Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior UX Designer - CX - Ecommerce image - Rise Careers
Job details

Senior UX Designer - CX - Ecommerce - job 2 of 15

Position Summary...What you'll do...Walmart CX Design - Senior UX DesignerAbout the TeamThe Walmart D esign team creates experiences and designs web experiences , tools, and mobile app features for millions of Walmart customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation in the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you have been looking for.As a Senior UX Designer , you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You will focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You will create and champion a highly usable experience before delivering pixel-perfect designs.As a designer on the Walmart CX Design T eam , you'l l be d esigning omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facil itate conv ersations, create concepts, run design sprints, and build rapid prototypes to lever age the collective creativity. You will employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to deter mine a sh ared plan forwa rd that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.You will sweep us off our feet if you have...• A robust design aesthetic that brings together brand expressions and systems thinking.• A record of accomplishment working cross-functionally with shipping successful products.• A strategic mindset and a system thinking approach to take the complex and make it simple and deliver well-rounded solutions that meet user needs and business goals.• Ability to explore a variety of design ideas and iterate quickly.• Good presentation and storytelling skills. You collaborate and communicate effectively with teams and partners.• Comfort with ambiguity. You embrace constraints and the unknown; you help discover and define the problem space.• A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so.• Experience of educating and mentoring designers.You will make an impact by:• Crafting the best experiences for millions of Walmart users and customers.• Partnering with design research to create insightful design solutions.• Constantly balancing business goals with user needs.• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Working with our Design System team to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Collaborating seamlessly with cross-functional partners.• Creating scalable experiences in partnership with our Design System team.• Championing the Design Thinking philosophy throughout the business.Minimal qualifications:• Degree in HCI, Information Architecture, Digital Design, or similar and 5 + years of experience in product design.• A fantastic portfolio.• Excellent written and verbal communication. Interest, if not experience, in healthcare and e-commerce domains.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO (Paid Time Off) , multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $117,000.00-$234,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Walmart DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Walmart
Walmart CEO photo
Doug McMillon
Approve of CEO

Average salary estimate

$175500 / YEARLY (est.)
min
max
$117000K
$234000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior UX Designer - CX - Ecommerce, Walmart

Are you ready to take your creative skills to the next level as a Senior UX Designer with Walmart CX Design in the heart of Union City, CA? If you're passionate about crafting user-centric designs that transform complex workflows into delightful experiences, this could be your perfect opportunity! At Walmart, we pride ourselves on being at the forefront of the retail industry, designing innovative web and mobile experiences used by millions. As a Senior UX Designer, you will collaborate closely with cross-functional teams to leverage the Design Thinking process, engage in lively design sprints, and create stunning rapid prototypes. Your storytelling skills will play a vital role as you present your design concepts and rationale, ensuring your ideas resonate with partners and leadership alike. Embrace this chance to influence omni-channel commerce products, shaping seamless interactions across our online platforms and physical stores. Here at Walmart, we value creativity, strategic thinking, and a growth mindset, and we're excited for you to help us deliver the best possible experiences for our customers. With your robust design aesthetic and passion for user experience, you'll be instrumental in driving continuous improvement within our diverse team. Are you ready to make an impact? Join us and help build the future of commerce alongside the world's largest retailer!

Frequently Asked Questions (FAQs) for Senior UX Designer - CX - Ecommerce Role at Walmart
What are the main responsibilities of a Senior UX Designer at Walmart?

As a Senior UX Designer at Walmart, your main responsibilities include transforming complex workflows into accessible designs, facilitating collaborative design sprints, and creating rapid prototypes. You'll also focus on storytelling to communicate your vision and design rationale effectively. The role requires an ability to balance business goals with user needs while designing omni-channel commerce products across various platforms.

Join Rise to see the full answer
What qualifications do I need to apply for the Senior UX Designer position at Walmart?

To apply for the Senior UX Designer position at Walmart, you should have a degree in HCI, Information Architecture, Digital Design, or a related field, along with 5+ years of experience in product design. A strong portfolio demonstrating your design prowess and excellent communication skills are also essential. Familiarity with e-commerce and healthcare domains can be a plus!

Join Rise to see the full answer
What skills are essential for a Senior UX Designer at Walmart?

Essential skills for a Senior UX Designer at Walmart include a strong design aesthetic and an understanding of systems thinking. You should possess a strategic mindset capable of simplifying complex problems. Additionally, excellent collaboration and communication skills are vital for working with cross-functional teams effectively, as is adaptability in a fast-paced environment.

