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Senior Director, Business Strategy - Strategic Partnerships - Marketplace - job 1 of 4

Position Summary...What you'll do...Senior Director, Strategic Partnerships MarketplaceThis leader will be the single threaded leader responsible for strategic partnerships with solution providers and channel partners for the US Walmart Marketplace. The scope includes setting the Solution provider and channel partner business strategy, building joint business plans, and tactic execution to attain the Marketplace goals in new seller acquisition, program adoption and GMV growth with the top solution providers in ecommerce. This role has oversight over three core functional areas of strategic partnerships: 1. Business strategy and account management with the top solution providers. 2. Seller acquisition, API & program adoption across the channel partner ecosystem as well as API rigor, process, and development at Walmart. 3. Acquisition of new solution providers, and the self-serve strategy to scale. This leader is also representing Walmart Marketplace at key retail industry events, leading partnership conversations with C-level executives at solution providers, and embodying the solution provider ecosystem at Walmart.In addition, this leader must be highly effective in collaborating with various Marketplace and eCommerce stakeholders including the Marketplace API Product team, International strategic partnerships team, BD seller acquisition, sales enablement, seller incubation and onboarding teams, , Walmart fulfilment services and programs. This role will leverage industry best practices and standards to work with solution providers and ensure contracts and deals are structured in mutually beneficial ways to drive GMV growth for the Marketplace, adoption of programs and capabilities and supply of new assortment.Responsibilities• Joint business plans and execution delivering growth: Leads the development of goals, plans and requirements to attain growth for Walmart and solution providers. Centered around GMV growth, each strategy solution provider will have a dedicated strategy and plan to ensure in year results. Leads the execution of those plans and is accountable for KPIs across Program adoption, GMV and Seller count growth through the solution provider or channel partners.• API ecosystem: Set the API vision, builds API adoption programs and incentives, and drives adoption across the solution providers. Gathers solution provider feedback and clearly communicates requirements to product teams. Goal is to Improve the Walmart API experience provided to solution providers.• New Solution Provider acquisition: Bring new solution providers to help scale the platform and drive functionality and capabilities to sellers. Set the long term strategy for Self-serve and partner management at scale.• Team leadership: lead a medium sized team across the three key areas. Capable of driving culture, a positive and optimistic team environment, and drive performance and results. A Walmart culture champion and a thought leader in the space.• Industry event representation: Embody the Walmart brand, represent the Walmart Marketplace at key industry events, and engage at C-Level with strategic solution providers.Minimum requirements:• 10 years experience in Ecommerce• 5 years experience at solution providers or in strategic partnerships in ecommerce Marketplaces• 5 years experience leading a team• Undergraduate degree, Post-graduate a plusYou will sweep us off our feet if...• You can thrive in a fast paced, high stake, pressure to deliver results, type of environment where you are not afraid to take bold decisions and be highly accountable.• You have experience leading BD teams in the eCommerce Marketplace space and can take on your previous experience, business acumen and great intuition to lead teams.• You have strong leadership characteristics that are unique to you but that also align well with our Walmart Values.• You are highly motivated to make an important impact in the long-term trajectory of a one of the most strategic businesses for Walmart, and the responsibility that comes with it.• You have demonstrated capabilities to think strategically to build a holistic long-term strategy but equally important, you are capable of driving results in year by crafting a plan and leading teams in execution.Our best leaders...Live our values• Culture Champion - Models Walmart values to support and foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.• Walmart's Core Values: Service to the customer, Respect for the individual, Strive for excellence and Act with integrity• Servant Leadership - Acts as a servant leader, consistently demonstrating humility, self-awareness, honesty, and transparency.Embrace Change• Curiosity and Courage - Demonstrates curiosity and a growth mindset; supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.• Digital Transformation & Change - Drives continuous improvement, supports digital disruption in line with Walmart's business model, and leverages new digital tools, technology, and ways of working.Deliver for the Customer• Customer Focus - Delivers results while putting the customer first, consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.• Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans or executing work assignments.Focus on our Associates• Diversity, Equity & Inclusion - Supports strategies and initiatives that identify, attract, and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms and actively supports diversity of ideas and perspectives.• Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; communicates with impact and demonstrates energy and positivity to influence and inspire.• Talent Management - Creates a focus around developing talent, contributes to an environment allowing everyone to bring their best selves to work, empowers others to act in the best interest of the customer and company, and recognizes others' contributions and accomplishments.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.About Walmart eCommerceWe are Walmart eCommerce - the team shaping the future of online shopping by redefining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at careers.walmart.com.Benefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279/Bellevue, Washington US-11075:The annual salary range for this position is $156,000.00-$312,000.00Sunnyvale, California US-08479/San Bruno, California US-08848:The annual salary range for this position is $169,000.00-$338,000.00Bentonville, Arkansas US-09401:The annual salary range for this position is $130,000.00-$260,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 7 years' experience in retail merchandising, operations management, or related area OR 9 years' experience in retail merchandising, operations management, or related area. 3 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Working on cross-functional teams or projectsMasters, Masters: Computer Science, Masters: Supply Chain, Masters: TransportationPrimary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
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What You Should Know About Senior Director, Business Strategy - Strategic Partnerships - Marketplace, Walmart

