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Sales Development Representative - Operator Network Growth

We're currently in the midst of the largest wealth transfer in history — an estimated $11T of baby-boomer owned businesses are set to change hands this decade.

Mainshares backs the next generation of operators transferring into the owners’ seats. We work with them to identify business opportunities, connect them with SMB investors and help them manage their acquisitions.

We’re on a mission to ensure the future of America’s small business economy. We believe in its importance for creating wealth and building prospering communities.

About the Role

Mainshares is seeking to hire an SDR to grow our Operator Network (ON) community, which
has quickly become the go-to group for aspiring and current American Owner-Operators
seeking SMB expertise, capital, and meaningful connection. This SDR role will focus on 1)
engaging, educating, interviewing, and admitting prospective ON members 2) supporting our
efforts to expand our onboarding funnel and reach 3) stewarding our top-of-funnel growth efforts to ensure that we recruit new ON members who are committed to hands-on business ownership and reinvesting in the communities where they operate. This role is a main artery feeding the heart of the Operator Network, our membership base, which we’re scaling to thousands in the months ahead. You will support both the growth of our general community memberships, as well as FORGE, our signature leadership development program for aspiring Owner-Operators. Internally, you will collaborate with our Operator Network L&D, sales ops, and deal matchmaking team members to ensure the Mainshares value proposition is clear to aspiring and admitted members. This person will report directly to the Manager of Operator Growth.

Responsibilities

  • Provide timely and accurate front-line support for leads interested in Operator Network
    Membership via Zoom and phone (typically Zoom)

  • Become an expert on Mainshares services and products, providing clear next-step
    pathing for each prospective Operator Network community member you meet

  • Maintain active engagement with prospective and current ON members through creative
    and reliable follow-up that results in high conversions and a 5-star applicant experience

  • Support live and in-person ON events

  • Execute cold outreach campaigns to MBA and EMBA students considering SMB
    ownership, tradespeople looking to buy and build a business, Veterans breaking into
    SMB, and other Owner-Operator funnels

  • Build new member pipelines through individual and team-based efforts by working
    strategically with the Manager of Operator Growth

Requirements

  • Genuine interest in the small business ownership and desire to build deep subject-matter
    expertise in the world of SMB acquisitions

  • Willingness to learn the basics of finance and accounting to hold meaningful
    conversations with prospective ON members

  • Decisive, quick-moving, and comfortable with rejection and the sometimes gradual
    journey of moving from a “no” to a “yes,” as well as saying “no” to some applicants

  • Experience working in fast-moving, high-volume environments (either with customers,
    peers, or with colleagues at past jobs)

  • Excellent time management skills, attention to detail, and willingness to admit knowledge
    gaps and ask for feedback/support when necessary

  • Ability to break down and effectively communicate complex topics

  • Experience creating and executing outbound email campaigns or social media pushes

  • High-Integrity and ability to quickly build trust and rapport with aspiring Owner-Operators

Nice-to-Have

  • Past experience selling a $1,000+ product or experience to an audience you had to build
    trust with and get buy-in from

  • Strong written communications skills and interest in being a “voice of the Operator
    Network”

  • “Yes and . . .” approach to the work you do and the professional relationships you build

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative - Operator Network Growth, Mainshares

Join Mainshares as a Sales Development Representative for our vibrant Operator Network Growth team in Austin! We’re in the exciting phase of supporting a major generational shift in small business ownership, with a staggering $11 trillion about to change hands. As an SDR, you’ll play a pivotal role in connecting aspiring and current Owner-Operators with the resources they need to succeed. Your primary focus will be engaging, educating, and onboarding prospective members of our Operator Network, which is rapidly growing into the go-to community for those invested in the SMB space. In this role, you’ll not only work on building our member base but also support our amazing FORGE leadership development program. You’ll be the friendly voice driving our community’s growth by providing front-line support via Zoom and phone, creating high-conversion follow-up strategies, and executing outreach campaigns targeting various Owner-Operator groups. You’ll collaborate with various teams to clearly communicate Mainshares’ value proposition. If you have a genuine passion for small business ownership and want to thrive in a fast-paced environment while building relationships that matter, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sales Development Representative - Operator Network Growth Role at Mainshares
What responsibilities does a Sales Development Representative at Mainshares have?

