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O&M Program Coordinator

Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

 

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

 

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

 

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.Join us and make a meaningful impact.

 

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status.

Description

Markon is seeking an Operations & Maintenance Program Coordinator/Project Manager to support one of our Intelligence Community customers. This individual will assist the government with project management, requirements development, and stakeholder engagement for a world-wide Facilities Maintenance program.  

Responsibilities

  • Receive, track, and coordinate preventative and emergency maintenance support for Defense Attaché Office (DAO) facilities located at worldwide U.S. diplomatic facilities 
  • Coordinate and integrate maintenance support with agency partners, including U.S. Army Corps of Engineers (USACE), Department of State-Overseas Building Operations (OBO), Diplomatic Security (DS), and other agencies 
  • Advise and coordinate with Defense Attaché System (DAS) HQ senior leadership, DAO staff, and U. S. Embassy management officials on maintenance status, follow-up actions, and recommendations for future planning strategies 
  • Schedule and track preventative/emergency maintenance and repairs for DAO systems 
  • Coordinate and assist DAO and U. S. Embassy Facility Managers with troubleshooting of mechanical systems 
  • Create scopes of work for maintenance and repairs of DAO mechanical systems 
  • Coordinate with Department of State to meet administrative requirements for maintenance support 
  • Track Embassy approval cables and messages related to DAO maintenance projects 
  • Perform quality assurance / quality control of DAO maintenance activities 
  • Input project cost information and maintains audit tracking of the facility maintenance program 
  • Maintain past and current records related to DAO facility conditions and inventory 
  • Review security detection and access control systems designs with remote troubleshooting capability 
  • Track logistical requirements within DOS and DOD controlled channels 
  • Review mechanical design drawings to ensure compliance with DAO requirements, ICD-705 standards, and Department of State Overseas Security Policy Board (OSPB) standards 
  • Performance of this contract includes worldwide travel including the U.S. CENTCOM AOR and other locations as required for completion of tasks directly related to this scope. Travel averages 10-25% 

Qualifications

Required:

  • TS/SCI clearance with CI Polygraph 
  • Bachelor's degree plus 10 years, or 12 years relevant experience (no degree) 
  • Valid United States Passport 
  • Demonstrated experience and ability to efficiently lead technical personnel 
  • Demonstrated experience installing, maintaining, and/or repairing mechanical equipment and systems that service office structures 
  • The ability to trouble-shoot and perform minor repairs/sustainment on mechanical equipment as a means to maintain safe functionality until major repairs/replacements can be completed 
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook) and Microsoft Project 
  • Proven leadership and team building skills 
  • Strong interpersonal, written, and oral communications skills, including experience with technical writing 
  • Excellent decision-making skills 
  • Highly skilled in customer service and diverse stakeholder engagement 
  • Competence in reading and understanding construction drawings/specifications and knowledgeable in standard construction industry practices 
  • Experience with typical U.S. Embassy operations and personnel 

Desired:

  • Experience with Department of State-Overseas Building Operations 
  • Experience with applying ICD-705 and/or Department of State Overseas Security Policy Board (OSPB) standards 
  • Experience using Maximo enterprise asset management software 
  • Experience with facilities engineering management that includes facility condition assessments and capital planning, engineering, design processes, Government contracting, building operations, maintenance, repair, construction, utilities, environmental, safety, real estate, and historic properties 
  • Understanding of Government Federal Acquisition Regulations (FARS) and Defense Federal Acquisition Regulations (DFARS) related to facilities management 

Salary Range

USD $110,000.00 - USD $125,000.00 /Yr.The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Average salary estimate

$117500 / YEARLY (est.)
min
max
$110000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About O&M Program Coordinator, Markon Cooperative

If you're ready to join a team where your expertise as an O&M Program Coordinator is highly valued, then Markon is the place for you! Based in Reston, we are a leading consulting firm passionately dedicated to advancing vital missions for our nation. As the Operations & Maintenance Program Coordinator, you'll be at the forefront, working with our crucial Intelligence Community clients to manage impactful projects. This role involves coordinating preventative and emergency maintenance support for Defense Attaché Office facilities all over the globe, ensuring they meet high standards of functionality and safety. You'll liaise with various agency partners, advise senior leadership on maintenance issues, and contribute to strategic planning efforts. At Markon, we're committed to fostering a culture of innovation, where individuals can thrive and improve not just themselves but also our collective goal of making a significant impact. With unparalleled support for your professional development, an inclusive environment, and recognition as one of the best places to work in federal government consulting, this isn't just a job; it's an opportunity to excel. If you're ready to tackle challenges within a supportive community and grow as you serve in this vital role, we want you on our team!

