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Forward-Deployed Engineer

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over a year and a half old, and more than 4M teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love.

Forward-Deployed Integrations Engineer (EdTech)

Role Description: As an Integrations Engineer, you will enable seamless integrations between our platform and key partners, including Enterprise and Mid-Market customers. You will design and implement scalable API, SSO, and LTI solutions, troubleshoot technical challenges with internal and external customers, and create best-practice documentation for diverse stakeholders. This role combines hands-on engineering with strategic collaboration across teams to deliver world-class EdTech integrations.

Responsibilities: 

In this role, you will be responsible for:

  • Deliver Seamless API and LTI Integrations: Partner with customers to architect, implement, and validate scalable integrations using technologies like Node.js, OAuth 2.0, and RESTful APIs.

  • Enhance Documentation and Standards: Develop clear, user-friendly best practices and technical documentation for API and SSO solutions, tailored for technical and non-technical audiences.

  • Support and Troubleshoot: Collaborate with external partners and internal teams to address integration challenges, ensuring smooth implementation and communication.

  • Build Proof-of-Concepts: Create prototypes and integration models to support pre-sales engagements and improve developer experience.

  • Lead and Mentor: Guide teammates by sharing expertise, leading discussions, and mentoring others on best practices for integrations and engineering.

Qualifications/Competencies/Skills:

To be successful in this role, you bring:

  • Strong expertise in API and LTI integrations, specifically with EdTech systems such as Clever, Canvas, Schoology, or Google Classroom.

  • Proficient in building integrations using modern web development technologies (e.g., Node.js, Next.js, React, TypeScript, Serverless & Edge functions, PostgreSQL).

  • In-depth experience integrating SSO technologies, including OAuth 2.0, OpenID, and related standards.

  • Experience troubleshooting and supporting integrations for school systems, communicating effectively with both technical and non-technical stakeholders.

  • Exceptional ability to translate technical concepts into user-friendly language for varied audiences.

  • Familiarity with student information systems (e.g., PowerSchool, Blackboard) and their integration processes.

  • Proven experience collaborating across teams and with external partners to deliver impactful technical solutions.

Required Experience:

  • 5+ years of experience in software engineering, with a focus on API integrations or similar technical solutions.

  • Proven track record of integrating third-party platforms and SSO solutions.

  • Direct experience working with EdTech platforms, LMS, or SIS systems.

Preferred Experience:

  • Hands-on experience with Edlink or similar integration platforms.

  • Product-facing expertise, especially in the EdTech or education domain.

  • Leadership experience, including mentoring engineers and leading technical discussions.

  • Passion for building scalable and secure integrations while contributing to a collaborative engineering culture.

  • Experience working with subprocessors and managing complex technical back-and-forth.

  • Startup experience

Our Benefits: We are proud to offer generous benefits, such as unlimited PTO, 100% employer covered health insurance, a wellness stipend, a 401(k) match, and vision/dental insurance.

Our Values:

  • Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

  • Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

  • Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

  • Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

  • Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

  • Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

  • Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do.

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What You Should Know About Forward-Deployed Engineer, MagicSchool AI

At MagicSchool, we're on a mission to transform education through generative AI, and we're looking for a talented Forward-Deployed Engineer to join our dynamic team! In this role, you'll play a pivotal part in enabling seamless integrations between our platform and a wide array of partners, including Enterprise and Mid-Market customers. Your expertise in crafting scalable APIs, SSO, and LTI solutions will be essential in troubleshooting technical challenges and creating best-practice documentation that makes our integrations shine. As a Forward-Deployed Engineer at MagicSchool, you'll not only deliver robust technical solutions but also foster strategic collaborations across various teams to ensure our EdTech integrations are top-notch. Got strong experience in API and LTI integrations? Great! You'll be working hands-on with modern tech stacks like Node.js and PostgreSQL, while mentoring others on integration best practices. If you're passionate about education and ready to make a real social impact, this could be the perfect opportunity for you. Join us in making a difference in the world of teaching!

Frequently Asked Questions (FAQs) for Forward-Deployed Engineer Role at MagicSchool AI
What responsibilities does a Forward-Deployed Engineer at MagicSchool have?

