Job Title
Quality EngineerRequisition
JR000014935 Quality Engineer (Open)Location
Madison, WIAdditional Locations
Milwaukee, WIJob Description Summary
Job Description
The Quality Engineer plays a key role in maintaining and enhancing the Quality Systems at our Madison, WI manufacturing facility. This position involves a broad range of responsibilities including conducting product complaint investigations, performing root cause analyses (RCA), developing and maintaining manufacturing quality processes, and managing quality-related data and trends. Additional duties include investigating deviations, overseeing CAPA and change control processes, supporting internal and external audits, and managing supplier quality. The Quality Engineer will collaborate closely with teams across Operations, Technical Operations, Engineering, and Materials Management to promote and strengthen a culture of quality throughout the organization.
Essential Functions
Perform trending and analysis of customer complaint data
Drive investigations and manage deviations and NCMRs from initiation to disposition
Perform and lead RCAs through cross functional team involvement
Support the development and maintenance of manufacturing quality control processes for new and existing production areas
Support supplier quality management with respect to desk audit and quality agreement creation, execution and review via direct customer contact
Maintain process Failure Mode and Effects Analysis for new and existing production areas
Manage CAPA creation and ensure adequate effectiveness
Improve existing procedures to align with cGMP and regulatory requirements
Interpret and properly apply all applicable regulatory requirements
Improve quality culture through site initiatives
Review and approval of procedures, protocols, reports, etc., as required.
Perform internal and external audits of systems and suppliers
Filing and management of documentation when required
Supporting other Quality System Functions
Minimum Requirements
Bachelor’s degree in Engineering, Science, or a related technical field
3+ years’ experience in a cGMP-regulated Quality Assurance or Compliance environment
Strong working knowledge of cGMPs and experience supporting regulatory inspections
Moderate proficiency in statistical analysis and data interpretation
Proven ability to lead through change, work independently, and make sound decisions using critical thinking
Effective communication, presentation, mentoring, and technical writing skills
Demonstrated leadership, emotional intelligence, strong project management and organizational abilities
Proficient in Microsoft Office tools, particularly Excel, Word, and PowerPoint
Willingness to travel 5–10%
Preferences:
Experience with Medical Device manufacturing
Experience with Minitab or equivalent statistical software
ASQ certification
Organizational Relationship/Scope:
The Quality Engineer collaborates closely with Manufacturing, Engineering, Quality Control, Facilities, Materials Management, Regulatory Affairs, Maintenance/Metrology, and site external entities (Distribution Operations, Customer Care, Quality Compliance, etc.). The individual must be able to perform in a fast-paced environment with strict adherence to timelines. This position reports directly to the Quality Assurance Manager. It is the expectation this position works during normal business hours M-F, but work may be performed outside normal business hours when required to support business needs.
Working Conditions:
The Quality Engineer will mainly work in an office environment but may also be required to work in manufacturing, warehousing, and laboratory areas.
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Are you ready to take your career to the next level as a Quality Engineer at our cutting-edge facility in Madison, WI? Here, we’re seeking someone who is passionate about quality assurance and has a knack for problem-solving. As a Quality Engineer, you will play a crucial role in enhancing our quality systems, ensuring that our manufacturing processes meet the highest standards. You’ll dive into product complaint investigations and root cause analyses while developing and maintaining our manufacturing quality processes. Not only will you manage quality-related data and trends, but you’ll also work closely with cross-functional teams in Operations, Technical Operations, Engineering, and Materials Management. Together, you will foster a culture of quality throughout our organization. Your responsibilities will include overseeing CAPA and change control processes, conducting internal and external audits, and managing supplier quality. If you have a degree in Engineering or Science and at least 3 years of experience in a cGMP-regulated environment, we would love to hear from you! Your strong communication and organizational skills will be invaluable as you collaborate with various departments to improve quality. Join us, and help make a difference in our commitment to excellence!
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