Are you ready to make a significant impact in eCommerce? Join Walmart as a Senior Director of Business Strategy focusing on Strategic Partnerships for our Marketplace, located in Hayward, CA. In this exciting role, you'll be at the forefront of shaping strategic partnerships with solution providers and channel partners. Your mission? To develop a robust business strategy that drives new seller acquisition and enhances program adoption, ultimately propelling GMV growth. Picture yourself leading joint business plans and executing strategies that not only meet but exceed goals in collaboration with top-tier solution partners. You’ll work closely with various stakeholders within the Walmart ecosystem, including the API Product team and sales enablement teams, crafting a positive team culture while establishing our industry presence. This position demands a thinker and doer, someone who thrives in high-pressure situations and is eager to embrace the fast-evolving world of eCommerce. Your experience in eCommerce, complemented by leadership skills and a strong understanding of partnerships, will help you successfully guide your team to achieve ambitious objectives. If you're passionate about elevating Walmart’s position in the market and influencing the future of online shopping, this opportunity is tailored for you. Don’t miss out on the chance to contribute not just to Walmart’s Marketplace success, but also to the enhancement of the overall customer shopping experience.

Frequently Asked Questions (FAQs) for Senior Director, Business Strategy - Strategic Partnerships - Marketplace Role at Walmart
What are the key responsibilities of a Senior Director of Business Strategy at Walmart?

As a Senior Director of Business Strategy at Walmart, you will oversee strategic partnerships focusing on the eCommerce Marketplace. Your responsibilities will include developing joint business plans, ensuring program adoption, and driving GMV growth through collaboration with solution providers. You’ll also be responsible for leading a team, representing Walmart at industry events, and enhancing the API ecosystem to improve the experience for our partners.

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What qualifications do I need to apply for the Senior Director of Business Strategy position at Walmart?

To apply for the Senior Director of Business Strategy role at Walmart, you should have at least 10 years of experience in eCommerce, with a minimum of 5 years in strategic partnerships specifically within eCommerce Marketplaces. Leadership experience is essential, alongside a bachelor’s degree in a related field. A postgraduate degree will be considered an asset.

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How does Walmart measure success for the Senior Director of Business Strategy?

Success in the Senior Director of Business Strategy role at Walmart is measured through KPIs related to GMV growth, seller acquisition, and program adoption. You’ll be implementing joint business plans and tracking progress in these areas along with team performance and overall enhancement of the marketplace ecosystem.

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What skills are essential for the Senior Director of Business Strategy role at Walmart?

Essential skills for the Senior Director of Business Strategy role at Walmart include strategic thinking, strong leadership abilities, and exceptional relationship management. Proficiency in eCommerce metrics, experience with API integration, and a capability to work with C-level executives are also vital for driving success.

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What kind of team culture can I expect as a Senior Director of Business Strategy at Walmart?

As a Senior Director of Business Strategy at Walmart, you can expect a dynamic and inclusive team culture that emphasizes collaboration, integrity, and continuous improvement. You'll be leading a medium-sized team, fostering an optimistic environment that champions Walmart's core values, while encouraging innovation and accountability.

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Common Interview Questions for Senior Director, Business Strategy - Strategic Partnerships - Marketplace
Can you describe your experience with strategic partnerships in eCommerce?

When answering this question, share specific examples of your previous roles where you’ve developed partnerships that led to measurable success. Highlight projects where you navigated challenges and effectively collaborated with stakeholders to achieve mutual goals.

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How do you approach setting business strategies for solution providers?

In your response, talk about your methodology for identifying market needs, researching solution providers, and formulating strategies that align with both Walmart's objectives and the partner's strengths.

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What metrics do you believe are most important in assessing the performance of a partnership?

Discuss key performance indicators such as GMV growth, user engagement, and program adoption rates. Explain how you would track these metrics and adjust strategies as needed to ensure continued success.

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How do you handle conflicts with strategic partners?

Provide examples of conflict resolution methods you’ve utilized, such as open communication, negotiation techniques, and focusing on shared goals. Emphasize your ability to maintain professional relationships despite challenges.

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Describe a time you successfully led a team through a significant project.

Share a detailed account of a project, your leadership approach, the roles of your team members, and how you motivated them to achieve results. Be sure to quantify the outcome where possible.

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What strategies do you use to increase program adoption among sellers?

Talk about the strategies you’ve employed in the past, including user education, creating incentives for early adopters, and gathering feedback for continuous improvement.

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What do you think sets Walmart’s Marketplace apart from its competitors?

Discuss Walmart’s customer-centric values, emphasis on community involvement, and unique combination of online and physical store offerings. Mention how these factors contribute to its standing as a leader in eCommerce.

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How have you successfully driven API adoption in past roles?

Describe your experience with API projects, your understanding of the technical aspects, and methods you’ve used to collaborate with product teams to improve the API experience for partners.

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In your opinion, what future trends should Walmart consider in the eCommerce landscape?

Share insights on up-and-coming trends such as omnichannel shopping, personalization through AI, and increasing importance of social commerce, linking these trends back to how they could benefit Walmart.

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How do you stay adaptable in a fast-paced working environment?

Illustrate your approach to managing change, whether by highlighting continuous learning, agile project management techniques, or fostering a culture of openness to innovation within your team.

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Full-time, on-site
DATE POSTED
December 20, 2024

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