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Digital Marketing Intern

Every year, nearly 1,200 children in Illinois are newly diagnosed with a life-threatening illness. Make-A-Wish Illinois believes that wishes are an important part of the overall care and treatment of these children, and each wish offers the opportunity for a joyous, life-changing experience. This belief guides us in everything we do at Make-A-Wish Illinois, as we are fueled and guided by our values — values that are represented in the inspired people we work with and the life-changing work we do, every day. 

Since being founded locally in 1985, Make-A-Wish Illinois has granted more than 17,000 wishes and continues its mission to share the power of a wish with children in all 102 counties across the state. This is made possible with the support of over 1,000 WishMakers and numerous donors and other supporters. A dynamic, professional staff is also essential to delivering high-quality wishes to children.

The Make-A-Wish Illinois Internship Program is a structured 10-week program (June-August) that will provide you with a unique opportunity to see how a renowned nonprofit organization runs from the inside by developing business acumen. We are seeking a highly motivated and creative individual to join our team as a Digital Marketing Intern. This internship offers a valuable opportunity to gain hands-on experience in social media marketing and contribute to the growth of our brand presence online. The ideal candidate is passionate about social media, up to date with the latest trends, and possesses strong communication and organizational skills.

This is an unpaid internship opportunity.

Qualified candidates will be contacted by hiring team to schedule interviews.

Time Commitment: 10-15 hours per week (hybrid work experience), including at least one in-office working day, from early June through early August. It is required to attend our in-office orientation on Tuesday, June 3rd, 2025.

Minimum Requirements:

  • Must be able to work in a hybrid environment and commute to our downtown Chicago office (we are located in the Central Loop)
  • Selected candidates will be asked to participate in a criminal background check
  • Must reside in the state of Illinois during the duration of the internship cycle
  • Demonstrated ability to work well in a team environment
  • Desire to contribute to the mission of Make-A-Wish

Key Responsibilities:

  • Assist in creating engaging and compelling content including video production, graphics, and editing, for social media platforms that ensures brand consistency.
  • Provide support for ongoing social media campaigns and upcoming events.
  • Support the moderation of Facebook groups by sharing content and actively participating in discussions.
  • Contribute to coverage of events and wishes through asset collection and post creation
  • Writing marketing content in several forms. This may involve research and phone or in-person interviews.

Skills and Abilities:

  • Excellent oral and written communication skills
  • Good time management and organizational skills
  • Understanding of style guides and familiarity with the Associated Press Stylebook
  • Proficiency in Office 365
  • Basic photography, photo editing, video editing, and/or graphic design experience
  • Experience using software like Canva, Adobe Creative Suite, CapCut, etc.
     

Preferred Qualifications:

  • Working toward a bachelor’s degree in marketing, communications, or related field
  • Completion of an introductory marketing course
     

Additional Requirements:

  • Submit two non-academic writing samples (news release, blog post, newsletter article, etc.)

An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside. In addition to the learning opportunities outlined in the job description, all interns also:

  • Sit down with the senior leaders of our organization
  • Build working relationships with interns throughout other departments
  • Skill-based workshops and projects
  • Participate in creating impactful lifelong memories for children with critical illnesses and families
  • Opportunity to assist in the creation and execution of wishes
What You Should Know About Digital Marketing Intern, Make-A-Wish® Illinois

As a Digital Marketing Intern at Make-A-Wish Illinois, you will have the unique opportunity to make a difference in the lives of children facing life-threatening illnesses while gaining invaluable hands-on experience in the dynamic world of digital marketing. Our internship program is structured and runs for ten weeks, from early June to early August, during which you’ll work alongside a passionate team committed to the organization's mission. You will assist in creating engaging content for social media platforms, contributing to ongoing campaigns, and participating in exciting events that celebrate the power of a wish. If you’re creative, organized, and have a passion for social media, we want to hear from you! You will also learn how to effectively moderate online communities, write compelling marketing content, and utilize various design software tools such as Canva and Adobe Creative Suite. This unpaid internship is flexible, with a commitment of 10-15 hours per week, including at least one in-office day in our downtown Chicago location. Plus, you’ll have the chance to meet and learn from senior leaders and fellow interns across departments, making connections that last beyond your time with us. Your experience at Make-A-Wish Illinois will not only enrich your resume but also allow you to develop skills that are crucial for a career in digital marketing, all while contributing to memorable experiences for children and their families. Join us in spreading hope and joy!

