Strategy&Operation Manager - CEO office

As a Strategy & Operations Manager in the CEO office at Make, your main responsibilities will include partnering with the CEO on strategic projects, executing cross-functional initiatives, managing the strategic leadership team’s agenda, synthesizing data for reports, and building relationships with internal and external stakeholders to drive the company’s goals forward.

To qualify for the Strategy & Operations Manager role at Make, candidates should hold a Bachelor's degree in Business, Finance, or a related field, with at least three years of experience in management consulting or high-growth technology environments. Moreover, experience working directly with senior leadership and a strong understanding of business operations are essential.

The work culture at Make for the Strategy & Operations Manager role is dynamic and inclusive, characterized by collaboration among a diverse multinational team. You’ll thrive in an environment that embraces new ideas and encourages professional growth, empowering you to drive strategic initiatives while enjoying various team-building activities.

Essential skills for success in the Strategy & Operations Manager role at Make include exceptional analytical and problem-solving abilities, effective communication skills, and an entrepreneurial mindset. You'll also need to manage priorities efficiently while fostering collaboration across departments to achieve collective goals.

Make offers a comprehensive benefits package for the Strategy & Operations Manager, including RSUs grants, annual bonuses, flexible working hours, and 25 vacation days. Additional perks include professional development opportunities, health and wellness benefits, and a vibrant office environment that features snacks and team lunches.

In answering this question, discuss specific strategic initiatives you've led or contributed to, detailing your role in the planning, execution, and outcome. Highlight how these experiences align with the role of Strategy & Operations Manager at Make and demonstrate your ability to drive impactful projects.

When addressing this question, share your process for prioritizing tasks, such as using project management tools or techniques like the Eisenhower Matrix. Illustrate how these methods help you manage multiple priorities effectively, ensuring alignment with the strategic objectives of the CEO office at Make.

Explain your approach to relationship-building, including active listening, consistent communication, and collaboration. Provide examples of successful partnerships you've cultivated that led to positive outcomes, showcasing your interpersonal skills relevant to the Strategy & Operations Manager role.

Share your conflict-resolution approach, emphasizing the importance of communication, understanding diverse perspectives, and finding common ground. Use past experiences to demonstrate how you’ve navigated conflicts effectively and maintained a positive team dynamic.

Detail the specific tools (like Excel, Tableau, etc.) and techniques (data visualization, trend analysis) that you’ve used for data analysis in past roles. Relate how these methods can benefit Make’s strategic initiatives and decision-making processes.

Discuss a specific onboarding process you developed or improved, focusing on the steps you took to ensure comprehensive training and integration of new hires. Highlight the positive outcomes of this implementation to demonstrate your contributions to operational excellence.

In your response, define success in measurable terms, such as achieving strategic milestones, improving operational efficiencies, or enhancing communication across departments. This reflection shows your understanding of the role's impact on Make’s objectives and vision.

Here, you should express your passion for innovation, continuous learning, and the unique challenges that come with a high-growth atmosphere. Think about examples of how these elements have driven your career choices and aligned with your excitement about joining Make.

Discuss the strategies you utilize to maintain open lines of communication with executives, such as regular updates, clear reporting structures, and proactive outreach. Explain how these practices facilitate transparency and collaboration in the Strategy & Operations Manager role.

In this response, articulate your understanding of Make's mission and vision, emphasizing specific aspects that resonate with you. Discuss how your expertise can contribute to driving Make’s strategic initiatives, helping achieve business goals in line with its innovative approach to automation.