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Accounts Receivable Clerk

About Lyra Health


Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.


About the Role

We are looking for a skilled Accounts Receivable Clerk to provide financial, administrative and clerical services. Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.


Location: This full-time position will be carried out both in the office and at home, with a requirement to work 3 days per week from our office in Colonia Nápoles, Ciudad de México.




Responsibilities
  • Process accounts and incoming payments in compliance with financial policies and procedures
  • Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data
  • Prepare bills, invoices and bank deposits
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
  • Verify discrepancies by and resolve clients’ billing issues
  • Facilitate payment of invoices due by sending bill reminders and contacting clients
  • Generate financial statements and reports detailing accounts receivable status


Qualifications
  • BS degree in Finance, Accounting or Business Administration
  • 2+ years of proven working experience as Accounts Receivable Clerk, Accounts Receivable Manager or accountant
  • Solid understanding of basic accounting principles, fair credit practices and collection regulations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • Hands-on experience in operating spreadsheets and accounting software (Aspel or other full-scale ER software)
  • Proficiency in MS Office
  • Customer service orientation and negotiation skills
  • High degree of accuracy and attention to detail


"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.


By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

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What You Should Know About Accounts Receivable Clerk, Lyra Health

At Lyra Health, we're on a mission to transform mental health care, and we're looking for an enthusiastic Accounts Receivable Clerk to join our dynamic team in Mexico City! As an Accounts Receivable Clerk, you'll play a pivotal role in keeping our financial operations smooth and efficient. You'll be responsible for processing incoming payments, maintaining the accuracy of our accounts receivable ledger, and ensuring that everything is accounted for properly. You will generate financial reports and statements while also addressing any billing issues that our clients might experience. Don’t worry if you're new to some aspects; as long as you have a degree in finance, accounting, or business administration and a couple of years of experience in a similar role, we’ll support you along the way. You’ll be working in a flexible hybrid environment, meaning you'll have the opportunity to work from home partly while hitting the office in Colonia Nápoles three days a week. If you enjoy working with numbers, have a knack for customer service, and can handle data entry with precision, Lyra Health can be your next exciting adventure. Beyond just handling financial duties, you’ll also be part of a forward-thinking company that's improving mental health care across the globe. Join us, and let's help people feel emotionally healthy at work and at home, together!

Frequently Asked Questions (FAQs) for Accounts Receivable Clerk Role at Lyra Health
What are the key responsibilities of an Accounts Receivable Clerk at Lyra Health?

As an Accounts Receivable Clerk at Lyra Health, key responsibilities include processing incoming payments, managing daily financial transactions, preparing bills and invoices, and ensuring discrepancies are resolved in a timely manner. You will also generate detailed financial reports to keep track of accounts receivable status.

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What qualifications are required for the Accounts Receivable Clerk position at Lyra Health?

Candidates for the Accounts Receivable Clerk position at Lyra Health should have a BS degree in Finance, Accounting, or Business Administration, along with a minimum of 2 years of relevant experience. A solid understanding of accounting principles and proficiency in software like Aspel or other ER systems is also essential.

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What skills will help me succeed as an Accounts Receivable Clerk at Lyra Health?

To excel as an Accounts Receivable Clerk at Lyra Health, strong data entry skills, attention to detail, and a customer service orientation are crucial. Additionally, having a knack for numbers and familiarity with MS Office will be advantageous.

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What is the work environment like for an Accounts Receivable Clerk at Lyra Health?

The work environment for an Accounts Receivable Clerk at Lyra Health is hybrid, allowing for both in-office and remote work. You'll be based at our Mexico City office for 3 days a week, fostering collaboration while enjoying the flexibility of home office days.

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How does the Accounts Receivable Clerk contribute to Lyra Health's mission?

The Accounts Receivable Clerk at Lyra Health plays a crucial role by ensuring the financial integrity of the organization's operations, which in turn allows us to focus on our mission of providing transformative mental health care to individuals and families.

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Common Interview Questions for Accounts Receivable Clerk
Can you describe your experience in managing accounts receivable?

When answering this question, emphasize your previous roles where you handled accounts receivable duties. Share specific tasks you managed, the software you used, and how your contributions led to efficient payment processing.

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How do you handle discrepancies in billing?

Explain your approach to resolving billing discrepancies, including how you communicate with clients, investigate issues, and ensure that they are resolved quickly and satisfactorily.

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What accounting software are you proficient in?

Discuss your experience with accounting software, such as Aspel or other ER systems. Highlight any particular features you're familiar with and how you've used these tools to improve efficiency.

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How do you prioritize your workload when faced with multiple deadlines?

Share your time management strategies, including how you assess priorities based on deadlines and the importance of tasks, and how you ensure that everything is completed accurately and on time.

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What steps do you take to ensure accuracy in financial reporting?

Talk about your attention to detail and the processes you follow—like double-checking figures, using checklists, or peer reviews—to maintain accuracy in financial reporting.

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Can you provide an example of an effective way you handled a difficult client situation?

Share a specific scenario where you resolved a challenging issue with a client, highlighting your communication skills and how you aimed for a positive outcome.

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What role does teamwork play in your work as an Accounts Receivable Clerk?

Emphasize the importance of collaboration with other departments like Sales or Customer Service, and how effective communication and teamwork contribute to efficient financial operations.

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How do you stay updated with the latest trends in accounting and finance?

Mention any resources you utilize, such as professional courses, webinars, or industry publications, and how staying informed impacts your work as an Accounts Receivable Clerk.

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Describe your experience with bank reconciliations.

Discuss your hands-on experience with bank reconciliations, outlining the steps you take, any challenges you've faced, and how you ensure accuracy during the process.

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Why are you interested in working for Lyra Health as an Accounts Receivable Clerk?

Articulate your interest in Lyra Health's mission to improve mental health care and how you see your role contributing to that mission, showcasing both your skills and passion for the company's goals.

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Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 15 million people worldwide. The company offers a full spectrum of care offerings, from preventive to severe.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Feedback Forward
Fast-Paced
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Equity
Maternity Leave
Paternity Leave
Some Meals Provided
Snacks
Social Gatherings
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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