Frequently Asked Questions (FAQs) for Digital Marketing Intern Role at Make-A-Wish® Illinois
What are the responsibilities of a Digital Marketing Intern at Make-A-Wish Illinois?

As a Digital Marketing Intern at Make-A-Wish Illinois, your main responsibilities will include assisting with the creation of engaging social media content, supporting ongoing campaigns, and moderating online communities. Additionally, you'll participate in event coverage and contribute to various marketing initiatives that help promote our mission and reach our goals.

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What qualifications are needed to apply for the Digital Marketing Intern position at Make-A-Wish Illinois?

To apply for the Digital Marketing Intern position at Make-A-Wish Illinois, candidates should be working towards a bachelor’s degree in marketing, communications, or a related field. Previous experience in digital marketing or content creation, along with strong communication skills and proficiency in design software, is highly desirable.

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Is the Digital Marketing Intern position at Make-A-Wish Illinois paid or unpaid?

The Digital Marketing Intern position at Make-A-Wish Illinois is an unpaid opportunity. However, it offers invaluable hands-on experience in the nonprofit sector and in digital marketing, as well as numerous learning opportunities and networking connections.

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What skill sets are important for a Digital Marketing Intern at Make-A-Wish Illinois?

Important skill sets for a Digital Marketing Intern at Make-A-Wish Illinois include excellent oral and written communication skills, good time management and organizational abilities, and some familiarity with design software like Canva and Adobe Creative Suite. It's also beneficial to have basic photography and video editing skills.

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What is the time commitment for the Digital Marketing Intern position at Make-A-Wish Illinois?

The time commitment for the Digital Marketing Intern position at Make-A-Wish Illinois is approximately 10-15 hours per week during the internship, which runs from early June to early August. Interns are expected to work in a hybrid setup, with at least one in-office day per week.

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Common Interview Questions for Digital Marketing Intern
Can you describe a recent digital marketing project you worked on?

When answering this question, consider discussing the project goals, your specific contributions, the strategies you implemented, and the outcomes you achieved. Highlight any social media campaigns you led or content you created, showcasing your creativity and impact.

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How do you stay current with digital marketing trends?

To effectively answer this question, mention specific industry blogs, podcasts, or webinars you follow. Discuss any newsletters or social media accounts you subscribe to that provide insights into emerging trends and technologies, showing your commitment to continuous learning.

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What social media platforms do you find most effective for nonprofit organizations?

In your response, highlight platforms like Facebook, Instagram, and Twitter, explaining their unique advantages for nonprofit storytelling and engagement. You can mention how visuals and community focus can drive higher interaction and support for missions.

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Describe a time you worked as part of a team on a marketing project.

Use the STAR (Situation, Task, Action, Result) method to frame your answer. Detail the marketing project, your role within the team, the challenges faced, and how your contributions effectively led to a successful outcome, emphasizing collaboration and communication.

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What do you hope to learn during your internship with Make-A-Wish Illinois?

Discuss your eagerness to gain practical experience in digital marketing, learn about nonprofit operations, and make meaningful contributions to the team's efforts. Express your passion for storytelling and creating content that resonates emotionally with supporters.

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How would you handle negative feedback on social media?

Suggest addressing negative feedback calmly and professionally. Emphasize the importance of listening to the concerns raised, responding promptly, and taking discussions offline if necessary, showcasing your commitment to maintaining the organization's positive image.

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What tools and software are you familiar with for content creation?

Mention tools like Canva, Adobe Creative Suite, or even basic video editing software. Specify how you have used these tools in past projects to create engaging content, illustrating your technical proficiency and creativity.

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Can you give an example of how you would promote an upcoming event on social media?

A strong answer would detail your strategy, including designing eye-catching visuals, crafting engaging posts, using hashtags effectively, and utilizing Facebook event features to draw attention. Highlight any targeted approaches for different demographics relevant to the event.

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What do you think is the importance of storytelling in marketing for nonprofits?

Explain that storytelling is crucial for connecting emotionally with the audience, fostering empathy, and inspiring action. Share examples of how powerful narratives can effectively engage supporters and donors, showcasing the impact of their contributions.

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How do you prioritize tasks and manage deadlines in a fast-paced environment?

Discuss your method for organizing tasks, using tools like lists or project management software. Highlight your ability to assess task importance and urgency, ensuring you meet deadlines while avoiding burnout, and maintaining high-quality work.

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Make-A-Wish® Iowa grants the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy. The Foundation has granted wishes to more than 3,000 children with life-threatening medical condit...

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Internship, hybrid
DATE POSTED
April 1, 2025

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