UX Research Intern

The UX Research Intern position at Material Bank involves conducting mixed-method user research studies, including user interviews, surveys, and usability tests. You will interact with users to collect qualitative and quantitative data, analyze this data to identify patterns and trends, and help create user personas and journey maps to represent user behaviors and needs.

To qualify for the UX Research Intern position at Material Bank, candidates should be pursuing a degree in Human-Computer Interaction, Psychology, Design, or a related field. A strong interest in UX research, excellent analytical and problem-solving skills, and proficiency with research methodologies and data visualization tools are highly recommended.

At Material Bank, our UX Research Intern will work in a collaborative environment with various teams, including researchers, designers, product managers, and engineers. You'll have the opportunity to share insights and findings during team meetings and participate in discussions that influence product decisions, fostering a culture of learning and innovation.

Experience with user research tools like UserTesting and Hotjar, as well as data analysis software like Excel, Tableau, and visualization tools, will be beneficial for the UX Research Intern role at Material Bank. Proficiency in design tools such as Figma and Photoshop is a plus but not mandatory.

The UX Research Intern at Material Bank will have ample growth opportunities, including hands-on experience with real-world projects, mentorship from seasoned researchers, exposure to cutting-edge research techniques, and the chance to contribute to innovative products that shape the architecture and design industry.

In your answer, highlight your exposure to both qualitative and quantitative research methods. Discuss methods such as user interviews, usability testing, surveys, and A/B testing. Be sure to mention any specific tools you've used to facilitate this research.

Share a specific example that demonstrates how your research contributed to a project. Talk about the research process you followed, the insights gained, how they were implemented, and the positive outcomes that resulted from your recommendations.

Explain your organizational skills and how you assess the urgency and importance of each task. Discuss any tools or methods you use to track and manage your projects, such as prioritization matrices or project management software.

Discuss various analysis techniques such as thematic analysis, affinity mapping, or coding frameworks. Share how you extract meaningful patterns and insights from qualitative data and how you present these findings to your team.

Describe your approach to communicating research findings effectively. Mention how you would tailor your presentation to resonate with stakeholders, using visualizations and clear narratives to highlight key insights and recommendations.

Talk about the importance of understanding the target demographic and user personas relevant to your research. Explain how you ensure a diverse and representative participant pool to gather comprehensive insights.

Share a specific usability test example, detailing the objectives, methodology, and outcomes. Discuss any challenges encountered during the process and how you adapted to overcome them.

Emphasize your commitment to continuous learning in the UX field. Mention any blogs, podcasts, workshops, or conferences you regularly engage with to stay updated on emerging trends and tools.

Explain the importance of user personas in guiding your research and design decisions. Discuss how personas are created based on research findings and how they help in aligning the team on user needs.

Reflect on your passion for user-centered design and research, and how Material Bank's commitment to innovation aligns with your career goals. Highlight your excitement about contributing to the architecture and design industry through user research.