Physician Relations Manager- Inside Sales

The Physician Relations Manager at Luna is responsible for educating healthcare providers about the company's innovative physical therapy services while soliciting patient referrals. This role includes managing 3-5 developing markets, conducting targeted outreach campaigns, driving business development through calls and email marketing, and maintaining comprehensive data to manage relationships effectively.

Candidates for the Physician Relations Manager position at Luna should have at least one year of inside sales experience, preferably in the healthcare industry. It's important to possess strong communication skills, proficiency in G-Suite, and familiarity with marketing strategies. Experience with HubSpot is a plus and a results-driven mindset is key for success in this role.

The compensation for the Physician Relations Manager role at Luna ranges from $18 to $23 hourly, commensurate with location and experience. Additionally, there is an uncapped bonus target of $12,000 annually, offering significant financial incentives for top performers. This structure supports career growth and rewards consistent achievement.

Working at Luna as a Physician Relations Manager provides a comprehensive benefits package, including medical, dental, and vision coverage starting on the first day of the month following employment. There is also a 401k plan, employee referral program, paid time off, stock options, and remote work opportunities, ensuring a supportive work-life balance.

Luna is positioned for tremendous growth, offering its Physician Relations Manager significant career trajectory and advancement opportunities. As a rapidly developing startup recognized among America's Best Startup Employers, employees are encouraged to evolve with the company while contributing to its innovative mission in healthcare.

When answering this question, highlight specific achievements from your previous roles that demonstrate your skills in sales processes, client engagement, and your understanding of the healthcare environment. Provide metrics of success and outline how your experience has prepared you for the challenges at Luna.

Discuss your method of developing educational content and engaging with healthcare providers. Emphasize how you tailor your communication style to meet the understanding of your audience and build relationships that encourage referrals. Providing examples of past success can strengthen your response.

Share any specific strategies you've employed in past email campaigns, emphasizing your understanding of targeting and segmentation. Explain how you analyze campaign performance and adapt your strategy to achieve better results, focusing on your direct relevance to the duties at Luna.

Detail your organizational skills and tools you use (like a CRM system) to manage communication and track relationships. Emphasize the importance of timely follow-up and maintaining comprehensive records to enhance your outreach effectiveness, which is crucial for a role at Luna.

Discuss common challenges like overcoming objections or handling rejection, and explain your strategies for maintaining motivation and resilience in those situations. Using examples can show your problem-solving abilities and commitment to achieving results.

Provide a concrete example of when you surpassed sales goals, detailing what strategies you implemented, how you engaged clients, and the outcomes you achieved. Highlighting your successful tactics will demonstrate your capability to excel in the role.

Talk about your methods for assessing lead quality, prioritizing outreach based on potential ROI, and how you balance time management between different leads. Mention any tools or frameworks you use to streamline this process, which is especially relevant for a position at Luna.

This is an opportunity to convey your genuine enthusiasm for making a difference in the healthcare space. Discuss how you see the impact of physical therapy on patient lives and how that aligns with Luna's mission and values.

Explain your approach to addressing resistance, such as actively listening to their concerns, providing relevant information, and highlighting the benefits of Luna's services. Demonstrating empathy and effective communication will be key in your answer.

Discuss Luna's innovative approach to physical therapy delivery, mention their rapid growth and recognition in the industry, and how their technology enhances patient care. This shows your research on the company and aligns your answers with their key values and strengths.