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Quality Engineer

Job Title

Quality Engineer

Requisition

JR000014935 Quality Engineer (Open)

Location

Madison, WI

Additional Locations

Milwaukee, WI

Job Description Summary

Job Description

The Quality Engineer plays a key role in maintaining and enhancing the Quality Systems at our Madison, WI manufacturing facility. This position involves a broad range of responsibilities including conducting product complaint investigations, performing root cause analyses (RCA), developing and maintaining manufacturing quality processes, and managing quality-related data and trends. Additional duties include investigating deviations, overseeing CAPA and change control processes, supporting internal and external audits, and managing supplier quality. The Quality Engineer will collaborate closely with teams across Operations, Technical Operations, Engineering, and Materials Management to promote and strengthen a culture of quality throughout the organization.

Essential Functions

  • Perform trending and analysis of customer complaint data

  • Drive investigations and manage deviations and NCMRs from initiation to disposition

  • Perform and lead RCAs through cross functional team involvement

  • Support the development and maintenance of manufacturing quality control processes for new and existing production areas

  • Support supplier quality management with respect to desk audit and quality agreement creation, execution and review via direct customer contact

  • Maintain process Failure Mode and Effects Analysis for new and existing production areas

  • Manage CAPA creation and ensure adequate effectiveness

  • Improve existing procedures to align with cGMP and regulatory requirements

  • Interpret and properly apply all applicable regulatory requirements

  • Improve quality culture through site initiatives

  • Review and approval of procedures, protocols, reports, etc., as required.

  • Perform internal and external audits of systems and suppliers

  • Filing and management of documentation when required

  • Supporting other Quality System Functions

Minimum Requirements

  • Bachelor’s degree in Engineering, Science, or a related technical field

  • 3+ years’ experience in a cGMP-regulated Quality Assurance or Compliance environment

  • Strong working knowledge of cGMPs and experience supporting regulatory inspections

  • Moderate proficiency in statistical analysis and data interpretation

  • Proven ability to lead through change, work independently, and make sound decisions using critical thinking

  • Effective communication, presentation, mentoring, and technical writing skills

  • Demonstrated leadership, emotional intelligence, strong project management and organizational abilities

  • Proficient in Microsoft Office tools, particularly Excel, Word, and PowerPoint

  • Willingness to travel 5–10%

Preferences:

  • Experience with Medical Device manufacturing

  • Experience with Minitab or equivalent statistical software

  • ASQ certification

Organizational Relationship/Scope:

The Quality Engineer collaborates closely with Manufacturing, Engineering, Quality Control, Facilities, Materials Management, Regulatory Affairs, Maintenance/Metrology, and site external entities (Distribution Operations, Customer Care, Quality Compliance, etc.). The individual must be able to perform in a fast-paced environment with strict adherence to timelines. This position reports directly to the Quality Assurance Manager.  It is the expectation this position works during normal business hours M-F, but work may be performed outside normal business hours when required to support business needs.

Working Conditions:

The Quality Engineer will mainly work in an office environment but may also be required to work in manufacturing, warehousing, and laboratory areas.

#LI-LM1

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Engineer, Mallinckrodt Pharmaceuticals

Are you ready to take your career to the next level as a Quality Engineer at our cutting-edge facility in Madison, WI? Here, we’re seeking someone who is passionate about quality assurance and has a knack for problem-solving. As a Quality Engineer, you will play a crucial role in enhancing our quality systems, ensuring that our manufacturing processes meet the highest standards. You’ll dive into product complaint investigations and root cause analyses while developing and maintaining our manufacturing quality processes. Not only will you manage quality-related data and trends, but you’ll also work closely with cross-functional teams in Operations, Technical Operations, Engineering, and Materials Management. Together, you will foster a culture of quality throughout our organization. Your responsibilities will include overseeing CAPA and change control processes, conducting internal and external audits, and managing supplier quality. If you have a degree in Engineering or Science and at least 3 years of experience in a cGMP-regulated environment, we would love to hear from you! Your strong communication and organizational skills will be invaluable as you collaborate with various departments to improve quality. Join us, and help make a difference in our commitment to excellence!

Frequently Asked Questions (FAQs) for Quality Engineer Role at Mallinckrodt Pharmaceuticals
What are the responsibilities of a Quality Engineer at our Madison, WI facility?

As a Quality Engineer in Madison, WI, your responsibilities will include conducting product complaint investigations, performing root cause analyses, developing quality control processes, and managing supplier quality. You will also oversee CAPA and change control processes while supporting both internal and external audits. Your role will require close collaboration with teams across Operations, Engineering, and more, all aimed at fostering a robust culture of quality throughout the organization.

