoyaltyLion's platform, including core features, benefits, and how it uniquely addresses pain points for e-commerce businesses. Highlight its ability to increase customer engagement and retention, and how it differentiates from competitors while showcasing its proven success through metrics or case studies.

In answering how you stay organized, detail the specific tools and techniques you use to track engagements and outcomes. Mention methods like CRM software for maintaining records, organized calendars for follow-ups, and regular check-ins with agency partners. Stress the importance of clear documentation and process adherence for ensuring no opportunity is missed.

Here, you should mention key performance indicators that are important for evaluating success in partnerships, such as conversion rates from agency referrals, revenue generated through partnerships, and engagement levels of referred clients. Discuss the cyclical nature of evaluating these metrics and iterating on strategies to enhance partnership outcomes.

When faced with objections, it’s important to remain calm and listen first. Explain your strategy of empathizing with their concerns while providing factual, data-backed responses that align LoyaltyLion's offerings with their needs. Share past experiences where your approach turned objections into opportunities, showcasing your persuasiveness.

Your enthusiasm for joining LoyaltyLion can be showcased by discussing the innovation within the loyalty software industry, the company's impressive growth trajectory, and how you admire its mission to enhance customer experiences for e-commerce businesses. Mention how aligning with a forward-thinking company fits your career aspirations, emphasizing your eagerness to contribute to its success.