Frequently Asked Questions (FAQs) for O&M Program Coordinator Role at Markon Cooperative
What are the key responsibilities of the O&M Program Coordinator at Markon?

As the O&M Program Coordinator at Markon, your key responsibilities will include managing and coordinating maintenance support for diplomatic facilities, overseeing preventative and emergency maintenance operations, and serving as a liaison between multiple agency partners. You will also be tasked with advising leadership on maintenance status and action plans, scheduling repairs, and ensuring compliance with various operational standards.

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What qualifications are needed for the O&M Program Coordinator position at Markon?

To excel as an O&M Program Coordinator at Markon, candidates must have a TS/SCI clearance with a CI Polygraph, a Bachelor's degree coupled with at least 10 years of relevant experience, or 12 years of experience without a degree. Proficiency in Microsoft Office, experience in mechanical systems management, and strong leadership skills are critical for success in this role.

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Does the O&M Program Coordinator role require travel, and if so, how much?

Yes, the O&M Program Coordinator role at Markon may involve worldwide travel, averaging 10-25%. This travel can include trips to U.S. CENTCOM AOR and other locations as required to accomplish task-related objectives effectively.

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What skills can help me succeed as an O&M Program Coordinator at Markon?

Success as an O&M Program Coordinator at Markon hinges on a blend of strong decision-making abilities, leadership skills, technical knowledge regarding construction and mechanical systems, and exceptional interpersonal communications. Familiarity with systems like Maximo and understanding industry regulations like FARS and DFARS are also beneficial.

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What is the salary range for the O&M Program Coordinator position at Markon?

The salary range for the O&M Program Coordinator at Markon is between USD $110,000.00 and USD $125,000.00 per year. This range serves as a guideline and offers flexibility depending on individuals' education, experience, and job responsibilities.

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Common Interview Questions for O&M Program Coordinator
Can you describe your experience with project management in operational environments?

When answering this question, emphasize projects you've managed in dynamic settings. Discuss the methodologies you used for planning, execution, and how you engaged stakeholders, particularly in facilities maintenance projects, to underscore your alignment with the O&M Program Coordinator responsibilities.

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What strategies do you use to prioritize maintenance tasks?

In your response, highlight specific criteria you consider, such as urgency, impact on operations, and safety risks. This demonstrates your methodical approach to prioritizing essential maintenance tasks that could affect global facilities.

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How do you ensure effective communication among stakeholders?

Describe your strategies for facilitating communication among various partners and clients, such as regular updates and using digital tools for transparency. This showcases your interpersonal skills as needed for a successful O&M Program Coordinator.

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What experiences do you have with technical writing?

Share examples of technical documents you've authored, such as scopes of work or maintenance plans. Highlight how your writing promotes clarity and facilitates project understanding among stakeholders at Markon.

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Could you share an example of how you dealt with a difficult maintenance issue?

Provide a real-life example where you faced a significant challenge, detailing your problem-solving process. Discuss your analytical skills and how they contributed to the successful resolution of the issue, aligning with the needs of the O&M Program Coordinator role.

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What systems are you familiar with regarding facilities management?

Mention any relevant software you have experience with, especially Maximo, and how you've used them to track and manage facility operations. This relates directly to the tools needed for the O&M Program Coordinator position.

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How would you approach a situation where maintenance conflicts with operational requirements?

Discuss your ability to balance immediate operational needs with long-term maintenance goals. Provide a systematic approach to resolving conflicts while ensuring minimal disruption and safety.

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What role does quality assurance play in your maintenance routine?

Elaborate on how you incorporate quality assurance processes into your project management, ensuring that maintenance standards are consistently met. Relate this to the QA/QC responsibilities of the O&M Program Coordinator.

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How do you stay current with industry regulations?

Explain your strategies for staying informed about regulations that affect facilities management, including participation in relevant training, attending conferences, or following key resources. This demonstrates your commitment to compliance as an O&M Program Coordinator.

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What do you see as the biggest challenges in facilities maintenance for the Intelligence Community?

Discuss your insights into the unique challenges faced by the Intelligence Community, such as security considerations and logistical hurdles. This showcases your strategic thinking and preparedness for the O&M Program Coordinator role.

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From its headquarters in Salinas, Markon Cooperative, Inc. provides fresh produce purchasing, logistics, information and marketing services exclusively to its seven member distributors (Ben E. Keith Foods, Gordon Food Service, Gordon Food Service ...

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Full-time, on-site
DATE POSTED
April 18, 2025

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