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What qualifications are needed to apply for the Quality Engineer position?

To apply for the Quality Engineer position at our Madison, WI facility, you should hold a Bachelor’s degree in Engineering, Science, or a related technical field, along with at least 3 years of experience in a cGMP-regulated Quality Assurance environment. Familiarity with statistical analysis, effective communication skills, and project management experience are also highly valued, while preferences include experience with medical device manufacturing and ASQ certification.

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How does the Quality Engineer contribute to regulatory compliance?

The Quality Engineer at our Madison, WI facility plays a vital role in ensuring regulatory compliance by interpreting and applying all applicable regulatory requirements. This includes maintaining quality processes that align with cGMP regulations, conducting audits, and managing documentation effectively. You will also support activities related to supplier quality management and lead investigations to uphold the highest standards of quality assurance.

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What skills are essential for a successful Quality Engineer?

Essential skills for a successful Quality Engineer at our Madison, WI facility include strong analytical abilities, effective communication, and technical writing skills. You should also possess problem-solving capabilities, project management experience, and a good grasp of statistical analysis tools. Leadership and emotional intelligence will enable you to navigate cross-functional teamwork and drive quality initiatives effectively.

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What is the work environment like for a Quality Engineer in Madison, WI?

The work environment for a Quality Engineer at our Madison, WI facility is dynamic and collaborative. You will primarily work in an office setting but may also spend time in manufacturing and laboratory areas. The pace can be fast, particularly when adhering to strict timelines, and the role may require occasional work outside standard business hours to meet business needs.

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Common Interview Questions for Quality Engineer
How do you approach root cause analysis in your work as a Quality Engineer?

In approaching root cause analysis, I utilize a structured methodology such as the 5 Whys or Fishbone Diagram to identify underlying issues. Collaboration with cross-functional teams is crucial to gather diverse insights. I ensure thorough documentation of findings to support continuous improvement initiatives.

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Can you explain your experience with CAPA processes?

I have hands-on experience managing Corrective and Preventive Actions (CAPA). My approach involves identifying non-conformances, conducting investigations to pinpoint root causes, and implementing corrective actions while ensuring effectiveness checks are in place. Additionally, I keep stakeholders informed throughout the CAPA process.

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What statistical tools do you utilize in quality control?

I often use Microsoft Excel for basic analysis, but I’m also proficient in Minitab for more complex statistical evaluations. These tools help me assess data trends, conduct variance analysis, and support decisions based on quantitative evidence, all crucial for maintaining quality in manufacturing.

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How would you handle a situation where a quality issue arises during production?

If a quality issue arises during production, I prioritize immediate investigation to assess the extent of the problem. I would collaborate with the production team to halt any processes if necessary, ensure a thorough root cause analysis is conducted, and implement effective corrective actions while communicating with all relevant stakeholders.

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What methods do you use to promote a quality culture within an organization?

I promote a quality culture by actively engaging employees through training, workshops, and open discussions about quality concerns. Additionally, I recognize and celebrate quality achievements to encourage proactive involvement across departments in maintaining high-quality standards.

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How do you manage supplier quality issues?

I address supplier quality issues by conducting thorough evaluations, including audits and quality agreement assessments. Open communication is essential to work collaboratively with suppliers to develop corrective actions and continuous improvement plans while ensuring compliance with quality standards.

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Can you describe a successful project you led that improved quality?

One successful project I led involved streamlining our quality control process, which reduced audit findings by 30%. By implementing standardized procedures and training sessions for the team, we improved consistency in our practices and fostered a culture of accountability.

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What challenges have you faced in quality assurance?

A significant challenge I’ve faced was navigating changes in regulatory requirements. To address this, I established a continuous training program for our team to stay updated on compliance, which helped minimize disruptions and maintain our quality standards.

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What experience do you have with audits, both internal and external?

I have conducted numerous internal audits to ensure compliance with our quality systems, focusing on identifying areas for improvement. My experience with external audits includes preparing for inspections, coordinating responses to findings, and implementing corrective actions to rectify deficiencies.

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How do you stay current with industry regulations and standards?

To stay current with industry regulations and standards, I regularly participate in professional development programs, subscribe to relevant publications, and engage with professional organizations like ASQ. Networking with industry peers also provides insights into best practices and regulatory updates.

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At Mallinckrodt, we use strategic vision and employee-driven momentum to pursue a powerful mission to: Listen for Needs. Deliver Solutions. We are a global business consisting of multiple wholly owned subsidiaries that develop, manufacture, marke...

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Full-time, on-site
DATE POSTED
April 23, 2025

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