Manager, Academic Partnerships

We are looking for a Manager on the Academic Partnerships team to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

What You’ll Do

In this role, you’ll work with the Academic Partnerships team to build strong relationships with our Academic and Health Systems (AMC/HS) partners. You’ll be responsible for supporting our partners in advancing their research priorities and improving the quality of care for cancer patients by using Flatiron’s product suite. You'll bring to the team a deep understanding of academic medical centers, an analytical approach to problem solving, and client management and organizational skills and be a part of a cross-functional team focused on transformational change in the area of cancer research. In addition, you'll also:

• Build and own relationships with senior leaders at AMC / HS partners
• Support Flatiron’s strategic approach to building long-term partnerships and driving retention of our Academic / Health System network
• Become an expert on Flatiron’s product offerings and reliable represent our capabilities to demonstrate the value of our partnership to senior leadership and product end users 
• Support our partners in their use of Flatiron’s academic product offerings by leading product onboarding, identifying opportunities for deepening engagement and working cross functionally with Product teams to surface customer feedback
• Support advancement of internal Flatiron initiatives and priorities (e.g., enabling health inequities and disparities research, optimizing internal ways of working, etc.)
• Act as the voice of the customer across internal functional groups (product, research clinicians, quantitative science, engineering, and legal team members) to achieve outcomes and results for customers

Who You Are

You're a collaborator with 4+ years of experience in client facing roles. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact. 

• You have a B.A. or B.S. 
• You have 4+ years of experience in client-facing roles of increasing responsibility, delivering products, services or analyses preferably to healthcare customers, in organizations such as:
• Health tech 
• Management consulting
• You have excellent time management, written and verbal communication skills
• You have the ability to juggle multiple client / customer interactions and deadlines simultaneously
• You have the agility to work with, develop relationships with and influence a diverse set of cross-functional stakeholders
• You are detail oriented with a strong desire to develop content expertise (e.g., RWE, clinical oncology, HEOR)
• You are comfortable with ambiguity

Extra Credit 

• You have experience owning client relationships
• You have experience working with oncologists and members of oncology care delivery teams
• You have experience working with Academic Medical Centers or Health Systems

You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You're a kind, passionate and collaborative problem-solver who seeks and gives honest feedback and values the opportunity to improve the lives of cancer patients.

If this sounds like you, you'll fit right in at Flatiron.

Why You Should Join Our Team

A career at Flatiron is a chance to work with everyone involved in the future of cancer care and research—all under one roof. Researchers, data scientists, designers, clinicians, technologists and many more all work together to improve cancer care and accelerate research.

You'll also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. We offer: 

• Flatiron University training curriculum which includes presentation skills, meeting mastery, coding languages and more
• Career coaching opportunities
• Hackathons for all employees (not just our engineers!)
• Professional development benefit for attending conferences, industry events and external courses
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave (16 weeks for either parent)
• Back-up child care
• Flatiron-sponsored fitness classes

Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

COVID-19: Pursuant to Flatiron's health and safety protocol relating to COVID-19, candidates selected for hire must disclose their COVID-19 vaccination status and must be fully vaccinated in order to access our offices or travel to customer sites, subject to legally required exemptions for disability or sincerely-held religious belief. Flatiron will engage in an interactive process as appropriate for the particular position. For external-facing roles, especially those involving contact with vulnerable individuals, accommodations for unvaccinated status may not be feasible.