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Marketing Operations Specialist - job 1 of 4

As a Marketing Operations Specialist, you will be responsible for supporting Shopmonkey's marketing automation efforts. You will make an impact by building and improving upon our existing Hubspot framework which supports our marketing automation, lead-generation, and additional marketing and sales integrations. Your contributions will be instrumental in the continued success of our company and you will report to the Senior Manager, Revenue Operations.

As a Marketing Operations Specialist, you will:

Manage day-to-day HubSpot system maintenance and configuration, as well as act as the first line of support for our systems and overall marketing pipeline
Handle data in HubSpot Dashboards by developing reports, dashboards, and processes to continuously monitor data quality and integrity and execute data migration/cleansing projects
Partner with Marketing Leadership in building a measurement program to track the efficacy of marketing efforts
Become internal SME/power user for marketing systems and evaluate new technologies and tools that could help scale and streamline the team's efforts
Collaborate with other teams across the organization to ensure automated processes are functioning properly
Maintain ongoing communications with HubSpot support for system updates and support, including but not limited to beta testing, best practices, and remain current on latest innovations/product releases

To be successful in this role, you'll need:

2-4 years of Hubspot Marketing experience is required
1-2 years of experience in a B2B or SaaS business
Nice to have experience with multi-channel attribution and ABM (Bizible and 6sense)
Understanding of Google Analytics, Google Tag Manager and technical website attributes
Exceptional attention to detail and organizational skills
Proficient with marketing automation tools
Resourcefulness and willingness to learn: you'll figure out what needs to be done and find ways to make it happen
Innovative and creative in the form of continuous improvement to internal processes.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

Fully Remote Work!

$1,000 to set up your home office
$20 phone/internet monthly reimbursements
Virtual lunch & learn, classes, committees and activities
Laptop and super rad swag provided
Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

Health & Wellness

Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
Short term and long term disability
Employee assistance program
Generous parental leave
401(k) available upon hire

✈️ Time Off

11 paid holidays
Flexible time off - take the time off you need!

Giving Back

Matching donations for approved charitable organizations
Group volunteer efforts during work time

Personal & Professional Development

Active Culture and DEIB co-creation committees that host quarterly events
Career development opportunities

Check out our founder's story, life page, or hear from real employees about what it's like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.

Shopmonkey Glassdoor Company Review

4.2