As a Sales Development Representative at Mainshares, your responsibilities will include engaging prospective Operator Network members through Zoom and phone calls, providing clear guidance on our services, maintaining engagement through follow-ups, and supporting both virtual and in-person events. You'll also execute outreach campaigns targeting diverse groups interested in SMB ownership and work closely with the Operator Growth Manager to build new member pipelines.

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What qualifications are needed for the Sales Development Representative position at Mainshares?

For the Sales Development Representative role at Mainshares, candidates should possess a genuine interest in small business ownership and demonstrate a willingness to learn about finance and accounting. You should be decisive, resilient in the face of rejection, and capable of communicating complex topics clearly. Experience in fast-paced environments, strong time management skills, and a high-integrity approach to building relationships are also essential.

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What does success look like for a Sales Development Representative at Mainshares?

Success for a Sales Development Representative at Mainshares is characterized by your ability to engage and convert prospective members into active participants of our Operator Network. This includes building meaningful relationships, achieving high conversion rates, and successfully supporting community initiatives like the FORGE program. Your contributions will directly impact the growth and vibrancy of our membership base.

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How does the Sales Development Representative contribute to Mainshares' mission?

The Sales Development Representative at Mainshares plays a crucial role in advancing our mission to support America’s small business economy by connecting aspiring Owner-Operators with vital resources and networks. By engaging with potential members and ensuring they have the necessary support, you help sustain and grow the community that nurtures the next generation of business leaders.

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What skills are beneficial for the Sales Development Representative role at Mainshares?

Beneficial skills for the Sales Development Representative role at Mainshares include strong communication abilities, particularly in written formats, time management, and a capability for creating engaging outbound campaigns. A knack for building trust quickly, as well as a positive, problem-solving mindset, will also enhance your contributions in this dynamic role.

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Common Interview Questions for Sales Development Representative - Operator Network Growth
Can you describe your experience with engaging and onboarding new members?

When answering this question, illustrate your experience with specific examples of how you've successfully engaged and onboarded new individuals or clients in previous roles. Highlight the strategies you employed to foster a welcoming environment and how your follow-up methods contributed to a positive experience.

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How do you handle rejection during outreach efforts?

To effectively respond to this question, emphasize the importance of resilience and learning from rejection. Share techniques you have developed to maintain motivation after receiving a 'no' and how you pivot your approach for future experiences. Mentioning specific metrics you've improved upon post-rejection can add credibility.

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What strategies would you implement to convert leads into active members of the Operator Network?

This question invites an opportunity to showcase your creativity and strategic thinking. Discuss various outreach channels you would utilize and elaborate on your intentions for crafting personalized engagement strategies that speak to the needs and interests of potential members.

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What do you know about Mainshares and its role in the small business economy?

In your response, demonstrate your understanding of Mainshares’ mission to support the transition of small businesses during an unprecedented generational shift. Discuss how you believe the Operator Network contributes to empowering aspiring entrepreneurs and strengthening local economies.

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Can you explain a time when you successfully managed multiple priorities?

When faced with this question, recount a specific situation where you balanced competing demands effectively. Highlight your priorities, tools or methods you employed for organization, and the positive outcome that resulted from your efforts.

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What do you think are the key qualities of a successful Sales Development Representative?

Refer to qualities such as excellent communication skills, persistence, adaptability, and the ability to build trust quickly. Share how you embody these qualities and provide examples from past experiences where applicable.

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Describe a situation where you had to communicate complex information to a client or colleague.

In your answer, detail a specific instance that showcases your ability to break down intricate subjects. Mention the techniques you used to ensure clarity and understanding, and share any positive feedback you received.

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How would you approach executing an outbound email campaign?

Discuss your knowledge of best practices in email outreach, such as segmenting your audience and crafting personalized messages. You may also want to mention how you track and measure the success of your campaigns to continuously improve.

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What motivates you to work in sales and support small business ownership?

Share your personal passion for small business and entrepreneurship, perhaps drawing from a personal experience or story that highlights your commitment. Discuss how this motivation drives you to excel as a Sales Development Representative.

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How do you plan to stay informed about the small business landscape?

Demonstrate your initiative by outlining research methods such as following industry news, joining relevant forums and discussion groups, and continuing education. Convey your genuine interest in staying informed and how it contributes to your effectiveness in the role.

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the capital platform for smbs mainshares is a platform that helps small business entrepreneurs meet investors, raise capital, and build enduring businesses. our mission is to create more small business owners. for more information, visit mainsh...

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Full-time, on-site
DATE POSTED
December 20, 2024

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