As a Forward-Deployed Engineer at MagicSchool, your responsibilities will include delivering seamless API and LTI integrations, enhancing documentation and standards, troubleshooting and supporting integrations with external partners, building proof-of-concepts, and leading mentorship sessions to share your expertise with colleagues.

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What qualifications are needed for the Forward-Deployed Engineer position at MagicSchool?

To qualify for the Forward-Deployed Engineer role at MagicSchool, you should have a strong background in software engineering with at least 5 years of experience, particularly focusing on API and LTI integrations. Familiarity with EdTech platforms, modern web development technologies, and SSO technologies like OAuth 2.0 is also crucial.

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How does the Forward-Deployed Engineer role contribute to MagicSchool's mission?

The Forward-Deployed Engineer role is integral to MagicSchool's mission as it directly impacts how educators utilize our generative AI platform. By enabling efficient integrations with various educational partners, this role ensures that educators have access to the best tools and resources to enhance teaching and learning experiences.

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What technologies are primarily used by a Forward-Deployed Engineer at MagicSchool?

A Forward-Deployed Engineer at MagicSchool will predominantly work with technologies like Node.js, RESTful APIs, OAuth 2.0, and will engage with EdTech systems such as Clever, Canvas, and Google Classroom. Familiarity with integration platforms and programming languages like React and TypeScript is also beneficial.

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What benefits can a Forward-Deployed Engineer expect at MagicSchool?

At MagicSchool, a Forward-Deployed Engineer can look forward to generous benefits, including unlimited PTO, 100% employer-covered health insurance, a wellness stipend, a 401(k) match, and dental/vision insurance. We believe in supporting our team not just professionally, but personally too.

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Common Interview Questions for Forward-Deployed Engineer
Can you describe your experience with API integrations as a Forward-Deployed Engineer?

When answering this question, it's beneficial to highlight specific projects where you successfully implemented API integrations, detailing the technologies and challenges faced. Mention your approach to troubleshooting and how you collaborated with both technical and non-technical teams to achieve seamless solutions.

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What strategies do you use for troubleshooting integration issues?

Discuss the systematic approach you employ when troubleshooting integration issues, such as identifying the problem, communicating with stakeholders for information, and employing tools to monitor performance. Providing a specific example of a challenge you've successfully resolved will strengthen your response.

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How do you ensure your documentation is user-friendly for diverse audiences?

Emphasize your understanding of different user needs and how you tailor documentation accordingly. Share examples of past documentation you created, highlighting your techniques for clarity and simplicity, as well as any feedback you received from users that helped enhance it.

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What experience do you have with SSO technologies?

In your response, illustrate your proficiency with SSO technologies such as OAuth 2.0 and OpenID. Discuss specific projects where you implemented these technologies and the importance of acting as a liaison between technical and non-technical stakeholders during the integration process.

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Can you explain a time when you had to lead a technical discussion or mentor someone?

Share a specific situation where you led a technical discussion, focusing on how you prepared for it and engaged with the audience. Providing insights into how you adapted your communication style based on the audience will demonstrate your leadership and mentoring capabilities.

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What do you believe is the primary challenge in EdTech integrations today?

This is an opportunity to show your understanding of the EdTech landscape. Discuss challenges like interoperability, data security, or resistance to change, and offer your perspective on how you would address these challenges through innovative solutions.

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Describe your familiarity with EdTech systems such as Clever or Google Classroom.

Outline your direct experience working with EdTech systems, sharing any specific roles and contributions you made towards integrations. Highlight any challenges you faced and how your contributions improved either user experience or operational efficiency.

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How do you stay updated with the latest trends in EdTech and integration technologies?

Share resources like blogs, online courses, or professional communities you engage with to keep sharp on trends in EdTech and technology integrations. Demonstrating continuous learning conveys your commitment to the field.

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What project management tools or practices have you found effective in your previous roles?

Discuss the tools you’ve successfully utilized in past roles, like JIRA or Trello. Highlight your approach to managing project timelines, team communications, and how you’ve ensured accountability across teams in past integration projects.

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How do you handle feedback from clients or stakeholders during the integration process?

In your answer, describe your approach to receiving feedback— such as being open-minded and making adjustments based on client needs. Provide an example where client feedback led to significant changes or improvements in an integration.

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Full-time, remote
DATE POSTED
December 20, 2024

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