Join Rise to see the full answer
How does the Senior UX Designer contribute to Walmart’s design process?

The Senior UX Designer at Walmart plays a crucial role in the design process by leveraging the Design Thinking methodology to develop innovative and user-focused solutions. Through research and collaboration with design teams, they ensure the products not only meet user needs but also align with business goals, creating scalable and seamless customer experiences across multiple platforms.

Join Rise to see the full answer
What opportunities for growth are available for a Senior UX Designer at Walmart?

As a Senior UX Designer at Walmart, you'll have numerous opportunities for growth, including the chance to mentor junior designers and contribute to team leadership. The role encourages continuous learning through hands-on design challenges, professional development, and collaboration with diverse teams across the organization, allowing you to expand your skills and drive impact in the e-commerce space.

Join Rise to see the full answer
Common Interview Questions for Senior UX Designer - CX - Ecommerce
Can you describe your design process as a Senior UX Designer?

In answering this question, showcase your familiarity with the Design Thinking process. Discuss how you begin by understanding user needs through research, followed by brainstorming sessions for collaborative solutions. Emphasize your prototyping and testing stages to validate your designs and illustrate how iteration plays an essential role in refining your final product.

Join Rise to see the full answer
How do you effectively collaborate with cross-functional teams?

To effectively collaborate with cross-functional teams, I focus on open communication and active listening. I ensure that all stakeholders are included in design sprints and brainstorming sessions. Show your ability to adapt your communication style to suit different audiences, ensuring clarity in presenting your design concepts and gathering valuable feedback.

Join Rise to see the full answer
Can you share a challenging project you worked on and how you overcame obstacles?

Choose a project that highlights your problem-solving skills. Discuss the specific challenges you faced, such as tight deadlines or conflicting team goals, and detail the strategies you used to overcome these obstacles. Emphasize your adaptability, collaboration with team members, and the ultimate positive outcome of the project.

Join Rise to see the full answer
What skills do you believe are necessary for a Senior UX Designer in e-commerce?

Highlight skills including user research proficiency, strong storytelling capability, and an understanding of visual design principles. Stress the importance of being data-driven and user-focused when addressing customer needs in e-commerce, showcasing examples of how you’ve integrated user feedback into your designs.

Join Rise to see the full answer
How do you keep up with design trends and technology in the UX field?

Mention various resources you utilize, like design forums, workshops, online courses, and professional networks. Demonstrate your proactive approach to staying current with industry advancements and how you incorporate new techniques into your design practice to enhance user experience.

Join Rise to see the full answer
Describe a time when you had to advocate for a design decision.

In your answer, recount a specific instance where you had to advocate for a design choice that benefitted user experience. Explain how you presented your rationale using data and user feedback to persuade stakeholders, and share the positive outcomes of your advocacy.

Join Rise to see the full answer
What prototyping tools do you prefer and why?

Discuss the prototyping tools you’re proficient in, such as Figma, Sketch, or Adobe XD. Explain why you favor specific tools based on their functionality, team collaboration features, and how they enhance the overall design process, connecting those preferences back to your work experience.

Join Rise to see the full answer
How do you ensure accessibility in your designs?

Detail your approach to integrating accessibility into your design process, such as following WCAG standards and gathering feedback from users with diverse needs. Highlight specific tools or techniques you use to evaluate and enhance accessibility, and provide examples of how these considerations improved user experience in past projects.

Join Rise to see the full answer
What are your biggest design influences and how do they shape your work?

Share a mix of historical and contemporary design influences that resonate with you. Explain how these inspirations motivate your design philosophy and approach to problem-solving, citing specific examples of how they’ve influenced your past projects.

Join Rise to see the full answer
How would you measure the success of your design?

Discuss qualitative and quantitative metrics you would use to assess design success, such as user engagement rates, feedback from user testing, and overall customer satisfaction. Highlight how data-driven insights inform future design decisions and improvements, enhancing the overall user experience.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted 13 days ago
Photo of the Rise User
webook.com Remote No location specified
Posted 2 days ago
Photo of the Rise User
Posted 4 days ago
Photo of the Rise User
GoFundMe Remote San Francisco, CA
Posted 19 hours ago
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Social Impact Driven
Passion for Exploration
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays
Sabbatical
Medical Insurance
401K Matching
Paid Time-Off
Learning & Development
Maternity Leave
Paternity Leave
Mental Health Resources

"To save people money so they can live better.”

5979 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 10, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!